Uplift DeskReviews 561

Their products are great and both sales and customer support are very friendly. Jennifer Stefanov was able to help me with purchasing and making payment options super easy. Although my tabletop did come damaged it took only a few moments for Bney Pete from customer support to help me get a replacement ordered.

Overall, I couldn't be more happier with my experience.

Since this was my first time ordering a desk from Uplift Desks, I called the customer support phone number with some questions. Kelly answered the phone, was very kind, and answered all of my questions. He offered to email me a non-binding quote, and even went above and beyond to find me extra discounts, and ensure all of my desk needs were met. I am very happy with his service, response time, and attention to detail. Thank you Kelly & Uplift for a great experience thus far!

Avalon made the whole ordering process seamless! Understood everything without too much explanation. The whole experience was a pleasure and super simple. Highly recommend the chat option for any difficulties or issues.

I purchased a desk and when the product arrived unfortunately the table top was broken. I called uplift and was assisted by Julian Lanza who provided excellent customer service, answered all of my questions and immediately shipped a replacement. Can't wait to have my office officially set up!

I had ordered Uplift dual monitor arms for my at-home workspace, but there was an issue with one of the pieces when it arrived. Danielle Breed got back to me in just a few hours after I submitted a contact request through Uplift's site, and I cannot understate how incredibly helpful she was! She was able to elevate my message to the warranty team and followed up with them (and me) to get a replacement piece sent my way. The entire time, Danielle was so sweet and understanding. The whole situation was resolved in just a few days. I have not had as good a customer service experience in years. Thank you! Also-- the monitor arms (now securely attached to my desk) are amazing!

Avalon is certainly a unique name and she was great to get my unique desks ordered. Thanks, I look forward to getting them setup.
Stan

We purchased 3 of the L-Shape 1" Thick Carbonized Bamboo Desktops with the Standard Hight Adjustable Leg. The desks are amazing, We love them so much. The issues we are having is associated with the Bamboo Portion of the desks. The desktop scratches, dents and cracks extremely easy. I don't know what the other desktops are like but the bamboo is not great. I recommend the uplift desks, but I would steer clear of the bamboo desktop.

Just wanted to comment on the great customer service I received prior to the purchase of a standing desk frame from Uplift. I had been doing tons of research on standing desks and Samantha Cobb assisted in making that decision even easier for me based on the help she was able to provide prior to narrowing down the multitude of options I was considering. I got a nice note back from her even after I thanked her for her help and, I have to say, I actually really love shopping with companies that understand and value the customer experience so completely. She made the buying process easier and I hope she gets the recognition she deserves for her positive and helpful attitude. Really excited for my new standing desk to arrive now too which I have been wanting to get for a long time!

I had great customer service when talking to Danielle Breed securing new parts for my desk. I found the products to be stable and cost effective!

Uplift provided me with excellent customer server! I got 1 desktop that got damaged during shipping. Then I contacted their customer service. They shipped me 1 more for free. Then it's damaged again. Then the customer service staff Danielle Breed helped to switch to fedex pallet shipping. Danielle also helped to replace the white frames I ordered to black ones. She is very patient, professional and really went out of the way to help me! Very happy with the customer service!

I ordered a standing desk from uplift. I put it all together and at the end noticed that there was a scratch on the desktop which shouldn't be there given it's brand new. I reached out to customer support and was connected with Danielle Breed who assisted me. She gave me several potential options to rectify the problem and was extremely quick to respond. The total turnaround time from filing the support request to getting a solution was about 24 hours. Couldn't be more thrilled. Thanks for all your help!

The desk is BEAUTIFUL. The accessories are endless. The customer service is EXCEPTIONAL. Danielle answered ALL of my questions, gave me her direct email and enabled me to upgrade to a dual monitor arm in record time. Hands down, the best desk and best SERVICE ever!

After a lot of research, I decided to purchase a standing desk through Uplift. My desk shipped and arrived quickly, and I am so excited to use it! I was especially impressed with the customer service I received through Uplift, both before and after purchase of my desk. It was easy to get through to a representative both on the phone and using their online chat option. Many thanks to Harper Stevens for quickly setting me up with a replacement desk accessory when FedEx lost one of my packages!

Making a job change and going from in office work to WFH meant I needed some new tools and a desk would be high on the priority list. Luckily a friend had an Uplift desk top he and his wife weren't using, but it needed legs. Opened a chat customer service call with Uplift and the representative, Kris Rodriguez, was able to quickly and efficiently (links included) provide me with the answers I needed (including availability and potential shipping times from their warehouse). I appreciated the short wait time to chat with someone and the ability to have an actual person answering my questions. Made the process easy and I got the information I needed to make the purchase to support the desk top I already had.

UpliftDesk really supports the customer. In filling out my order I had an overflow of questions, from the size and functioning of an L-shaped desk to the color of a cup holder. Sales associate Avalon Myst Reese walked with me through whole process with tireless patience, never pushing me or sounding like she wanted me to hurry up, and explaining each item in detail. I felt her understanding support, and she made herself readily available.