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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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We always have had awesome vacation in Singapore n looking forward to visit again
I'm excited to be going to Queenstown and the price was unmissable
I don't know which hotel, what grade, what site and tourist amenities.
Have booked 4 stays now to different places to use when international boarders reopen. Hopefully Unsold will look after me when it comes time to travel. Cheers
That was so easy! Can't wait to go to Amsterdam again!
The price is great! I love the user friendly website. So easy to use!
Value for money and 24 months to do booking. Fantastic deal
I've tried it before and it was a very successful great trip so I thought I'd do it again
Price was good, flexibility of time to travel, seems like decent hotels.
Trying it out for the first time! I hope this will be a trip to remember
When I tried booking at the web page opened up from Facebook, the booking did not get completed.
I saw good rate, cheaper than others. Hopefully my vacation in next or before 24months will memorable ever... I'm excited ohhhsaka
I need something to look forward to in this time of isolation - uncertain when we will be allowed to travel again so having 24 months to use my accommodation is excellent!
My trip to Banff was fantastic staying at the Moose Inn & Suites with Unsold.com
I had a problem due to not being able to use my reservations because of the Covid 19 epidemic and the nice people at Unused.com helped me with a solution! I am pleased with their service and plan to use them again.
First time to try booking here if everything goes well then I will always book my future hotels accommodation with unsold. Com.
The best I've found so far comparing to other travel websites.
Good deal and the fact that you have 24 months to use!
I still don't know the quality of the hotel or the actual experience.
Purchasing a well needed break for our son and his family
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to management@unsold.com. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.