On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am yet to book my dates and choose a hotel
Best not to comment prematurely
These holidays are a scam. Guaranteed 4-5 Star, advertising luxury hotels as an incentive to purchase yet the only options being offered are lucky to be 3 Star.
Great affordable prices which makes for an affordable holiday
Price and quality of accommodation. Also length of time to take the trip.
I chose to purchase this as you said on the website if I didn't like the hotel offered I could have a refund. I do not want to stay at either of the hotels offered so would really like a refund. Your advertising quoted hotels like the Atlantic but the ones offered to me would not be an enjoyable holiday. A refund would be appreciated.
Hi Pamela. This is absolutely correct. Our 100% money-back guarantee stipulates that if our customers are not happy with the hotel choices, you can request a refund of your purchase. Please reach out to our 24/7 Customer Care Team for further assistance here: https://unsold.com/contact-us
Unsold Management Team
This is my first time, have been looking for awhile
This motel was not a "Luxury Hotel" - I've stayed in nicer Motel 6s. We were very disappointed! And the $100 dining card was worthless - only one place in Jackson showed up on the listing and it only offered a "free drink with a meal". Also, it was very difficult to use the dining card; asked for help from "Unsold.com" and got nothing!
This is not a "bad deal", it was just not what the advertisement lead me to believe. The place was clean and convenient to downtown Jackson.
Hi Larry. As per our correspondence with you, a resolution has been provided regarding your concern. Both our marketing and finance team have assisted to provide you the best possible outcome from this and we hope you can check out the message we sent you here in Sitejabber last September 18. Should you need further assistance, we are here to help.
Unsold Management Team
Seemed like a good idea to fill rooms during 2020 and make travel affordable for locals. However the hotels in Canberra offered pretty disappointing and the description of one (Adina) was for Sydney Kings Cross. Would have been nice to have a least a variety of Canberra locations to choose from - each side of the city. Disappointing selection.
So far seems a good deal but will say more once we get a booking and hotel
Great deal on Jackson Hole. Looking forward to it!
We have a son living in BC nd will be visiting him wen the country settles down
I just discovered you online. Reviews positive so am excited to make plans.
I m planning to be in Thailand for 2 months so this a way to get start to my trip
Well I'm hoping it's not too goo to be true! But cheap enough to take the gamble.
Great deal but I'll wait to see and experience santorini when we get there
Such value for money!
I have bought many of these deals for next year!
What a fantastic price, look foreword to going there!
Value for money to go to a place I have wanted to visit but could not afford before
Good price, nice destination. Let's see how it will work out.
Best deals and always easy communications if encountered a problem.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Toni. Thank you for your feedback. Our hotel inventory is based on availability. We do not promise 4-5 star hotel ratings but 4-5 star Tripadvisor travel rating. We are happy to refund your purchase if you're not happy with the hotel choices. Please reach out to our 24/7 Customer Care Team for further assistance here: https://unsold.com/contact-us
Unsold Management Team