From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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All went well with first try and product was just as described
Easy to order, flag received swiftly and the flags are the best. Have ordered before and will recommend to everyone
Lots of flags, sizes, and all kinds of accessories. The 5' x8' flag is heavy duty with large eyelets to hang and large tough stitching. Takes a strong wind to fly fully, but looks good even at parade rest!
A great experience. The case is perfect for my flag. Customer service was extremely helpful. Received the case the same week ordered - so pleased. Will refer everyone to US Flag for their flag or case needs.
The $100 flag case was not shipped until 3+ days after ordering. It was poorly packed for transit. The air-filled packaging had all deflated, leaving thin films of plastic as the only cushioning around the product. There were scratches on the product. I'm not sure if they were from the poor packaging or were there when the product was shipped. It was a 100th birthday present for an Iwo Jima veteran, so there was no time to complain, return or reorder. He survived Iwo Jima with a few scratches of his own, but the scratches on his present bother me. US Flag was recommended to me but I cannot recommend it again.
Thank you for your review Tom. I am sorry that you had this happened to you. I reached out to you via email to offer you cost savings on your damaged product. You advised me that you were not interested in continuing a business relationship with United-States-Flag.com.
Had a problem with the website but when I called, they were so helpful. And I really like their flags for flying at our church's Veterans Memorial for the summer.
Super easy to order and the quality is outstanding!
These flags were individually wrapped in a plastic sleeve for protection, I was Amazed. These are going to be used as awards for students who are able to provide answers to questions about the history of our flag, its origin, what do each of the strips represent, the blue background- what does it represent and the stars. Respect for the flag, why the flag is folded in a triangle during ceremonies for Veteran, Diginatries, Firemen and Police Officers.
Thank you for your review! We are happy that we were able to assist you with finding the flag that you needed and that it met your standards.
Easy, great product, nothing but good comments from everyone who has seen them
Thank you for the awesome review Bruce. We like when our customers are so pleased with their purchase that they encourage others to also come and check us out.
Product was exactly what I was looking for. Price was good.
Fast service and great customer service, will order again..
Easy to place the order and great product description
The flag is great value and really good quality.
Good experience, just what I was looking for, size and quality were great
I ordered the 4'x6' cotton American flag and it is very nice looking and sturdy.
Wonderful way to hang flowers, wreaths on my relatives graves.
Thank you for your continued business Jody!
I will always order my patriotic items from you. Both look beautiful on my flagpole. Tonight will be the first time the light will be on. Although I mounted it a week ago, the flag just came today.
Thank you for your continued business Terry!
The Flag is fantastic! I have been trying to get a well made flag for several years. And no matter their claims, they were all the same. This is the quality I was looking for.
Thank You!
A Proud American
Thank you Brenda for your very kind words and your patriotism!
Was looking for a flag pole holder I could use on a chain link fence & found what I was looking for right away. I would love to get the order in before the 4th of July but if not, that's OK. Site is easy to navigate, good descriptions & good prices. I was very pleased.
Thank you for your review Renae. Our standard shipping for retail orders is that it ships out in 3-5 business days and transit is 3-10 days and the times are approx.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words Linda! We are glad that we were able to exceed your expectations.