Uplift DeskReviews 561

I received a badly damaged desktop from Uplift. I called them and spoke with Steven Bostic. He was courteous, friendly, knowledgeable, and efficient. He put me at ease about rectifying my issue, providing a few options. I chose being sent a replacement desktop and he had it shipped out the same day. Receiving an expensive but damaged large item is obviously stressful, but resolving that with Steven was painless and a relief. Great job.

Suspect the desk reviews on their website are all fake. I tried to post a negative and it gets deleted.

The desk is very well made and great value for the price. My desk came with a few minor imperfections and Anthony provided very quick and outstanding customer service in getting my concerns resolved.

I had multiple questions and needed assistance to schedule shipping date for this as a gift. Avalon Myst went above and beyond to make the order process just what I needed. So appreciative of the extra assistance!

After I purchased my uplift desk everything arrived within three days and in great condition! The desk is simple to assemble and is very sturdy. I found that one item was missing so I reached out to customer service. Julian Lanza was quick to respond to my email and sent me the missing item. I have no complaints about the company and would recommend this product to anyone looking for a good standing desk.

I had a really pleasant experience working with Avalon Myst Reese to get a custom quote from Uplift Desk. I'm super stoked to have received my new standing desk and goodies before moving to a new space. Thank you, Avalon, for your great customer service!

Awesome experience. The selection was easy to make, given all of the website's material. All my questions were answered by Avalon Myst, their representative, through their chat app.

I love my new desk - it's beautiful and great quality that will be a lasting piece for my office. Thank you, Will, for the exceptional customer service! He was quick to respond and coordinate our delivery to our new home. I highly recommend Uplift (referred to me by a friend).

Very happy to work with Avalon Myst Reese in placing my Uplift v2 - industry leading support and product

I called Uplift desk and spoke with Anthony Tipton. Exceptional customer service. Walked me through the process of troubleshooting the control box. He was patient and kind and knew his stuff. I appreciate him taking the time to help me and never once did I feel like an idiot. My pictures weren't that great but he knew exactly what to do. Thanks for answering the phone and the great customer service. Truly was a pleasure.

Wynnie (Myers) Price

I ordered an Uplift Desk and it was shipped super quickly. The setup was easy and well-documented. I did have an issue, though, with the keypad losing power every few hours once the desk was setup. I would have to power cycle the control box. I initiated customer support via their website and spoke with Danielle. A warranty claim was quickly opened, and after I sent in the required information, replacement parts were promptly sent. It fixed the issue, and I'm incredibly happy with the purchase!

This is a great company with super friendly and helpful customer support, and they stand by the products that they sell.

The uplift customer rep, Avalon, has been great during the purchasing and assembly stages - very responsive, providing feedback on accessories for the desk, and working with me on any returns

I was assembling the my new Uplift desk and found the desktop had been damaged during shipping. I started a chat session on the Uplift Desk website and reached Bney Pete. She was amazing. She had me submit some pictures of the damage and quickly offered me multiple resolutions. I decided to ask for a replacement and she had it shipped out that day. That's how you take care of customers and win their loyalty. I really grateful.

Even though I live all the in the middle of the ocean in Hawaii, Avalon Myst was able to work with me to get a shipping quote on my exact configuration for the desk I wanted. Her responses were timely and it was one of the most efficient desk buying experiences I've ever had! Will definitely return here if I ever need a new desk in the future! Thank you Avalon Myst and Uplift Desk! :)

(Let's call it 4.5 stars) This is my second desk from UPLIFT, after buying one several years ago. My first experience was smooth (despite some delays during COVID), and I continue to use that desk 5 days/week today -- the desk still looks and acts brand new. Given how positive my first experience was, I decided to go with UPLIFT again for a second desk. This second experience was somewhat disappointing at first in that the desktop arrived with two defects (although everything else arrived in perfect condition). However, Julian from their Customer Service was very helpful and incredibly prompt in responding to the issue, and offered several options for moving forward. It is always unnerving to buy larger items online (particularly furniture), but I am heartened by this positive experience interacting with their Customer Service.

First time ordering from Uplift Desk and had a wonderful experience dealing with Avalon Myst Reese. She was so helpful throughout the whole process and was very prompt with her responses. I have yet to receive my order but based on this alone, I would certainly do business with them again. Thank you Avalon and you are truly what good customer service should be although it is a rarity nowadays.

Changed our mind on the color of the desk after purchase and Danielle made the change easier than I ever could've expected. I get nervous about having high hopes for post-ordering changes, but not only did she reply quickly, but she handled the change and communicated next steps clearly.

Great experience!

I had an amazing ordering experience with the UPLIFT representative Avalon, she was able to help me buy the UPLIFT 4-Leg Standing Desk with Walnut solid wood desktop & a separate Walnut solid wood desktop for my wife. See was able to help me optimize my desk & make the entire process a breeze at the same time. Even when I decided to change my quote days later (From Bamboo desktop to Walnut), she went above & beyond was able to make the change in no time flat! She's a valuable player/asset to the UPLIFT Team & community & I wish I had her help when I bought from UPLIFT the first time last year. Avalon is a great sales representative & a person where more should thrive to be at in terms of experience, professionalism, & expertise.

Uplift desk has amazing customer service. Avalon Myst Reese addressed my concerns immediately and we were able to settle the matter within 10 minutes.