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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Very easy and informative website, a little reading and you can find your answers pretty fast
Good! Just what I was looking for. May need some more in the future...will keep you in mind.
The flag was of good quality and delivered on time
Very nice 6 foot wooden flag pole and mounting kit. My only suggestion to improve the product is that the swivels use metal rather than nylon screws. This would allow the screws to bite into the wood a little bit and make it unlikely to break the screw by overtightening.
I had previous experience with flags from this manufacturer. So I naturally turned to this store when it became necessary to replace our 8 yr old faded pleated fan.
I have this flag flying 120' in the air on top of a grain elevator so replacing is a bit of a hassle. This has been the longest lasting flag I have found. I am very happy with it.
We found the flag pole that we wanted pretty quickly.
You are the best - best selection, best price, best customer service - thank you!
I was pleased with the quality of the flags and the timeliness of delivery.
Great selection of products, no issue with ordering and delivery.
Fast shipping, well packaged will use again. Thank you
Purchased as a gift! He was very happy with the flag!
It was easy! Thanks!
The flag came very quickly. I am fully satisfied. #1
It was quick to order but I can't say how well my shopping experience was until I receive what I ordered.
Very well made material is a little heavier than my old one. I only had it a week but it just survived a very severe storm. We had last night very happy with it. No damage to it whatsoever. It looks great
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri