On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I didn't know about it and it popped up on my Instagram and I took time to read it and decided to book.
This offer is fantastic
24 months to travel
No dates required
Let's hope this Covid19 is eliminated and we can all enjoy travel once again
Thank you Unsold
Has been there once before, would appreciate a self catering unit.
Seems easy to do, just looking forward to the event.
Always wanted this trip and you made it so easy to book. Thanks.
10 year Wedding anniversary and first actual honeymoon...
I will rate after completing my trip... It's too early to comment
Getting the deal was easy I'm getting this for a Christmas gift hoping they don't have any problems booking accommodation.
Hoping it produces the value. I will only know when I see the 4 star hotel you provide?
It makes life so much easier to get closer to the great deals available.
Very good price locked for 24 months. Hopefully it's true.
Traveled with them to Jackson Hole and was very pleased with the experience! Trying a new destination!
I go to London often so this is a good deal for me.
I can't find your resold policy... I'm going out on a limb here in the hopes I can travel next fall when I want to. BJ
The booking was easy. Just hesitant that I can't get the dates before I secured the payment. Its my first, we'll see.
I don't normally write reviews but we had a really great experience with Unsold! The room/suite we got in Banff st Tunnel Mountain Resort for $115/night was truly an amazing deal, and no extra fees when we got there! We definitely plan to use Unsold again. Of course, the no-cancellation/two week pre-booking can be inconvenient, depending on your situation, but it worked out perfectly for us!
Wanting to get away and see one bison in one of the great national parks.
My sister told me about the deal so I decided to jump on this great offer.
I saw the unsold.com deal through a longstanding and reputable website - Shermans Travel... so I decided to go for it!
Yet to use holiday so reserve opinion until completed
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to management@unsold.com. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.