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US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We love our new refrigerator. When it arrived we ended up with four broken door bins. These bins were replaced with very little hassle and customer service kept in constant contact with me until the bins arrived. Thank you US APPLIANCE!
Easy will recommend
Quick, easy and economical
Was able to dial and speak with real person which helped. Plus i grew up in michigan howdy everyone!
Very good
Quick easy website. Price was $150 below anyone else with no tax and free shipping.
Easy
Great price. Plus added discount at check out was clincher!
Thanks for the discount and sale.
OK..
Deliveryy service was very accomadating
Great price, great phone service. I just ordered so I can't yet speak to delivery or products. So far, so good! UPDATE: Delivery went well too. We have not unwrapped or installed them yet.
I was able to find the size of washer/dryer I needed. However, CURBSIDE delivery only was in very small print! Also the items took MUCH LONGER to receive than stated.
Couldn't be smoother
Thank you for your professional help in making a decision. Your prices were fair and better than local pricing at area stores.
Saved a bunch of money and got free shipping!
Second appliance package I've bought from this site in the last 6 months. Great prices!
Was able to get appliances that I needed from US Appliance that were not available locally
The website is very easy to navigate. Customer service was very helpful and a treat to communicate with, thanks Stan.
Klk
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members