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Upwork

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India
1 review
0 helpful votes
Follow Manoj M.
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It's a platform where you can earn more, learn more and have variety of different people to work with. Their website is easy to learn and you can easily get clients to work on them.

Really a great platform for everyone.

Thank you Upwork!

Date of experience: July 7, 2020
Philippines
1 review
0 helpful votes
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Social Media Associate
January 6, 2021

Upwork is a great platform to start if you're new to freelancing! "Never give up" in finding clients and Upwork will give you a lot of help in order for you to win job proposals. They will help you achieve your dream.

Date of experience: January 6, 2021
Maryland
1 review
2 helpful votes
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Its shocking the level of incompetency exhibited by the support of a company this size. Tickets last DAYS in the queue and in my situation didn't event get resolved. Their language towards clients is impersonal and the chatbot is horrible. I have worked with freelancers since 2014 on various platforms. My review is not to do with talent on the platform. This is about the worse company I have had to encounter on that freelance space in terms if support. I will recommend you look somewhere else.

Date of experience: February 19, 2023
Maryland
1 review
4 helpful votes
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This review is NOT FAKE. It's impossible to contact any live person if you have any issues with a Freelancer. Wish I had found this site before I paid a Freelancer $750... to build a website that was full of errors

Date of experience: August 17, 2017
South Africa
1 review
0 helpful votes
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I am a Mechanical Engineer and I have managed to get my skills noticed on upwork, the platform incorporates a secure payment system and the performance algorithm is brilliant. Upwork is the future of freelancing!

Date of experience: September 1, 2020
Pakistan
1 review
0 helpful votes
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An awesome platform
April 22, 2021

Upwork is an awesome platform for freelancers. I have been working with Upwork for 6 months now and I must say this platform is very reliable, organised, well maintained and efficient. Thank you team Upwork!

Date of experience: April 22, 2021
Greece
4 reviews
25 helpful votes
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No buyer protection
January 15, 2019

You have to be very specific about what you want. Otherwise you will pay for nothing. Because from the seller point of view, they cannot work for days in order to satisfy you. On the other hand as a buyer you except something that the seller must do it in a big percent of of what you expect. And if the seller is not be able to do it? Have not the skills? If the product delivered is not what you expect you will pay for it... and you will not be able to argue or get a refund. Just be careful. I would put average to good, but because I ordered a work I paid a lot and I received nothing that I can use, and I have to pay again for something and start it from the beginning I put 2 stars.

Date of experience: January 15, 2019
Texas
2 reviews
17 helpful votes
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Horrific experience
March 23, 2020

If I didn't have such strong principles I would have just let them keep my money the mediation process was not worth the abuse I endured at the hands of the con and the one sided devious UpWork employee mediator. Of course upwork doesn't get paid anything if the freelancer doesn't get paid so naturally they will side with the Freelancer, Even after I eventually won my right to a refund I had to again call email and fight to get it returned to my bank account. And still waiting 60 days later.

Date of experience: March 23, 2020
Pakistan
1 review
0 helpful votes
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Up work is the best place to find the client and gets the project. It is best platform for online business. I will tell my friends to become the part of this awesome and good platform. I want to give special thanks to up work that they gave me a chance to earn online. I request to all the other people who will see my review that they should become the part of up work urgently so that they become successfully. I want to thank again so much that they gave me a chance to become the part of such very good platform. Up work is my hope. I hope that soon all the other persons will also become part of this beautiful and nice platform. Thanks very much up work. I feel lucky to become the part of this very unique and best online platform.

Date of experience: November 30, 2020
Australia
1 review
4 helpful votes
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Elance have overcharged me months ago and if I didn't look back at my bank records I would not have known. They advised they charged one figure and a larger figure was actually charged. They have not at all addressed the issue. If anyone knows who/where I can go to escalate this issue let me know. Extremely poor experience!

Date of experience: June 16, 2015
Philippines
1 review
0 helpful votes
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Mesiah of Freelancing
April 11, 2021

Covid19 hit us really hard. Where government support barely reach us, Upwork has been a great source of income that let us survive this pandemic without expecting a help from the government.

There is a lot of competition going on but if you have a unique skillset, finding a client is as easy as fishing in a fishpond.

Felix

Date of experience: April 9, 2021
Wisconsin
2 reviews
7 helpful votes
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Stay away from Upwork. If ever decide to close your account, they will not delete your information even if you have no projects. They also refuse to provide assistance to remove your information from google search results.

Date of experience: March 25, 2016
Nigeria
1 review
0 helpful votes
Follow Omogbolahan A.
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Upwork is a very good freelancer app, where business opportunities comes dauly,. I love this app mainly because it makes me aware of the current skills in demand in the market place due to various clients request. It is very easy to search for jobs too, all you need to do is write your desired job in the search box. I love the fact that they guage the interest of d client and freelancer on a 50/50 rate, it's very encouraging so it's very hard to get cheated by your client or freelancer if you work on the site...
They also have fast customer service reply to attend to complains and help you get it solved.

Upwork is a very good site

Date of experience: November 1, 2020
India
1 review
0 helpful votes
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Upwork is a very good platform for freelancers and clients who wish to get outsourced work done! The policies of the platform benefit freelancers and clients alike. It is a great place to find good clients as well as skilled freelancers with expertise in various fields.

Date of experience: November 4, 2020
Kenya
1 review
0 helpful votes
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Upwork success
August 20, 2020

The Upwork platform is the best for all freelancers, whether starting out or seasoned. The help I got that earned me that coveted first client was great. Keep up the good work. The best Professional work platform I say..

Date of experience: August 19, 2020
South Carolina
1 review
4 helpful votes
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They now have a new policy to hold our money for 5 days,
There customer service lies to you and it go's on and on
Is there ANY where other than elance to work from home?
Any one interested in starting up a real company for the people if so i'm in!

Date of experience: June 17, 2015
Texas
1 review
3 helpful votes
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The way upwork (old odesk - old elance) works is really pathetic. It is like torrents website where content would be posted free. I got a small website work done which was pathetic, so I threw it into trash, and got a fresh work done with a professional company. In a few months, top google search results of my website are actually all upwork, and there atleast 40 freelancers who have put it in their portfolio that they have developed it. I did try to contact elance, and it has given me a big list of forms that I need to fill, FOR EACH OF THE 40, and growing number of links. The forms need proof that the website is mine, from when it is showing, which professional company did it... etc. I did complete it a couple of times, but still they did not take any action to take of the links. Now when I search google for my company name, there are atleast 100 freelancers claiming to have developed my website.

Date of experience: March 3, 2016
Georgia
1 review
16 helpful votes
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I hate to say I am glad I am not the only one who got a letter canceling my account. I literally just got off the phone with them to find out why - ready for this one - I didn't use the account enough. That is why I was dropped. Not bad reviews. Not lack of payment. Because I didn't use their site enough. I've worked with them for 4-5 years and this is the first time I have ever had an issue. And clearly the last time. They did refund my last payment but I don't care. This was ridiculous and clearly I am not the only one confused and upset by this. My advice - don't go there. If they can just randomly with no explanation cancel your membership when you have done NOTHING wrong - that is a problem. Guru, voices.com, or voice123 are much better options. You might pay a little more - but they don't cancel you :)

Date of experience: October 8, 2014
Pakistan
2 reviews
0 helpful votes
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I joined this website with the purpose of making some money by offering my services, so I made an account on the website with the intentions to experiment, but my efforts helped me to earn a lot of money.

Date of experience: May 8, 2020
BA
3 reviews
10 helpful votes
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I think it's ok...
September 24, 2015

After problems with freelancer.com (they stolen my money) I'm very careful with money transfer, after every job I transfer it to my card, but at this moment I don't had any problems with UpWork. I hope they will improve website performance.

Date of experience: September 24, 2015

Overview

Upwork has a rating of 2.3 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
This company does not typically respond to reviews