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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Thank you for these prices I hope the hotels are 4 star cause I'm gonna be disappointed if not
Something to look forward to in the future and a great deal
A great chance to see SA. From Vic so will be a great drive going west.
It's actually within my budget. Very affordable considering my low income.
Took forever to accept that the card details were always correct
Sounds like a great deal.
Always wanted to go to shy island
Great value at good hotels... like the 24 months window.
Gre at value holiday. Able to travel within 24 months
Well, I haven't travel yet and i do have 2 bookings to Singapore on hold at this time. So really I'm being quite generous in giving a 4 start.
We get to go to a place we have been wanting to go to without a lot of great expense for accommodation.
On the spur of moment. Have been to NZ and loved it.
The price and my friend used you recently and was very happy with the accommodation
A bit of a mystery, but as long as the accommodation is considered top class it would be value for money and I have two years to chose it, but until we allocate dates we can't find out what city and which hotel.
It seems very value and I am looking forward to the holiday
I've been to NYC several times and want a longer stay to see so much more and unsold vacations offers the perfect possibilities in these uncertain circumstances thank you
We would like to stay from 24 Sept 2020 to Sept 26,2020
Hi Mohamed. We understand you intended to leave a positive review but instead left a 2-star rating. We very much appreciate an updated one to correctly reflect your experience with us. Please reach out to our 24/7 Customer Care Team for further assistance here: https://unsold.com/contact-us
Unsold Management Team
Great deal and have used before! Was very happy with the hotels!
Good prices, nice accommodation and beach location
Amazing price offer with the flexibility of choosing dates within 24 months.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to management@unsold.com. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
Hi Jean. Thank you for your feedback. We understand this was not what you expected but because of the nature of these specially discounted deals, we are unable to reveal the hotel name until after you purchase due to the rate parity rule in the industry. We hope you can reconsider updating the review as you intended. Otherwise, if you're not happy with the choices, we can refund your purchase. Please reach out to our 24/7 Customer Care Team for further assistance here: https://unsold.com/contact-us
Unsold Management Team