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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Paris is my favorite city and I have a little flexibility in schedules
Great deal, I wish to travel there around January or February. Sadly it'll be my cardiologists call whether it 2021 or 2.
Trying to get to the South Coast for ages as its our favourite holiday area especially the South Coast. Glad we could actually find you as the price seems reasonable.
Time to get away. Looks like a great deal. Couldn't resist. Cant wait to use our holiday.
Price I'm on a pension so the low price makes it possible to travel. Thank you
Cause I need to see a place I heard of along time ago.
The first time I booked with this site and it is very easy and has great offers!
I've just booked my 3rd travel package with unsold.com
This is a great way for my family and I to see our beautiful country and stay in a great hotel
Good price for a excellent location. Easy access to big cities.
Sounds like a great deal and I hope I'm given option to book accommodation near beach, shops and public transport.
Bargain deal and have wanted to visit central coast to relive childhood holidays
Because I wanted to visit Singapore. Hopefully I get what was written in the unsold vacations.
Planning a trip to Adelaide but Covid got in the way. Hoping travel restrictions lifted within 24 months.
It is a great opportunity to stay in a beautiful hotel for such a low cost. Victoria is gorgeous. We used UNSOLD for a trip we are taking to Banff in July this year!
Have not been there yet. Ask me again after my stay.
My first experience was great so will now se more of these excellent opportunities.
Solid value and many great locations to choose from.
Very reasonably priced for 4nights away from being locked down, thanks to covid. I want to give back to communities hit hard from covid, bushfire etc.
Pop up ads on Facebook and explore the website seems good on value with quality
Just because you have sold something does not really mean that you should be rated at this stage - jumping the gun a bit! Would be more suitable once we have utilised the vacation?
About the business
Unsold.com has been turning the travel industry on its head offering huge discounts on over 600,000 hotels in 21,000+locations. Get a free $50 travel credit now by going to https://unsold.com/try-free
We’re Different (and we’re proud of it)
At Unsold.com, we believe in harnessing modern technology while maintaining our humanity. What does that mean? It means that while Unsold.com utilizes some of the most powerful intuitive reservation software to instantly lock in a hotel ‘s unsold inventory far below their retail value. We are able to deliver the discounted savings because of our partnerships with some of the world’s leading hotel brands such as Marriott, Hilton, Omni, and Hyatt to name a few. We also believe that there is no substitute for outstanding customer service and personal connection. Our commitment to customer service is unmatched.
Our Commitment To The Environment
Beyond our commitment to our customers, Unsold.com is also committed to our environment. Understanding the eco-impact of the travel industry, Unsold.com is committed to donating $1 from each booking to environmental organizations committed to planting trees, reducing our carbon footprint, and creating a more sustainable travel industry for the future with a target goal of 1 million trees planted by 2021.
Our Team
From humble beginnings in a small 12-person office, Unsold.com has expanded to have offices in the United States, Europe, Australia, and Asia and proudly employs over 250 service-minded travel experts worldwide. Catering to both leisure and business travelers alike, the team at Unsold.com is a committed, passionate, and dedicated group of customer service driven individuals dedicated to providing you with incredible savings and amazing experiences.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rowena. Thank you for your feedback. We understand you intended to leave a review until after you've selected your dates. The initial request for a review serves as a gauge for customer experience during the purchase stage. Any feedback helps us improve our platform for better customer satisfaction and experience all throughout. Please reach out to our 24/7 Customer Care Team for further assistance here: https://unsold.com/contact-us
Unsold Management Team