Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Excellent! Easy ordering, quick delivery.
I will use them again
Received in a reasonable amount of time and very satisfied with the product.
This order took WAY too long to get here., I order a lot from ebay and they are here in days. This flag order took months! Sorry, but I doubt I'll shop here again.
Absolutely a pleasure working with customer service
This company sells top of the line products as well having great customer service. Thanks for all you do.
Delivery was quick and the flag is beautiful. Great price too!
Easy to order and quick delivery. Good quality and exactly what I was searching for.
It was easy to order, the description, size and prices were clearly displayed/
Pleased with quality, delivery took over a week, missing the memorial weekend.
I found exactly what we wanted on the website. The other positive reviews helped me to make my decision.
Ordering was easy and the product was as described.
Thank you for the flags. They arrived quickly. Thanks again.
Easy to shop this site, and I found exactly what I needed.
50% of the flags were improperly printed. I have returned them to you for replacement.
The flag are great. Delivery was on time like they said,
I received my order in time for Memorial Day placement and was quite pleased with the look and quality.
The cord was too short, I need one that is a little longer so I can tie it down.
I tried to Cancel the order (it was WWI and I wanted WWII) I attempted to cancel within hours of the order but was unable to. AND YOU NEVER ANSWERED MY EMAILS. Then you shipped it when I attempted to hold up with paypal. I'll learn
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri