• Crafty Meraki

Crafty Meraki

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Crafty Meraki has a rating of 4.91 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crafty Meraki most frequently mention small business, and customer service. Crafty Meraki ranks 85th among Craft Supplies sites.

  • Service
    30
  • Value
    29
  • Shipping
    30
  • Returns
    8
  • Quality
    28
1
See all photos
How would you rate Crafty Meraki?
Top Positive Review

“Love this business!”

Krista M.
12/10/22

I will frequently make purchases using small local vendors rather than big chain companies but when I do I fully accept that shipping may be slower, etc. -- BUT NOT WITH CRAFTY MERAKI! The service and shipping are fast, accurate and packages have lovely decoration. The products are from quality vendors and always perform perfectly. I'm an avid obsessive full time crafter and mixed media artist so I'm picky and Meraki never disappoints.

Top Critical Review

“Terrible Customer Service”

Mary M.
6/15/22

I ordered a matching stamp, die and stencil on May 27th. When I received my order on June 9th, the incorrect stamp was sent. I notified the owner immediately and she sent me a shipping label to return the incorrect stamp which I did on June 11th. I had not heard back or received a shipping notification on when my correct stamp would be mailed. I assumed it would have been sent out immediately as it was their error and not mine. I finally emailed her today and asked when the correct stamp would be shipped. I received a one word response "Tomorrow". I emailed her back and asked her to send me the tracking number so I could track my package. I then received an email from her saying something went wrong in her system when she went to mark the stamp returned (it wasn't returned, the wrong stamp was returned that wouldn't have shown being taken out of inventory) and her system credited me. She said sorry for the inconvenience and the order was closed. She was not sending the correct stamp that I ordered. So I now have a die and a stencil, but no stamp. Terrible customer service and I will not order from her again.

Reviews (45)

Rating

Timeframe

Other

Thumbnail of user kristam235
1 review
0 helpful votes
December 10th, 2022
Verified purchase

I will frequently make purchases using small local vendors rather than big chain companies but when I do I fully accept that shipping may be slower, etc. -- BUT NOT WITH CRAFTY MERAKI! The service and shipping are fast, accurate and packages have lovely decoration. The products are from quality vendors and always perform perfectly. I'm an avid obsessive full time crafter and mixed media artist so I'm picky and Meraki never disappoints.

Tip for consumers:
Pricier than big chains but so what? It's not TOO much and let's give our money to small business!

Products used:
Stamps, dies, brushes, Nuvo powders, stencils.

Service
Value
Shipping
Quality
Thumbnail of user michelef407
1 review
0 helpful votes
December 30th, 2022

This is a fantastic woman-owned small business. I watch her videos (she's a very talented artist) and decided to hit her amazing Christmas sales. Because they were so amazing, the orders took a while to ship - she runs the business by herself. She made sure to keep everyone informed about progress and sent tracking info as soon as it was shipped. Despite everything, the order was well packed and even included a cute Christmas card (with my name spelled correctly, something my high school diploma can't claim). Definitely plan to keep supporting this business!

Products used:
Stamps, dies, and embellishments

Service
Value
Shipping
Quality
Thumbnail of user cynthiaw1454
1 review
0 helpful votes
November 14th, 2021
Verified purchase

I shop with this small business because they sell their own line of stamps & dies that are MADE IN AMERICA. They also have fast shipping and great sales. Check them out! I also appreciate the hand-signed thank you card.

Tip for consumers:
Check out their own line of stamps & dies. Made in the USA. The dies are well-made: sturdy metal.

Products used:
I didn’t yet use any of their products

Service
Value
Shipping
Quality
Thumbnail of user marileej4
1 review
0 helpful votes
January 7th, 2023
Verified purchase

I love this crafty wonderland…so many useful products and great value. The customer service is world class! I love my circular washi tape…they embellish die cuts beautifully for an efficient clean and simple card.

Products used:
Washi tape, dies, rubber stamps, embossing folder

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferi789
1 review
0 helpful votes
December 2nd, 2022
Verified purchase

I was thrilled with my Crafty Meraki experience. Shopping was easy and I was able to get a fantastic price on absolutely gorgeous stamps, dies, and embellishments. The package was shipped super fast and arrived packaged in a fun and enticing package that included a small free gift along with a personalized note! As a card maker, I am always looking for new stamp companies. This was my first experience with Crafty Meraki and I know I will be back for sure. Everything is high quality and I can't wait to use it all!

Tip for consumers:
The embellishments that I ordered came in the cutest little storage containers! Pick some up because even once you use them up, you can store other little bits in them!

Products used:
I purchased three stamp sets, a die set (that coordinates with one of the stamp sets) and two packages of embellishments. I will be using all of them many times.

Service
Value
Shipping
Quality
Thumbnail of user marym5658
2 reviews
0 helpful votes
June 15th, 2022

I ordered a matching stamp, die and stencil on May 27th. When I received my order on June 9th, the incorrect stamp was sent. I notified the owner immediately and she sent me a shipping label to return the incorrect stamp which I did on June 11th. I had not heard back or received a shipping notification on when my correct stamp would be mailed. I assumed it would have been sent out immediately as it was their error and not mine. I finally emailed her today and asked when the correct stamp would be shipped. I received a one word response "Tomorrow". I emailed her back and asked her to send me the tracking number so I could track my package. I then received an email from her saying something went wrong in her system when she went to mark the stamp returned (it wasn't returned, the wrong stamp was returned that wouldn't have shown being taken out of inventory) and her system credited me. She said sorry for the inconvenience and the order was closed. She was not sending the correct stamp that I ordered. So I now have a die and a stencil, but no stamp. Terrible customer service and I will not order from her again.

Tip for consumers:
That they don't fix their mistakes

Service
Shipping
Returns
Thumbnail of user helenem84
1 review
0 helpful votes
July 21st, 2022
Verified purchase

Crafty Meraki has a great variety of craft supplies. Their service is spot on and personal. They want to please their customers.

Tip for consumers:
Search by categories. This was most helpful to me. The search function is a little cumbersome.

Products used:
Craft supplies- stamps and dies

Service
Value
Shipping
Quality
Thumbnail of user ggailr
1 review
0 helpful votes
October 21st, 2021
Verified purchase

Quick service and great products - love this seller! Website makes it easy to order and delivery was fast.

Thumbnail of user barbf92
1 review
0 helpful votes
December 16th, 2021

Crafty Meraki carries excellent products! And the customer care is phenomenal, my questions were answered promptly and personally--Bindu is someone you'll wish lived next door to you!

Everything I ordered (a lot) came promptly, packaged to protect, and was almost exactly as described--the little tubs of "jewels" I ordered were far more beautiful in person than the photos could show.

I encourage you to give this company a try--if we don't keep small businesses in business, we're going to lose them and the personal touches they offer.

Thumbnail of user sb899
1 review
0 helpful votes
January 24th, 2022

Amazing collection of crafty products, new releases and timely shipping! Check it out for all your card making, scrapbooking and paper crafting needs.

Tip for consumers:
Always email if you have any problems during ordering or need help.

Products used:
All the stamps, dies and gems purchased.

Service
Value
Shipping
Quality
Thumbnail of user pamb818
1 review
0 helpful votes
April 30th, 2022

Wonderful website with great products & fast, friendly & amazing service! Love the thank you cards. Really nice touch.

Thumbnail of user lindal3284
1 review
0 helpful votes
November 5th, 2022
Verified purchase

These people care about their products and about you. The items are so beaurifully packaged, it's like opening a present when I receive an order!

Thumbnail of user susanj1895
1 review
0 helpful votes
September 3rd, 2022

The product from this shop is wonderful and creative as well as so cute! I have ordered several times and will continue to do so. They are quick to fill my orders and I am always happy with the quality of the materials! Love it!

Tip for consumers:
Spend over $50 and you get free shipping.

Products used:
Stamps, die cuts

Service
Value
Shipping
Quality
Thumbnail of user debbiel340
2 reviews
0 helpful votes
October 11th, 2020

Couldn't believe how fast my order came. Plus got a sweet note thanking me for my purchase. I will definitely be supporting this company.

Thumbnail of user rosec699
1 review
0 helpful votes
September 2nd, 2022

Very fast shipping was great. All products ordered were fantastic. The nice thank you card was an unexpected plus.

Service
Value
Shipping
Quality
Thumbnail of user robinh618
1 review
0 helpful votes
April 11th, 2021

Fast and friendly service and delivery. They have great quality stamps. I'll be a repeat customer for sure!

Products used:
Stamps

Service
Value
Shipping
Quality
Thumbnail of user lorettah191
2 reviews
1 helpful vote
August 8th, 2022

Great service. This stamping set was delivered promptly. I can't wait to begin stamping with this set of stamps! Thank you for a great product.

Products used:
Stamping set

Service
Value
Shipping
Quality
Thumbnail of user tinac678
1 review
0 helpful votes
July 26th, 2021

Recieved order in 4 days. The owner enclosed a hand written thank you note with the order. Very thoughtful!

Products used:
Craft supplies

Service
Value
Shipping
Quality
Thumbnail of user pattys273
1 review
0 helpful votes
June 21st, 2021

First time hearing about and ordering from Crafty Meraki. Enjoyed running through all the products and
Ordered, good prices, and flat shipping fee which makes a difference to me. The order came pretty rapidly and the packaging was well done. I will definitely be ordering again. Thank u

Service
Value
Shipping
Quality
Thumbnail of user debbiev215
1 review
0 helpful votes
December 4th, 2022

Loved my things I received! Can't wait to use them. And the note of thanks and the small gift( which I have already used today) were so thoughtful! Great kind personal service!

Products used:
Craft products

Service
Value
Shipping
Returns
Quality
Thumbnail of user nataliep476
1 review
0 helpful votes
December 25th, 2022

A small business with a personal touch. Very speedy service, I'll definitely be shopping again! Kudos!

Products used:
Distress Oxide reinkers. Lengthens the use of my already owned ink pads.

Service
Value
Shipping
Quality
Thumbnail of user cathyl345
1 review
0 helpful votes
January 12th, 2021
Verified purchase

Love my new stuff. Can't wait to see what else is new. Shipping was fast. I will order again!

Thumbnail of user larar61
1 review
0 helpful votes
June 7th, 2022
Verified purchase

Ordered for the first time from this site and they were so fast in getting the order shipped. Nice personal note inside. Received everything that was ordered and excited to use the products. Will be ordering from them again.

Products used:
Stamps, dies and stencils

Service
Value
Shipping
Quality
Thumbnail of user chrisn434
1 review
0 helpful votes
August 22nd, 2020

What a beautiful selection of products! Great service as well. I had ordered the day before a special was run. They reached out to me to let me pick a free item before my kit was shipped! So great! I can't wait to have time this weekend to get my craft on!

Thumbnail of user theresap279
1 review
0 helpful votes
December 8th, 2020

I'm so happy with my order! Thanks so much for the super sonic shipping and the great customer service. I will definitely shop with you again!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Crafty Meraki?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Crafty Meraki?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business