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US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thought it was great.
I would like to know an estimated delivery date.
Thank you
MW
Good price and free shipping was great benefit
I am so glad I found your website. It saved me lots of money on my purchase.
So easy and reliable!
Easy
Great so far...
I'm a repeat customer and will come back again. Our dryer was dented slightly. We reported the issue within 24 hours and your customer service folks took care of the issue. Thanks for the great service, keep it up.
Very user friendly and easy.
Easy peasy
It was a great experience however the customer service is very very poor
It was fine. Its an online order.
The delivery in the past has always been a question.
First time buyer from this company. Hopefully I've made the right decision. That is what I said when I placed the order. Now that I have everything installed
I have been telling everyone about U S Appliance! Great Company. Now I'm just waiting on the $400,00 rebate card
Very easy!
Excellent
Quick and easy so far.
Very satisfied.
Easy ordering.
Very quick and easy
Nice site and "Ron" was very helpful
The appliances arrived in a very timely manner and all 4 were in great condition and all working properly. Thank you.
Good Price but more delivery choices will not make me think twice to buy from this site. If the delivery window was not so long, from 10am to 6pm, it would be easier to schedule for help, currently is very ineffective... live on a second floor and need movers on call which didn't come in after 3hrs the delivery was made. Luckily it didn't rain...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members