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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Wanted to visit Yosemite for a long time, and saw the Instagram ad
I've never booked a holiday this way before seems too good to be tre let's find out!
Researched site and they had verified bookings and the price was great. Also 24 months to use on what I purchased
To celebrate a birthday in November 2021. This is a great deal!
Knew about this through a friend and loved the deal
I wanted to book for 4 adults but it would only let me book for 2 adults and 2 children with no other options despite me filling in the boxes for 4 people. Not very user friendly in that aspect so I'm still not even sure what I have booked.
I've traveled locally through you before and had wonderful experiences
Always wanted to go to Paris. Did not think I would ever get a better deal than this.
I was planning to go to Venice with my girlfriend.
Hopefully really good value and as promised 4 star plus accomodation.
I am a healthcare practitioner and I appreciate the long use 24 months which we all can appreciate the flexibility in light of this pandemic.
Kept seeing the ads and always thought it was too good to be true.
This is my 5 th package like this that I have bought from you. I am trusting that I will not have any problems booking these trips. The only thing I do not and have messaged your company is that the first 2 packages that I bought cost almost double than the same packages you were selling in the next month. I have notified your office when I noticed and they said send you the tracking number etc. I should not have to deal with this. You have all the information in your computer under my email address.
I hope you give me a credit for the difference or a refund It amounts to around 300-400 dollars in total. Please check my account and reply. I hope you also have good customer service.
Thank you, Jan Emery
Awesome cheap holiday away for 5 days in a luxury hotel... can't believe it
Member however found it impossible to log in under membership secure the offer
Jury is still out until we do the trip but look forward to giving this a try.
Unsold vacations inspires to travel. The reviews are very gooD, the hotels fantastic. I wonder if we only travel 2, the room will be as big and nice as for 2 adults and 2 children or a soecial suite just for 2.
I've been reserving the Maldives for some time now, and this is a great deal for a beautiful beach bungalow!
Looking forward to borders opening and having a great holiday
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to management@unsold.com. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.