Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Especially my son & nephews and the rest of my family were very happy to see my father recognized not only as a proud Marine but also as a patriot.
My order was promptly received excellent condition. The notifications kept me informed every step of the way. The prompt service can't be beat. It takes time and effort to keep your customers advised of their order status. It shows that you take pride in your products.
The flagpole is fantastic! Easy to use, once you figure out the screw that goes in the top section. I had to trim it to fit.
I have good experience to buy. The delivery was fast. Buy it if you can
Great shopping experience. I had no issues or concerns with it.
Relatively easy to get around the site and the descriptions were spot on.
The flag pole is working great. It is very strong and sturdy.
This flag is excellent quality and it was an easy order and came quickly. Thank you
The flags took longer to arrive then what was originally stated, but once received they look great.
Quality, quality, quality... the product, the packaging, the website, the ease of purchasing and timely delivery.
Better than expected. Came when I was told it would. Product excellent material used.
Very easy to navigate through the web site, and I greatly appreciated the product line.
Easy to find- good selection. Well made construction and glad to support American-made goods.
One minus - delivery took a little longer than expected.
Very happy with everything I get from this store
Products was very well made
Seems to be holding up well in the Colorado Sun at 9000 ft. Fair price and quick shipping. I like the US Flag Store, but my biggest complaint is the review process run by Sitejabber which sends misleading emails about confirming receipt of order but it's really about pressuring you into writing a review. Pretty obnoxious...
Excellent service and product. Our Brass holder was stolen and this is a great replacement.
Not the first flag purchased, but there was going to be a delay in shipment. I ordered a flag from a competitor. It was inferior!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri