United Thread has a rating of 3.8 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 136th among Craft Supplies sites.
You are my new shop for thread site. You have beaten everybody else price. I am happy I found you and i am placing another order today
I needed a product with in a certain time frame and i was able to place the order with confidence after speaking to the customer service team.
Shopping was easy, although it was hard to match colors with my thread because numbers didn't match.
Your store is always open! You always have just what I'm looking for.
Excellent service
Thank you!
They sent wrong bobbins so they shipped out right ones now Im waiting on return label. She sent invoice not return label. Thanks Angel
I went to another website to check the color accuracy of the thread I bought. The colors on your site are unclear or misrepresented.
We are new to ordering supplies for our new Embroidering machine! Great customer service. Thank you Carmen for our help!
My order was filled and shipped the same day I ordered and arrived within three days. I was very happy with the promptness of the delivery.
Had a problem with the shipping, called in and they solved the issue in under a minute. Great customer service.
This is only the second time I have ordered from United. I have been pleased with the service both times.
All the colors I have ever needed were available. The quality of thread is great and the thread comes quickly.
I am very satisfied with the service, the product arrived sooner than i expected.
It was a very good experience.
Quick and easy just like I like it just shipping took a little longer than I anticipated. No troubles though
My call for the order was promptly answered and taken. Two days later my thread order was at my house. Thank you. Christy
Reps are always friendly and very helpful and my orders have arrived on time. I have always had a very positive shopping experience.
I am glad that you were able to return to business after Maria devastated much of Florida. I enjoy doing business with you.
United had Madeira embroidery thread for a great price so that I could get 2 times as much thread as I could elsewhere. A blessing!
It would be nice to know exactly what color I was ordering! All the reds looked alike as well as the blues! I hope I get the right color!
I love being able to find the Madeira thread colors I need. I wish you had the heavier 30 weight Madeira threads I need for lace work.
In general my experience is good. If you do not order the thread in numerical order, it is hard to check your order before you submit it.