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Upwork

How would you rate Upwork?
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California
1 review
19 helpful votes
Follow Jason V.
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This company is a joke.
February 6, 2019

I am a working professional designer and thought I could earn some extra money from Upwork. The clients are generally terrible at communication. Countless people have accepted my proposals, wasted my time with back-and-forth emails, etc. Only to disappear and never be heard from again. In addition to the low quality clientele, the site is over saturated with mediocre, untrained awful freelancers. Upwork is garbage and I will never waste my time with them again.

Date of experience: February 6, 2019
Pakistan
1 review
0 helpful votes
Follow Osama A.
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I have been working and providing services on various freelance platforms but Upwork is the most reliable platform in terms of its services and conditions. Also, the clients on Upwork are 100% organic and totally genuine people. I would recommend everyone either a freelancer or a hiring person to try Upwork at least once. It would be a worthwhile experience.
Thank you, Upwork for providing an amazing platform.

Date of experience: October 29, 2020
Kenya
1 review
0 helpful votes
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I'm so grateful for Upwork. I have managed to do so much with the earnings I got from carrying out projects on Upwork. Upwork supported me from the start, giving me badges as a new writer for credibility, and soon thereafter I was able to get my success ratings and tons of great projects. If you follow the Upwork regulations, it is an amazing opportunity. I've never had any issues with Upwork and I'd definitely recommend it.

Date of experience: November 8, 2020
India
1 review
1 helpful vote
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Best Freelancing Platform
February 8, 2021

Upwork is the best Freelancing platform to work as an individual freelancer or agency. It takes care about all the things like payment assurance, quality work and every side things which a freelancer or a client needs and makes us to focus only on work for faster success

Date of experience: February 8, 2021
Pakistan
1 review
0 helpful votes
Follow Umair R.
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Upwork is best when it comes facilitate its buyers and freelancers both. It has a sophisticated, organized and user friendly interface which enables both clients and freelancer to fulfil their desired needs.

Date of experience: December 22, 2020
California
1 review
12 helpful votes
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Upwork is ruining their own brand.

Experienced, skilled freelancers are giving up on Upwork, it is an inferior freelancing platform and the company is very difficult to work. It has turned into a sweatshop, low wage joke!
Example: Hiring clients looking for the most experienced freelancers from US and paying them an average of $6.72 an hour.
Most people would conclude that Upwork is the worst freelancing platform. They are driving their reputation and brand down the drain.

For serious professional freelancers it is a negative to be associated with Upwork. Freelancers and serious hiring clients - go elsewhere. Don't waste your time.

Date of experience: October 19, 2017
Ghana
1 review
0 helpful votes
Follow Carl A.
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Living in a third world country is hard, very hard. And your only way to be able to make the most out of your talents and skills is to think and work location independent and that's where Upwork provides that platform.

With Upwork, I can not only earn the world standard in what my skills are worth but also I can gain relevant experience that puts me way above professionally in how far my skills can get me in my country. Its a very good invention for today's world. Definitely recommend

Date of experience: August 28, 2020
Wisconsin
2 reviews
1 helpful vote
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I have used a few freelancing websites and can state unequivocally that my experience has demonstrated that Upwork is the best freelancer website for my specialization. One of the major benefits found on Upwork that is sadly lacking on other sites is the ability to purchase unlimited bids. When building a business, freelancing or otherwise, the key is to reach out to as many potential clients as possible in the shortest amount of time. Unlike most other freelancing sites, Upwork does not restrict the number of projects you can bid on.

Date of experience: June 10, 2020
GB
1 review
0 helpful votes
Follow Tabish M.
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The quality of clients and experience in Upwork far exceeds other platforms. It is good to see competition coming in for freelance platforms but Upwork, due to their first-mover advantage and excellent developer team, have continuously focused on improving user experience. Also, the screening of customers prior to posting a job or the freelancer has considerably improved - which has resulted in quality interaction.
Thank you

Date of experience: December 10, 2020
India
1 review
0 helpful votes
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Pros and Cons of Upwork
November 20, 2020

I really love to work on Upwork and I would recommend every person who wants to start a freelancing carrier he/she should join Upwork. Upwork provides a great platform to start earning side by side of your job or studies. The payment method of Upwork is supercool, they charge very low amount when you are transferring the payment earned into your bank account.

So talking about the darker side, there is huge problem of connects in Upwork as if you have just started working on Upwork it is possible that you may get out of connects very soon. Although they charge very less of buying the connects but as a freelancer sometimes I don't earn money for a long period, so it becomes difficult to buy them.

Date of experience: November 20, 2020
Kyrgyzstan
1 review
0 helpful votes
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Work as a freelancer
February 7, 2021

Absolutely happy to work on this site. Interesting job, payment protection. Everything is convenient and understandable. Easily find a job in that area that interests me. If you have questions, the support team responds quickly. A great option to make money without leaving your home. And it's a good place to find great professionals for your project.

Date of experience: February 5, 2021
Romania
1 review
12 helpful votes
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Stay away from UpWork
April 20, 2017

Just stay away from UpWork. The worst platform for freelancers.
They use a score system that makes your feedback stars completely useless. I have 5 jobs completed successfully with 5 stars each and my success score is 60%. Many clients refuse to work with me because they ask: Why is your score that low?
I talked to UpWork support team about my score and is like talking to a automated script. They keep sending me pre-made answers and links.
Just stay away from it. You will regret investing time in making good reviews. Is just a waste of time

Date of experience: April 20, 2017
Washington
3 reviews
6 helpful votes
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This site could be good, but the majority of the jobs are junk and the amount of money they charge is way too much for the service they provide. Most jobs that are not, do my homework are people looking for someone in third world countries that will do their job for them. I have had some nice low paying jobs editing and proofing for non-native English speakers. So I proof someone's blog for 10 dollars and receive 8 dollars. Not so great. 100 becomes 80 and so on. Most of my freelance work now comes from word of mouth, Craigslist and other places. Then I get a notice my account will be suspended if I am not more active on their site? Doesn't freelance mean you work when you want? I did not sign any contract with them.

Date of experience: January 19, 2018
Illinois
1 review
9 helpful votes
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A breath of stale air
September 20, 2016

Upwork isn't worth it. I did work for a fixed rate of $100 and then only $40 was "paid" and never went into my account because Upwork pays nothing for work under $100. If you are a bright writer desperate for work don't take this route. Imagine that you get a nasty smell reading this review, as if something in your fridge smelled wrong. Get it, like I didn't get it, because I love to write. Something is wrong with the site, the feeling you get when you're lied to.

Date of experience: September 20, 2016
Pakistan
1 review
0 helpful votes
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Upwork review
June 13, 2020

Upwork has provided me a platform to earn money by utilizing my skills. It connects me with various clients around the world who demand the services that I provide (i. E. data analytics and management consultancy). Moreover, I can easily manage my personal and professional life since it allows me to work from home.

Date of experience: June 13, 2020
India
1 review
0 helpful votes
Follow Chaitanya D.
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The interface is such a smooth experience.
Whole website is designed to make it easy for the freelancers to get projects.
Fair way in handling money related issues.
Great place to find all kinds of works.

Date of experience: August 18, 2021
Bangladesh
1 review
13 helpful votes
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Be Your Own Boss
October 7, 2020

I'm working as a freelancer since 2012 in Upwork. Upwork is a true place for the people who are like to work as a bird. You can fly anytime and when you need some urgent money you can try in this marketplace and hopefully I think you will be the lucky person. Hard work gives you true happiness and Upwork will help you a little bit more to build your career.

Date of experience: October 6, 2020
Canada
1 review
0 helpful votes
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Upwork has provided me a platform to find and secure projects and roles within my area of expertise. For the past 18 months I have successfully worked and earned on UpWork with a variety of clients. In fact, just yesterday I launched my own freelancing business due to the success I have had. I truly cannot say enough about the ease of use and the quality contracts I have worked on.

Date of experience: January 27, 2021
Pakistan
1 review
0 helpful votes
Follow Rana A.
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I have found Upwork to be a very good online workspace. It has a very good platform and it provides a range of tools and resources to work efficiently and conveniently. Additionally, the community is very diverse with dynamic and active support forums, in case you face any issues.

The only suggestion I have at the moment is perhaps increase number of connects for a new account and decrease processing time of the payments or the % of the fee for growing accounts.

I'm really enjoying my time here. Highly recommended!

Date of experience: June 12, 2020
Pakistan
1 review
0 helpful votes
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Upwork Support
December 29, 2020

Jarrett Cedric Yap helped me out regarding my issues I was facing on Upwork and I must say that he explained me everything in details. And told me all the step to follow. I really appreciate the work he is doing. And due to his help, I am rising talent on Upwork. Thanks a lot.

Date of experience: December 28, 2020

Overview

Upwork has a rating of 2.3 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
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