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US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good price. Good selection.
All in all, it was a good experience. I did receive the appliances I wanted for a really good price. Delivery time is a little bit long. So far I have recommended US-Appliances to a few friends.
This is the second time we've ordered from y'all. Will be ordering again.
Product arrived in perfect condition. Have not installed it yet but am very impressed with its appearance.
Good products great price
This is the first item I have bought from your site. The site is easy to roam and prices are good. I have ordered the LG, washing machine and the matching dryer.
And hope they live up to the rave reviews I have read about them.
Update: I love the LG Washer and Dryer. The wash cycle is quiet and you hardly hear that it is on until the little bell chimes to let you know it is finished washing the load. The dryer is just as quiet. The clothes come out very clean and the spin cycle leaves the clothes almost dry. This set makes it fun to do laundry!
I like the no hassle process of placing orders.
You had exactly what I wanted. I hope everything goes smoothly.
Easy shopping. Quick shipping
Very likely. Easy site to use and great pricing
Called to check on potential delivery time. Person was pleasant, informative, live and in Michigan! Delivery was as predicted at time of order
I wish the installation instructions were more detailed
Excellent information to make a complete assessment of needs
We'll see
Good
Great shopping experience. I am an interior designer and have bought many times before and seems like selection is becoming a little more limited.
Great experience shopping with us appliance
Easy to find what i need and to check out. See how long the products take to get here and what kind of shape they will be in.
Good
Easy to use
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members