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US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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System is quick. PLEASE EMAIL ME AT ****@****.*** WITH DELIVERY UPDATE (ETA) SHIPMENT TRACKING #.
Package offered is not in stock. Don't like curb service and that you don't sell hoses and waterlines.
We have been a US-Appliance customer for years and been continually happy with them.
Great pricing and fast shipping! This is my 1st order and your delivery and customer service was as good as your website. Very easy to navigate! Thanks!
Best prices hands down. No tax and free delivery...can't beat it. This is the second time ordering from US Appliance and it has been a great experience. Now lets see if delivery is timely and courteous...unlike previous delivery experiences I have had recently.
Competitive Prices, Free Shipping, and No Tax, What else is there to say. No problems yet.
Ease of navigating website
We are a repeat customer for your Bosch products. We now have a full kitchen and laundry in Bosch.
Shopping on the website was very easy. User friendly.
Great prices. First time using. Will add more upon delivery. Refrigerator was damaged in 3 sides with dents. Scott Jowers offered an acceptable credit for the damage. Thanks
THIS IS AN AMAZING SERVICE
Have purchased here before and no problems with service. Item delivered undamaged and works great.
Overall I am very happy. Everything showed up at one time, the delivery driver called 30 minutes before arrival and was very friendly. Items were packaged securely and as a result there was no damage to any of my items.
Good Price
THANKYOU
No Tax No Problem
I really like the selection and availability offered by US Appliance. I also appreciate "real" customer reviews. Delivery was prompt. We will be using US Appliance again for our kitchen appliances.
Easy... One request is that you had a "Compare" option to compare multiple items. Otherwise TOP notch!
Easy to order, hard to find item, offer alternative to ship to another address.
Simple transaction. Great option for customers living in rural America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members