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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Quick and easy process. Very pleased with my new flag.!
High quality flag. Delivered on time. Easy to order.
Both efficient and satisfactory. Ordering was straight forward and delivery very timely.
Good Flag. A bit big, but considering I have been starting my collection, I see it as a benefit
Great. All we well. Good flags. Came quickly. Just what I expected from online pictures
Very happy with our new flag, good communication with our order! Not sure about having to download a third party app to get shipping information though.
Excellent product at a great price and the flags last a long time
I need instructions they wasn't in the box on what size hole to dig or how much concrete to use.
Bought a new place and had a telescoping pole last house, wanted a halyard pole this time, now just waiting for spring to install it
These flags are of excellent quality! The shipping is very quick!
The package arrived early and in good shape. They are exactly what I needed to replace some that are worn from the weather.
Easy breezy process, great site and a high quality product.
This is a fast and easy process. USA made.
Thank you
The price you charged for this flag was way too expensive, but I decided to go with it based on the picture of the flag on your website. The flag I received does NOT look exactly like the one pictured on your site. I wanted navy blue, with a "thick, rounded" moon. I got sort of a royal blue flag with a very thin sliver of a moon. It does NOT look like the one pictured on your website. Too much of a hassle to return it, so we're keeping it. Will probably shop elsewhere next time.
Thank you for following up on my order (that took almost a month in the postal service!, not your
Fault). Appreciate your attention to detail!
Thanks for prompt service. I will be a return customer.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri