Uplift Desk

We purchased 3 of the L-Shape 1" Thick Carbonized Bamboo Desktops with the Standard Hight Adjustable Leg. The desks are amazing, We love them so much. The issues we are having is associated with the Bamboo Portion of the desks. The desktop scratches, dents and cracks extremely easy. I don't know what the other desktops are like but the bamboo is not great. I recommend the uplift desks, but I would steer clear of the bamboo desktop.

This is NOT a review of the product as I have not received it yet, but I did want to drop a review of the exceptional customer service I received from Avalon (my sales/customer service rep). I initially chatted with her on the website to have an order created and then worked with her over the next couple of days to finalize the order (and make changes that I asked for). Honestly, I was VERY surprised by how helpful and responsive Avalon was - I'm hoping it is a reflection of the quality of the Uplift's products. She made the ordering process easy - and it was so nice to be able to pick up the phone and call her directly when I needed clarification on shipping expectations, etc.

Hello,
Upliftdesk.com has a proven reputation of standing behind there products and warrentys. I recently had a very good experiance when they replaced a ergonmic chair that was in need of repair. Instead of forcing me to wait for a repair of the original chair they sent a out new one. Luis Castillo went above and beyond to ensure all my needs had been resolved. Thank You to all the upliftdesk.com team! Exceptional service!

I was ecstatic for my UPLIFT Desk and it only took an hour to complete. Sadly FedEx dropped my desk platform and I had to reach out to uplift customer service to replace it, which they were more than kind to do! I would definitely buy a future desk from uplift.

It's rare for me to take time out of my day to write a review, but my recent experience with Uplift customer support deserves to be recognized. Some of my items arrived damaged from shipment. I called Uplift customer support and was greeted with the warm and friendly voice of Uplift customer service specialist Danielle Breed who quickly eased my concerns. She walked me through options, and within minutes she offered me a resolution with promises of a fast turnaround time.

Following some prompt email follow-up, she had the replacement parts shipped to me within a day. Danielle provided an elevated level of care and attention to detail: a refreshing change from the usual quality of customer support that often feels like an afterthought, at best. But I could tell Danielle genuinely cared about my experience as an Uplift customer. She even wrapped things up with an invitation for me to contact her directly with any future support issues, effectively providing me with personalized, white-glove level concierge customer support whenever I need it.

People like Danielle make a good company like Uplift a great company to work with and a company that I'm proud to support.

Thank you Avalon Myst for assisting me with getting our bill corrected. I love UPLIFT products because they are sturdy and worth the money. Moreover, I appreciate the genuine and thorough customer service that I receive. Often times when you call companies for minor adjustments, the representative will say they will try, but truly won't put forth the effort. THANK YOU Avalon for the level and efficiency of service provided.

Wanted to make a change on an order and Avalon M. Was quick to reply and make my changes they also spotted an issue with a part i ordered and brought that to my attention and fixed that issue to which saves me from getting something that wouldn't fit. THANK YOU Avalon!

I ordered my desk after over a week of consideration for the size, features, and design. It shipped very quickly (came from TX to CA in 4 days). However, there was a large chip on the front of my wooden desk which aligned to a hole in the box. Fortunately, I had a fantastic case rep, Avalon, who took care of the issue and shipped a new desktop for me right away. Unfortunately, that desktop also had a dent in the box and in the wooden desktop, though much smaller this time. I decided ultimately to keep this new desktop to avoid the hassle of another replacement, though Avalon was again super helpful in giving me options for the inconvenience.

Ultimately, I'm very pleased with my desk. The only thing keeping this from being five stars is the issues with damage. Why there is no protective padding between the wood desktop and the single piece of cardboard it is shipped in is beyond me for a $1000 investment. However, I still consider this desk to be worth the money even aside from that. Build quality of the legs and motors appears excellent, and the entire setup has a very professional look.

Had the best experience working with Avalon at uplift desk. Kind, responsive and very knowledgeable picking out the perfect monitor arm to meet my requirements.

My black bamboo desk top was damaged in transit and Steven Bostic helped me get a new one free of charge. I love the desk so far, it's really sturdy and sharp looking.

The customer service folks were extremely responsive and helpful. Especially Sam Cobb who helped me price and order my new desk. I look forward to receiving it!

Extremely impressed with customer service. Harper was so helpful in making sure I was taking advantage of all discounts available. Can't wait to get my new desk!

I am so excited to have my Uplift Standing Desk! I received a piece that was broken in transit and Britney P. Did a fantastic job helping me get the part quickly.

Avalon was incredible to work with! She was kind, funny, knows her stuff, and can shift on the fly!
Remember folks, if you have a long list: ask for Avalon Myst:-)

Avalon was quick to respond and help me through all of my needs answering all of my questions and had me ordered and ready to go in no time.

Top of the line agent, thanks Avalon!

I haven't even gotten my desk yet but I just wanted to write about my experience ordering from Uplift. After researching different standing desks, I was looking at buying a V2 standing desk from Uplift. There was a promotion for two free items but no cash discounts that I could find.

I sent a message (after hours) through the chat asking about any promotions and Marianne emailed me the next day. She told me that there was a promotion for $100 off if you spent over $999. But the table and accessories that I was looking at only totaled to ~$850. Even though I didn't hit the limit, she was able to give me a new quote that took $40 off to cover the comfort keypad upgrade. Marianne also helped update my order with specific delivery instructions and was just plain pleasant to communicate with. I don't expect there to be anything wrong with my new desk but if there is, I know Uplift's customer service will take care of me. Highly recommending spending the extra money to buy from this company.

Who would have thought a piece of furniture could change their life - but in this remote world this one did! I cannot tell you what a difference it has made to have my desk "fit" me. The first year of remote work I bounced between counters, kitchen tables and bad desks. That actually began to manifest itself in to physical pain and muscle spasms in neck and shoulders. Now I am properly sitting, with my hands and arms in the proper position, or standing on my wobble board or walking on my treadmill - a minor adjustment to the desk ensures that my monitors are at eye level and I am comfortable and working ergonomically. The customer service is OUTSTANDING! From my first call to ask for help in selecting the right desk and components to the follow up customer service. I cannot say enough good things about Uplift Desks! I work between my home in DC and CA and I may need to upgrade the CA Location too to ensure the same level of comfort! There is no doubt in my mind that this desk may be the best thing I have ever done for me!

I've purchased multiple items from Uplift and have been happy with the product. The best part of the company is their customer service. With my most recent purchase Avalon was particularly helpful.