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Unsold.com
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Unsold.comReviews 15,842

2.9
unsold.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Unsold.com Reviews Summary

The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
45
returns
18
quality
53

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Saw an ad on facebook and looked into it. I was just thinking the other day of going to Quebec City for Christmas next year.

Date of experience: November 25, 2020
Canada
1 review
0 helpful votes
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The hotel rooms pricing is fair and it's convenient to make booking and it allows up to two years to do reservation and use it.

Date of experience: November 25, 2020
Australia
1 review
0 helpful votes
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Hi,
A friend sent me an email with your details. Found it very easy to book

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
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Seems like a good deal
November 25, 2020

Seems like a good deal. The proof will depend on how the trip actually goes, the hotel picked, etc.

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
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This is the (3) one I have bought, can't wait to go, please let me know how I can activate when I want to go.
Kind regards
Albert

Date of experience: November 25, 2020
Australia
1 review
4 helpful votes
Follow Koushik T.
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Didn't get desired dates, seems like weekends are not all available, before taking money you should be transparent about the availability

Unsold.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 25, 2020
Rhyza B. — Unsold.com Rep
over a year old

Hi Koushik,

Thank you for your feedback. We apologize for any inconvenience this has caused. Unsold rooms are based on availability. However, since your feedback, we have addressed a technical issue that was causing limited availability. Additionally, due to the rate parity rule, we are unable to show the hotels prior to the purchase. We certainly hope to see you again and look forward to being your travel partner in your next travel soon. Feel free to reach out to our 24/7 Customer Care Team through this support form here should you need to reach out to us: https://unsold.com/contact-us

California
2 reviews
0 helpful votes
Follow Juliette H.
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Yay I'm excited I've always wanted to go to Tokyo and a few other places I love u all for the prices I'm a single mom and can't afford expensive things due to caring for my kids alone but u made it possible for me to be able to take 2 trips next year thank you

Date of experience: November 25, 2020
Australia
1 review
1 helpful vote
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This is the second time we have used this booking site and we're very impressed and happy the first time so we decided to do it again. Also the prices are very cheap and it is such a good deal.

Date of experience: November 25, 2020
Canada
1 review
1 helpful vote
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Appears to be a very good value, but time will tell this story.

Date of experience: November 25, 2020
Canada
1 review
1 helpful vote
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Taking a chance, $365 Canadian is not that big a risk. If this pans out with a decent hotel somewhere not too far off the beaten path in Paris we will be more than happy. Looking forward to celebrating my 70th in Paris in 2022!

Date of experience: November 25, 2020
New York
1 review
0 helpful votes
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Easy to buy and book
November 25, 2020

Easy to buy and book. Just have to wait and see if it is real.

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
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I really want to go Paris and to 24 months to choose when to go is great. Brilliant value.

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
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Cheap...
November 25, 2020

Cheap... Istanbul is in my bucket list for long. I hv Athens booking then continue my flight to Istanbul... cheers... pray the new strain of covid 19 be gone soon...

Date of experience: November 25, 2020
Australia
1 review
0 helpful votes
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Never experienced anything like this before, so it is worth a crack I think!

Date of experience: November 25, 2020
GB
1 review
0 helpful votes
Follow Christine Z.
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I have previously booked with Unsold and had a fabulous trip to Barcelona.

Date of experience: November 25, 2020
Australia
1 review
0 helpful votes
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A chance to visit some nice places for cheaper. Could not of done this.

Date of experience: November 25, 2020
Australia
1 review
0 helpful votes
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Need a holiday havent had one for 16 years,
And have limited funds due to disability.

Date of experience: November 24, 2020
Australia
1 review
2 helpful votes
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Made an error in last booking an your help desk put things right. Eased my panicking big time

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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Black Friday deals, hoping this is a positive experience as it is my first time with Unsold.com

Date of experience: November 24, 2020
Georgia
3 reviews
2 helpful votes
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Seems straightforward
Haven't redeemed yet but gives me something to look forward to!

Date of experience: November 24, 2020