From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The products were shipped promptly and arrived in good packaging.
All these ordered were received as ordered however, my auditors have advised me that we never received an Indian flag we ordered back on or about 9-6-2023. My total order amount was $215.51 & was placed on my United Airlines VISA card, but we only recd. The Nepal flags which were on the same order. I've had this note & my appropriate Billing Stmt. Laying here for awhile to follow up on it & have contd. To order from ya'll. We have done lots of bus. W/ ya'll over the yrs. We continue to order as we rent to many international college students. Go check it out on your books as we don't need the Indian flag anymore, but are simply requesting credit on same whatever that calculates out to. I can also send u a copy my credit card charge stmt. If u need verification from my end. In fact I'm in the process of ordering a Serbian flag for 1 of our new top hoop recruits today or tomorrow! Thank you so much for your good service, Remaining respectfully yours, I am T. J. Magee
Great experience, I had no issues finding and purchasing a flag that I liked.
Quality construction and price cannot be equaled! I ordered the same flag as a gift for family and when I saw product excellence I ordered one for myself.
This flag was a gift to my Father who lives in a very windy area. Past flags have lasted just shy of a year. I ordered the heavy duty flag and we will have to see how it holds up to the winds of Livingston Montana.
Flag pole has only one clasp. You must then order the second clasp separately which is not explained by the company
I ordered flag pole holders that would accommodate slightly larger than quarter inch flagpole diameter poles. What I received was ones that would accommodate half inch diameter.
I made them work, but it is obvious they are not the correct ones or the ones that I requested.
Great quality - a beautiful display - deservedly so! Thank you for a great product and great customer care!
The United States Flag Store is my "GO TO" flag store.
Online ordering is a breeze, checkout is simple, and shipping is timely.
Purchase and delivery were fine. Quality of flag was good. But disappointed with the fact that I was only given zip ties to attach flag to pole
Was fast and easy to understand the web site. Thank you you for everything you guys do.
The new flag is awesome and handling a rough ohio winter without any issues.
Very Smooth transaction and great items. Shipping was fast
Great company to work with and have been using them for many years. My flag has high exposure and looks great at night with lights shining on it.
Looked over flags, saw the one I liked and ordered it.I have to say it seems to be a quality made flag!,
Had a customer needing a couple flags. They had what I needed and a price my customer was happy to pay. Great experience.
My order was just as I made it. Never had a problem with my orders with your company.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members