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United Thread

Overview

United Thread has a rating of 3.8 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 136th among Craft Supplies sites.

service
1
value
1
shipping
1
returns
1
quality
1
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2,926 reviews
How would you rate United Thread?
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Sharon C.
1 review
0 helpful votes
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You are my new shop for thread site
February 1, 2019

You are my new shop for thread site. You have beaten everybody else price. I am happy I found you and i am placing another order today

Date of experience: February 1, 2019
Khanh W.
1 review
0 helpful votes
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I needed a product with in a certain time frame and i was able to place the order with confidence after speaking to the customer service team.

Date of experience: January 28, 2020
Sharon K.
3 reviews
0 helpful votes
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Shopping was easy, although it was hard to match colors with my thread because numbers didn't match.

Date of experience: November 5, 2017
Charlotte R.
1 review
0 helpful votes
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Your store is always open!
August 21, 2020

Your store is always open! You always have just what I'm looking for.

Excellent service

Thank you!

Date of experience: August 21, 2020
angela b.
1 review
0 helpful votes
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They sent wrong bobbins so they shipped out right ones now Im waiting on return label. She sent invoice not return label. Thanks Angel

Date of experience: December 18, 2019
Julia P.
2 reviews
0 helpful votes
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I went to another website to check the color accuracy of the thread I bought. The colors on your site are unclear or misrepresented.

Date of experience: April 30, 2020
Ms L.
1 review
0 helpful votes
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We are new to ordering supplies for our new Embroidering machine! Great customer service. Thank you Carmen for our help!

Date of experience: March 6, 2020
Anne H.
1 review
0 helpful votes
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My order was filled and shipped the same day I ordered and arrived within three days. I was very happy with the promptness of the delivery.

Date of experience: July 2, 2020
MIGUEL S.
1 review
0 helpful votes
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Had a problem with the shipping, called in and they solved the issue in under a minute. Great customer service.

Date of experience: August 30, 2019
Darlene B.
1 review
0 helpful votes
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This is only the second time I have ordered from United. I have been pleased with the service both times.

Date of experience: October 3, 2020
Nancy L.
1 review
0 helpful votes
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All the colors I have ever needed were available
October 4, 2020

All the colors I have ever needed were available. The quality of thread is great and the thread comes quickly.

Date of experience: October 4, 2020
Madelin C.
1 review
0 helpful votes
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I am very satisfied with the service, the product arrived sooner than i expected.
It was a very good experience.

Date of experience: August 14, 2020
Bob M.
1 review
0 helpful votes
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Quick and easy just like I like it just shipping took a little longer than I anticipated. No troubles though

Date of experience: July 24, 2017
Christiane M.
1 review
0 helpful votes
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My call for the order was promptly answered and taken. Two days later my thread order was at my house. Thank you. Christy

Date of experience: August 20, 2019
Ursula S.
1 review
0 helpful votes
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Reps are always friendly and very helpful and my orders have arrived on time. I have always had a very positive shopping experience.

Date of experience: February 15, 2018
Lelia L.
1 review
0 helpful votes
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I am glad that you were able to return to business after Maria devastated much of Florida. I enjoy doing business with you.

Date of experience: October 26, 2017
Laura O.
1 review
0 helpful votes
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United had Madeira embroidery thread for a great price so that I could get 2 times as much thread as I could elsewhere. A blessing!

Date of experience: February 18, 2020
Helen Z.
3 reviews
0 helpful votes
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It would be nice to know exactly what color I was ordering! All the reds looked alike as well as the blues! I hope I get the right color!

Date of experience: September 20, 2017
Nelda M.
1 review
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I love being able to find the Madeira thread colors I need. I wish you had the heavier 30 weight Madeira threads I need for lace work.

Date of experience: February 2, 2018
Norma K.
1 review
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In general my experience is good
January 31, 2020

In general my experience is good. If you do not order the thread in numerical order, it is hard to check your order before you submit it.

Date of experience: January 31, 2020