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Upwork

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Nevada
9 reviews
37 helpful votes
Follow D G.
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So you find a freelancer that might fit the bill, you cannot direct message them without an upgraded account. You can "Invite" them which means you have to post a job to all freelancers, not just to the person you are interested in. In order to direct message the freelancer, I had to use the Hire option but I still don't really know if I want to hire this person since we haven't even exchanged even one msg. Goofy system (by design).

Date of experience: February 14, 2021
Philippines
1 review
3 helpful votes
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They suspended me for sending too many proposal when in real life situations that's like sending many CV to many potential clients. What sort of people would suspend you for actually trying to find a successful contact for you to start work? What a horrible site. Turns out I'm not the only one who had problem with the site. To summaries my experience with UPWORK.com they are not helpful at all. Not helpful to those who are genuinely looking for freelance work. Giving them 1 star isn't even worth it. They deserve no star.

Date of experience: May 26, 2017
Turkey
1 review
0 helpful votes
Follow Hossein N.
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Upwork is a platform for professionals not rookies, for people who want to grow with big businesses not who are looking for a second job as a hobby. I met very professional and well paid projects from New York to Australia and some of the employers became my best friends and colleagues now.
Thanks Upwork for this opportunity.

Date of experience: July 27, 2020
India
1 review
0 helpful votes
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Awesome platform
November 4, 2020

I am a full stack web developer and UX/UI designer. I started serving in Upwork and it really helps me to expose my design and technical skills throughout the world. Its really wonderful to work and experience with people around the globe and help them solve various problems. I also realized that it is challenging but worth it.

Date of experience: November 4, 2020
Florida
1 review
12 helpful votes
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So Far I've been on Upwork for a month and I've had about 5 gigs come my way. Once I figured out how to best present my work on the platform and approach clients. I got several projects. I think the best thing about the platform as a freelancer is the safety net of having a third party secure the funds and payment from prospective clients. So far it's been a good experience and I recommend the platform.

Date of experience: October 14, 2020
BA
1 review
0 helpful votes
Follow Tanja K.
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If you have right skills and are hard working, talented and patient individual this is the right place for you. I have never had any problems with UpWork, and if any misunderstanding occurred it was taken care of in timely manner.
I am recommending UpWork to both freelancers and clients since out of 100% interactions I had 98% successful and only 2% were not... I think it is a good overall score!

Date of experience: November 15, 2020
Pakistan
1 review
1 helpful vote
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Pretty good
March 10, 2021

There is just one thing need to be fix we spend money to buy connects, now we are facing difficulty when we have to apply on any job for 6 or 4 connects. Only this thing has to be fixed. 2 connect are best to apply on any job.
One more thing some clients are interviewing a lot of freelancers but sometimes they just don't reply many of their freelancers. There must be apply some rules on clients as well.

Date of experience: March 10, 2021
Italy
2 reviews
8 helpful votes
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Terrible
October 15, 2020

I have a university degree and work experience in the relevant field. Upwork keeps rejecting my application and It is really interesting why I am not considered as good enough for them. They did not even bother to explain well why my application was rejected. They just sent me an email implying I do not have enough skills (I listed my skills on the website though?). They just create unnecessary obstacles for people who are willing to work.

Date of experience: October 15, 2020
1 review
2 helpful votes
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Like this service
October 18, 2018

Like this service for the high-quality support and quick cooperation with the client. Yes, Upwork fees feel ridiculous at first, but the longer I use the system, the more I understand the need in place. Clients must verify their payment, they offer payment guaranteed jobs, and I am often approached by Upwork with jobs they matched me up with. The system also organizes my jobs, offers security. I'm doing well and am happy with UpWork and don't plan on switching platforms anytime soon.

Date of experience: October 18, 2018
Benin
1 review
0 helpful votes
Follow Uche D.
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My feedback for Upwork
February 25, 2021

My stay on upwork has been doubt the best. Freelancing on Upwork is like no other, because of the safe and secure environment, I can work for clients without worrying about them being legit or not. Upwork's environment ensures a safe way for me to meet great clients and showcase my skills and get paid doing it. I really enjoy using Upwork and I'd recommend it to anyone looking to join a freelancing network.

Date of experience: February 24, 2021
South Africa
1 review
0 helpful votes
Follow Claire E.
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Upwork is an amazing platform offering opportunities to freelancers and companies alike. It has changed my life! They are efficient and responsive. I like that they safeguard both clients and freelancers with their policies. I would recommend any day.

Date of experience: January 4, 2021
Mongolia
1 review
0 helpful votes
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Freelancer at Upwork
November 27, 2021

Hello, I wanted to share my honest opinion on the Upwork as a Freelancer.
- I have been working on it for half and year. During that time, I get paid from every job I did. There was no scam, no one left me empty handed.
- Upwork support freelancer. They gift 10 connects if you being active and answering proposals. (Connects is thing you use to sent proposals to the client. If you don't have it you buy it.)
- Upwork has an tax. I don't know how tax system works on USA. Anyways, Upwork gets 20% from the every single job you have done. For example, 20$ from 100$. Even though it is high, I think it is worth it considering their safety policy is protecting me.

Date of experience: November 27, 2021
India
1 review
8 helpful votes
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$#*! you Upwork
March 6, 2017

I request all freelancers from all over the world and clients that please please permanently ban this mother $#*!er site upwork.com. The ceo is a big big mother $#*!er so kindly just kick his $#*! then he will realize what he did or doing with us.

Date of experience: March 6, 2017
Massachusetts
1 review
8 helpful votes
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WASTE OF TIME!

Applied to the site a freelancer - I have 15+ years of experience, and a Master's Degree from a top school, my own consulting firm, etc. Application was rejected as they say there are too many people with my skill set in their system? I'm a digital, general AND brand marketer and have ton of different skills.

When I asked for more specific info, like "do you need analytics skills vs. creative?" as I have experience across the board, I keep get an auto response with the same message.

Date of experience: March 24, 2017
France
1 review
0 helpful votes
Follow Stacie V.
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Upwork is a perfect way to expose your professional skills and experience in order to find quality and fully remote jobs in the area you are proficient. I highly appreciate all the different features available on Upwork because each of them contributes to the freelancer's success.

Date of experience: April 6, 2022
Serbia
1 review
0 helpful votes
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Great experience
December 15, 2020

My opinion is, that there is no better online platform to work with Upwork. Of course, like everything in life, everything has its good and less good things, but overall a great experience and that's why I've been at Upwork full time for 5 years and I plan to continue for many years to come.

Date of experience: December 14, 2020
Philippines
1 review
0 helpful votes
Follow Alexine J.
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For freelancers who are struggling to get gigs, I highly recommend you to join Upwork. The platform presented a lot of opportunities to me, not only I was earning dollars but I also had the chance to expand my network and meet clients across the world.

Date of experience: November 7, 2020
Spain
1 review
0 helpful votes
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I have used Upwork for almost 3 years now and I have found it to be a an excellent source of income while living in different countries. I have found interesting, challenging and also, sometimes, mundane work but always a guarantee of payment. I've had no issues and the one thing I really appreciate is that they continue to make it improvements to the platform.

Date of experience: June 24, 2020
Malta
1 review
9 helpful votes
Follow Nika L.
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I spent many hours completing my Upwork profile, took tests to show my skills in subjects I have studied and developed expertise in and then found out my account was suspended and I needed to verify my identification. I did so with a video call.

After this, my account was re-activated only to find out that days later it would be suspended again. There was no warning or reasoning behind this decision. I responded through an appeal with copies of all three of my diploma certificates. Their decision was final with no explanation. It was a complete waste of my time setting up my profile and trying to establish myself through their network.

Date of experience: January 24, 2017
Pakistan
1 review
0 helpful votes
Follow Ayan E.
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Upwork is one of the best freelancing platform where businesses meet great talent to work without limits. I'm working on Upwork since 1 year and I highly recommend to those who want to work as a freelancer independently and those who are looking for highly talented freelancers from all over the world.

Date of experience: May 11, 2020

Overview

Upwork has a rating of 2.3 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
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