Uplift Desk

My wife and I had been thinking about getting adjustable desks for awhile now and finally decided to pull the trigger as we move into a new house. However, our moving date was a few weeks away so we emailed customer service to ask for a later shipping date. Avalon helped us out beautifully and got us the later shipping date. We couldn't have asked for better service from a wonderful person!

I worked with the sales specialist Avalon who was so helpful with her excellent customer service! She answered my questions thoroughly and promptly. Her email correspondence was very fast, and she was able to offer me a great deal on my purchase. I would definitely work with her again.

Avalon was available on chat right away, understood my issue, and got it immediately resolved (all while being patient with my scatter brain!). Very pleased with this interaction (and every other interaction with Uplift, tbh). Continue to be impressed.

First, I want to say the customer service I received up front, prior to any purchase I made, was fantastic. I spoke with Harper about a couple of different desk top options I was unsure about, and asked if I could receive some additional photos, which I promptly got! This very much helped me make my decision, and further cemented my choice of Uplift. So, Harper, if you are reading this, thank you very much and you were absolutely right about the reclaimed birch butcher block - beautiful piece(s) of wood, beautiful top.

The desk top as I mentioned is fantastic, the support frame is also a fantastic. As has been mentioned elsewhere, it is a bit of a long process to put the desk together, but not difficult. The movement up and down is fluid and plenty quick enough, and not particularly loud. A note on the frame color, for anyone picking the industrial style, be aware it has a kind of bronze hue to it, it is not just grey.

Great experience so far, thanks Uplift (and especially Harper)

I ordered 5 desks for our new office and Ms. Avalon Reese-Aceves was most helpful in making sure they arrived at a particular date.

There were some desktops that were damaged during shipping, and they were replaced promptly.

Ms. Reese-Aceves provided excellent service and communication. I highly recommend her and Uplift Desk.

When placing my order I did not realize I made typo on my email address. I was beginning to panic when I didn't receive an email on my order status so I reached on the their customer service. I had the pleasure of being helped by Danielle Breed! She quickly found my order and updated my email address. Not only did I get peace of mind but saw I was going to receive my desk today! Thanks for hiring an amazing staff, very pleased with this company so far and I haven't even opened the box!

After a lot of research, I decided to purchase a standing desk through Uplift. My desk shipped and arrived quickly, and I am so excited to use it! I was especially impressed with the customer service I received through Uplift, both before and after purchase of my desk. It was easy to get through to a representative both on the phone and using their online chat option. Many thanks to Harper Stevens for quickly setting me up with a replacement desk accessory when FedEx lost one of my packages!

Give this man a raise - I called in on a Monday morning with a handful of questions about my purchase, and he went above and beyond to address every concern I had and find the appropriate solutions for me. Absolute pleasure to talk to, really set a high bar for customer service.

All interactions were professional and timely during my time ordering desks for a new office. Norman answered a few of my questions over the website chat function and provided all of the information I needed and even directed me towards getting bulk pricing, which I did not know was an option. He set me up with Avalon who helped me continue the process. She always responded very quickly and with all the information I needed. She did a great job getting the quote together, and she even caught and fixed some of my mistakes.

After a terrible experience attempting to order a desk from a different company, I discovered Uplift Desk. I called their phone number, which is easily located on their website. I was quickly connected to Avalon in sales, and she was amazing! She was knowledgeable, polite, helpful, and personable. She addressed my concerns and answered all my questions. Once I was ready to move forward, she worked with me via phone and email to create a custom invoice. I am eager to receive my desk, and I am definitely impressed with Uplift Desk's customer relations so far. Thank you, Avalon!

I got my first order from uplift this past week and even though I needed a replacement tabletop due to issues with the shipper, the uplift customer service process was seamless. The representative Krysten who assisted me was very helpful in getting me a replacement out quick and provided me wonderful customer care. I look forward to trying out my new desk soon and will definitely shop here again!

I went all out on the desk and got a lot of the cool accessories. The desk top feels solid and high quality. The accessories are top notch and super useful, especially the CPU holder, keyboard tray, and the saddle stool. And the post sales service is absolutely incredible. The paddle keypad is great but I changed my mind and wanted the number keypad. Avalon in customer service was super quick to respond and helped me get my keypad replaced. Would highly recommend!

I know people often say this, but I really don't normally take the time to write reviews. I decided to make quite an investment in Uplift and their products while remodeling a home office. I was a bit concerned at first as this was a business exchange totally done on line. But I wanted to take a chance on an Austin company, and I am so glad I did. Of the many transactions I placed, I had only one that I needed help with involving a chair damaged on arrival. I reached out to customer service and was so pleasantly surprised by the support Krysten provided that I told her "this is what customer service means". She saw my issue completely through to a satisfactory resolution and I am so pleased with her support and Uplifts handling of the issue that I will not hesitate to work with them again when it's time to remodel my Husband's home office. - Thank you Uplift and Krysten!

I purchased a V2 Commercial standing desk from Uplift Desk and am very happy with the product. The desktop did come with a negligible defect in a corner, but I did reach out to their customer service anyway to let them know. Marianne Nissim was the representative that assisted me, and she was extremely helpful. Not only was she quick to respond to my inquiry, but she also offered me 3 different options for me to choose from to make up for the inconvenience. I was more than happy with all 3 options she offered and ultimately am happy that I purchased the desk from Uplift Desk among the many other options out there in the market.

I purchased a desk from Uplift at the start of COVID. My first interaction with them was very good. The 1st desktop I purchased was a bit too small. I called them up and they made it super simple to exchange for a larger size.

A few years later, I needed 3 Monitor arms for various sized monitors. I knew Uplift made them and wanted to give them the opportunity to earn my business again. And of course they knocked it out of the park for a second time! I had a bunch of questions and my Customer Service agent Avalon was a pleasure to work with! She was incredibly friendly, and very prompt!

Because of employees like her, I will continue to purchase from Uplift. If you are thinking about buying a desk or desk accessories from a different company I would encourage you to consider Uplift.

I had a recent interaction with Danielle from Customer Service after i needed to replace a desktop. Danielle was incredibly attentive and responsive throughout the process of getting the replacement desk. All companies should take heed what good customer service looks like.

This is a simple customer service review as I haven't owned the desk yet.

60" Saman Desk top arrived broken from the grommet down the length of the table. This was clearly horrid shipping (cough cough FEDEX, no surprise here) practices as you can see someone literally drove over the box and the entire thing was mangled.

Courtland Smith hooked it up when I contacted uplift with the issue. Quickly got my info and gave me multiple options for the table. I ended up replacing the top for free and was told I could do whatever with the broken one; repurpose it, sell it, trash, etc. They did an awesome job looking out for their customer

I am a software engineer who works remotely from home, and I needed a new standing desk to break up the monotony of sitting all day. I purchased a new standing desk from Uplift Desk, which was a great shopping experience. Their online tool to view your product with all the customizations helped me visualize what I was purchasing. After receiving (and loving) my desk, I later wanted to make a change and exchange part of my desk for a larger piece. Danielle Breed from customer support hopped right on my support chat, and helped me resolve my inquiry! It was so fast and friendly, honestly one of the best shopping experiences I've had in a while.