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Upwork

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Madagascar
1 review
0 helpful votes
Follow Rijaniaina Alain R.
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Upwork is a reliable site for looking for talent. It is also a website that guarantees the safety of these freelancers. Upwork helps freelancers and employers to achieve their goal with ease. In any case, as a freelancer, upwork allowed me to achieve what I was aiming for in 3 years.

Date of experience: September 23, 2022
Bangladesh
1 review
0 helpful votes
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Best online Marketplace
December 6, 2020

I have been working with upwork more than 7 years. I believe this is the best online marketplace now a days. You can find out long term or short term contract from here. I have completed *******+ hours successfully in upwork. I believe this is just beginning for me. Thanks upwork for supporting us and to create a fantastic platform.

Date of experience: December 6, 2020
India
1 review
0 helpful votes
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It's a great place to find work for freelancers. In the initial days, things might be a bit slow but as you keep applying for jobs your presence will increase and you will start getting a good quality of work and everyone knows that with quality comes money :)

Date of experience: January 8, 2021
District of Columbia
7 reviews
17 helpful votes
Follow Rob C.
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I've been working on upwork for a long time (since it was an Odesk).
I was excited when they moved to a new domain upwork.com. I hoped that it will improve some small issues that Odesk had. But unfortunately, when I started using the new site, it became the worst experience working with a freelance platforms.
Guys trying everyday to improve the site usage but I'm not sure when they will get success.
Anyway, there are a lot of good specialist on the site.

Date of experience: July 15, 2016
Florida
1 review
1 helpful vote
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I've used both sides of Upwork, as a freelancer and as a client hiring other freelancers. I can tell you from first hand experience Upwork creates an extremely helpful marketplace that is able to actually connect talent with clients who are looking for work. With the pandemic fueling remote based work, I saw that Upwork became even more in-demand and the opportunities are flowing. I encourage everyone to give it a try whether you want to build a side-hustle or a full-time income. OR... if you have a business and need to hire a freelancer to help you with your project, give it a shot!

Date of experience: February 27, 2021
MD
3 reviews
0 helpful votes
Follow Alexsis A.
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I was a freelancer here since it was called oDesk.
Over the years, as both the freelancer and client markets expanded it became harder to find quality work. Despite that it remains a good platform to get your start in the industry. Yes, it's brutal to both clients and freelancers. If you put in the necessary hard work, you'll see growth and success.
Whether the platform works for you or not is all up to how much effort you put in to it.

Date of experience: February 9, 2021
South Africa
1 review
8 helpful votes
Follow Ru H.
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I was doing quite well on upwork, then one day a client's payment didn't go through. Both my account and the client's account was suspended. Now I don't have any access to my funds (still don't up to this day) just because a client screwed up!
They really take long to reply every time I ask them how the investigation is going; and even then they just reply "We're still looking into it".
Rather just stay away!

Date of experience: May 20, 2016
Philippines
1 review
0 helpful votes
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Sure it is not perfect, but this is the only site that I actually make money. They are the number one freelancing website. Other sites have bad UI and it is hard to find clients and clients cant find you. In upwork I had many clients and the money can be good if you do hard work. I never really encounter frauds because they have a system where clients fund the contract before you even get started.

Date of experience: November 30, 2020
India
1 review
0 helpful votes
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Awesome platform
February 13, 2021

Upwork is an awesome platform for freelancers. I have got excellent clients and earned good money. It is very secure and safe. It guarantees to get paid for the hours on the hourly contracts and have a escrow for fixed contracts also. Overall wonderful experience and I am growing day by day. Thank you Upwork!

Date of experience: February 13, 2021
India
1 review
0 helpful votes
Follow Sudipta M.
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Upwork is the best freelancing platform because it takes care of both the freelancers and the clients. Client satisfaction is of utmost importance but freelancers are important too and upwork understands that. They treat the clients and the freelancers equally and with respect and that's what makes them stand out from the rest. I'm thankful to upwork for creating this platform which has given a lot of opportunity to many freelancers like me.

Date of experience: February 17, 2021
New York
1 review
0 helpful votes
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Freelancer's dream
April 16, 2021

Upwork is the best place for freelancers to find solid and consistent work. I was skeptical at the outset, but now having worked for a few businesses through the site I would suggest anyone interested in freelancing try their hand at Upwork.

Date of experience: April 16, 2021
Maine
1 review
0 helpful votes
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In good faith I started a design project on upwork and deposited money into an escrow account with them. I told designer that I was entering my busy season and if we did not get it done before then I may have to put it on hold. The work was not completed before our seasonal slam on my other business, so I left the money in escrow thinking I could pick up project again in a month or two when things slowed down. When I went back into upwork a month later, my escrow money was stolen, given to the designer for a project they never even completed. $350 that I thought was going to be sitting there to be spent on my project and it's gone. Live and learn, will never deal with upwork again.

Date of experience: November 3, 2022
Azerbaijan
1 review
0 helpful votes
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Upwork Simply Best Platform
January 2, 2021

After spending months of researching to find good platform to work remote, I found Upwork, with monthly 30M+ active users, this is best place for Freelancers and Clients. Very helpful support team, and easy to use web site and desktop application.

Date of experience: January 1, 2021
India
1 review
3 helpful votes
Follow Aruna X.
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My work was really good and I got some jobs and got rewarded for that. But Upwork customer service sucks and they are very blunt on your face and don't even reply to your mails or give solutions or help you to improve.

Better be helpful to people, who are in need.

Good luck.

Date of experience: September 13, 2017
Canada
1 review
3 helpful votes
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What a total waste of space on the internet. A curated club of self proclaimed professionals. With a site that only serves to profit off the skills of others. Not cool enough? Then good luck getting on. They only want people who will make them money. They do not care about the actual work.

Date of experience: September 28, 2017
Turkey
1 review
0 helpful votes
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Pioneer of digital world
January 23, 2021

As a freelancer architect on Upwork. I bet that Upwork is the pioneer of the digital world, both saving your rights and enabling you to get a variety of jobs. They are also being selective while they pick the freelancers to give clients the best results. As soon as I became a member of Upwork I got a render job. I am highly happy for being a part of the Upwork world.

Date of experience: January 23, 2021
Virginia
2 reviews
0 helpful votes
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Freelance Work
June 17, 2022

I've been a member of Upwork since 2016. I've watched it evolve into something different than what it started. It still isn't exactly user-friendly. It isn't friendly to freelancers. It caters to people willing to spend money on the site. They take a lion's share of the profits from each freelancer. Be prepared for what you get when you're dealing with the site. They don't make themselves readily available and if you got a problem it will take you forever to navigate through the site to get results. You likely won't be happy with what you get when you're finished. However, the site has allowed me to connect with some top-notch clients and make a modest living working as a full-time ghostwriter.

Date of experience: June 15, 2022
India
1 review
10 helpful votes
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Waste of Time Spending
November 9, 2018

Disable your profile with unknown reason when you get some work. This is Time Waste for freelancer to start work in from now 2018 -2019 onwards.

Support Team is Useless, Does not give 1% of support to you. For Them freelancer are waste person on earth.and they treated in same way.

Date of experience: November 9, 2018
India
1 review
0 helpful votes
Follow Satyam M.
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I think joining Upwork was the best decision of my life. In 2017... as since then I never looked back for any of the corporate jobs or alternate source of income. I am growing day by day. And I am sure a lot more is there to learn unlearn and relearn.

Date of experience: September 1, 2020
Sri Lanka
1 review
0 helpful votes
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I've tried other platforms but Upwork turned out to be the platform I could make a living out of. I believe this is thanks to the quality maintained by Upwork getting proactively involved in rewarding the freelancers showing good performance to their clients, and vice versa kicking out the spam/fake freelancers that only become a nuisance to clients and good freelancers alike.
This "quality assurance" bundled with frequently updated features provided by Upwork to freelancers and clients seems to enable an admirably solid environment for the two parties to connect.

Date of experience: December 9, 2020

Overview

Upwork has a rating of 2.3 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
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