i bought a riding pony for my daughter and we absolutely adore it. for any parents out there that aren't aware of these pony toys, they are perfect for your young one. my daugher is 5 and we gave it for her birthday, and she won't stop riding it! the only issue i have is that delivery took a little longer than expected at 7 days, but otherwise the pony arrived new and defect-free! taking away 1 star for the longer delivery time -S
Very pleased with the pacific hand crank bicycle! Not many places sell this, but after doing some research decided to purchase it with a coupon code. Very easy to get this up and running. Quality frame and tires. I was pumping my arms and riding this around with ease (even went in some mud). My one recommendation is to do a little bit of research before deciding this is the right type of hand bicycle for you. For how much it costs it's a great investment.
Tip for consumers: Make sure to check for coupon codes! They always have some kind of promotion running, it may be easy to miss sometimes on top of the page.
This company (Upzy.com), is a disgrace to the global online business market.
They assume no responsibility for anything they sell.
Do not purchase anything from this company. You will regret it!!!
Kindly let us know if you'd still require assistance. You can reach out to email@example.com. Thank you very much!
Oh, and not good if the manufacturer happens to be Prodecotech, who are certainly 'polite' enuff (if you can even get ahold of 'em). Like with my electric bike, which is nice enough... but took over 4 months to arrive, along with lotsa 'the dog ate my homework' kinda lame excuses the whole time. Then when it finally did arrive, was immediately apparent the battery already had 'issues'.... which they're 'unable' to replace, supposedly because they're waiting for the 'next batch' from Taiwan (what, like they don't even have a single battery left)?! And you can forget about any help from Upzy, who'll just tell 'ya to keep trying to contact the manufacturer (lol)!
Thanks for sharing your feedback. As we are an online retailer and ProdecoTech is the manufacturer and shipper, your ProdecoTech bike was shipped out and delivered directly from the current ProdecoTech warehouse in Florida. The manufacturer-direct shipping ensures that customers always receive the absolute lowest prices.
Regarding your order, we are still in communication with ProdecoTech as part of our aftersales service and want to assist you the best way we can. We truly appreciate your time and patience during this process. We do admit they are difficult to get a hold of at times, especially the right person. I believe you also spoke to ProdecoTech directly regarding the battery situation.
Right now, we DO have a new replacement battery allocated for you on their next shipment, so at this point we'll just have to wait for the battery to arrive. We will continue to monitor your order and let you know of any updates. Thank you very much!
I bought the 30 speed JC26X after trying out various other models. Ultimately what tipped my decision were the great reviews that I read on this model, and that it was a fraction of ANYTHING else that had similar components! Sure it's made in Taiwan, but that doesn't mean it's not a great machine. Assembly was a bit on the tough side, but if you're like me, who loves putting things together, it was fun to do. Make sure you measure your xseam before purchasing one though, I'm a 41" and was well within range.
The seat is comfortable and the only downside that I can think of was the slightly longer lead time it took to get to me, it took about 10 days to reach me. Customer service was prompt and courteous. I don't get what other reviews are harping on about, you can't really find any online stores nowadays that even bother to return a phone call, let alone an email, so they get an A for effort.
Overall, a great value recumbent tadpole that's perfect for novice or intermediate riders!
I ordered an atv off these guys last may, and it came in good cond-ish. asked them if they could send me a manual as the box didn't come with it, so they did. overall, good purchase and super solid atv.
had a bunch of questions before putting in my order. good to see a company that actually takes time to respond to my questions. ordered a byk balance bicycle and couldn't have been more pleased. would order again, as long as prices stay good
I ordered a berg grantour racer 4 seater from them and couldn't have been more pleased. spoke to a lady on the phone who explained to me the different models available and that it was in stock and available to ship. ordered 1 and it arrived about a week later- arrived in great condition, and rides like a dream. we're now the envy of our entire community here in FL!
Customer Questions & Answers
Votes Thanks for voting!
Hi Pamela! Thanks for your question. We ship the PW-4x4Q directly from the manufacturer, so we adhere to each manufacturer's warranty policy. We do not provide onsite service/repairs since we are online-only, however we do provide the manufacturer's full warranty. For the PW-4x4Q, there is a 2 year warranty on all parts and components.