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United Thread

Overview

United Thread has a rating of 3.8 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 136th among Craft Supplies sites.

service
1
value
1
shipping
1
returns
1
quality
1
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2,926 reviews
How would you rate United Thread?
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Rebekah R.
1 review
0 helpful votes
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Great products, great prices, only thing I'd improve is the navigation layout of the products, was a bit tedious

Date of experience: June 3, 2020
Kristen R.
1 review
0 helpful votes
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I love United Thread!
June 13, 2018

I love United Thread! They are a great business, they make sure you are happy and give you quality threads and products.

Date of experience: June 13, 2018
Cheryl H.
1 review
0 helpful votes
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I received everything and it was very satisfactory. The prices were good, and it was easy to order all that I needed.

Date of experience: August 5, 2018
Gina M.
1 review
0 helpful votes
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I received my order as promised and the order was filled correctly. Great prices and great service - will definitely order from again.

Date of experience: September 15, 2020
Nestor A.
1 review
0 helpful votes
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I have had magnificent experience with the products I have bought, which is why I continue to buy more

Date of experience: May 27, 2020
Catherine S.
1 review
0 helpful votes
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I was notified that one of the threads I ordered was not available, and seems everything else was good with the order.

Date of experience: February 22, 2020
Linda W.
1 review
0 helpful votes
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I have always had excellent customer service and orders have been shipped promptly. I am a very satisfied customer!

Date of experience: November 13, 2019
Keith M.
1 review
0 helpful votes
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This was our first time ordering, we were very pleased with the price and the price was the determining factor in placing this order.

Date of experience: August 4, 2017
Vickie L.
3 reviews
0 helpful votes
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I use this thread for embroidery use
October 4, 2020

I use this thread for embroidery use. I never have a problem with stitching out my design when I use this high quality of thread. I highly recommend.

Date of experience: October 4, 2020
Quilter Z.
1 review
0 helpful votes
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I have only ordered 1 item and that was very easy. I have not had the opportunity to use the basting spray that I ordered, yet

Date of experience: March 9, 2018
KAREN W.
1 review
0 helpful votes
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Quick and easy
December 12, 2018

Quick and easy - what i ordered was out of stock. Was able to change what I needed and delivered on time.

Date of experience: December 12, 2018
Sandra R.
1 review
0 helpful votes
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I've purchased from your company before and your website is easy to navigate and your prices are excellent.

Date of experience: February 4, 2018
Craig S.
1 review
0 helpful votes
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It was difficult finding the 1.5 ounce backing
December 5, 2018

It was difficult finding the 1.5 ounce backing. It didn't come up when I clicked on backing. I found it by entering 1.5 ounce in the search.

Date of experience: December 5, 2018
Becky S.
1 review
0 helpful votes
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It was hard to navigate the sale pages
October 4, 2019

It was hard to navigate the sale pages. I wanted to shop by color group and it was hard to get back to the page to select a new group.

Date of experience: October 4, 2019
Sharon Y.
4 reviews
0 helpful votes
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You carried all the threads I needed to the project I am working on. Other sites did not have all the threads. Thanks

Date of experience: November 6, 2017
Barbara C.
1 review
0 helpful votes
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One of my items was out of stock, but that was explained and my bill was adjusted accordingly. Thank you.

Date of experience: September 11, 2020
Jeannie E.
1 review
0 helpful votes
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It was nice using the search for the number on the colors that was suggested on the design that they used in order to purchase the same colors.

Date of experience: February 2, 2019
Teresa B.
1 review
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I like the colors available
July 5, 2019

I like the colors available. I would like a conversion chart available as I'm converting Brother threads to Madeira threads.

Date of experience: July 5, 2019
Brenda H.
1 review
0 helpful votes
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I have used your company for years and will continue. I have always has excellent service with your company

Date of experience: September 6, 2019
barbara c.
1 review
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The ordering process was good, but I'm still waiting for an authorization number/information to exchange 2 spools.

Date of experience: April 1, 2020