From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered online & shipped to me
Been using these folks a long time
I ordered one 3 x 5 American flag, and after order confirmation, I was informed by email it was out of stock, and I would need to order another. I asked for the order to be canceled, and I ordered a different American flag. Both flags arrived, and I was charged for both. While I will eventually uae the first flag I ordered, there was clearly a miscommunication somewhere. Nonetheless, the store is usually top-notch, and I appreciate the American-made inventory.
Easy to shop this site. Thankful to buy American! Very reasonable prices.
Easy to find and choose the flags I needed. It did take awhile to receive them.
I have a local flag store that i used to go to however their stock and quality weren't up to my standards. Once I started buying from United States Flag store, my quality concerns were out the windows and I have been very happy ever since
Easy to order and shipping was relatively quick. No complaints there
Web site very easy to navigate and pricing very reasonable. Made of stong material, made to last. I bought a 4 x6 prior to this one and lasted two years.
The beautifully boxed flag was a perfect Christmas gift for my son and his family. He was thrilled with it.
I thought the web site said free shipping, but I may have overlooked a total amount. Also, there was a pop up about "are you a veteran?" That vanished so I was not able to put my husband's name and email in. He is a Vietnam vet.
The flags we ordered were per the recommendation of a veteran. They did not last. We got MAYBE two weeks out of one flag and where the seams are for the stripes, tore almost immediately. Very disappointed in the low quality.
Took a little longer than I expected but well worth the wait.
Nothing to say, nothing to say, nothing to say
Nothing to say
Nothing to say
Great quality and size flag. My order came in quick too. It will work perfect for graduation gifts this year. So happy I found this online flag store!
The US Flag store has a fantastic selection. The service is great and the products I purchased were of high quality. This is the only place I will shop for flags, flag poles, stands, etc.
The online ordering process was simple, and I received my items within a few days. Highly recommend!
When I need flags for the flag holder at my front door I always use the United States Flag Store for the convenient online ordering process and good prices.
I strongly believe in America and the American workers so when I saw your add saying American flags made by American workers. You go on to say why buy those cheap American flags made in other countries. I liked that because I feel 100% the same. I ordered one of your flags and when it came in and I inspected it I was happy with the weight and the double stitching. Because I need to do a few repairs to my flag pole I decided to put the flag back into the plastic bag it came in. I happened to notice a card in bag so I took it out.
How disappointed, the tag clearly says, Made In China!
Why the spill and why lie to the American people. One can buy an American flag that is not made by Communist people but obviously not from you!
Ronnie B
So far it is easy to order merchandise. The site states it is secure. This is a big plus. 👍👍👍👍
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members