From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The order experience was easy enough and the assembly was pretty easy. We were just unable to get the lower joints inserted into each other "level", so our flag poles leans some from the first joint up. The ground piece is level.
Order was perfect. Received the next day. What a surprise.
Very easy to find what I needed on website! I called and my questions where answered, very helpful,
Items arrived, box ripped and torn. See photo attached of box. I am trying to determine if there are parts missing from the base.
Thank you for your review Lisa. Please call our customer service team to ensure that you have all of the parts that to your swooper flag bases at 877-732-2458.
Very easy checkout and most importantly, American made. Excellent quality.
It was the wrong size and I returned it for credit and I did receive credit. The service was very quickly handled, Thank you very much for the way you responded to my request.
Arrived on time, looks fantastic, and the quality is great! Very happy with my order.
We are very happy with our new Texas Flag. Fast delivery & Good quality!
The order process was easy and fast and the flag is huge and bright!
Very easy to choose what flag pole to purchase, thank you
Found what I needed, quick ordering, thank you
25 foot steel flagpole. My old flagpole was aluminum and bent in the wind.
US flags are made well and really make our cemetery look good for memorial day and July 4.
After a week of hanging outside, the red coloring bled and dripped (from rain) into the white stripes and stars. Very disappointed because the product was wonderful when received and should stay that way for more than a week.
It was very easy to get what i wanted i need other products just not sure what they are yet
This is the second year that I purchased flags from the flag store. The flags were reasonably priced, customer service was excellent, delivery was prompt I will be back next year to buy more
Thank you for your continued business Daniel!
Received it on time. Quality material. Will shop again at your store.
Quick response and perfect small handheld
Flags for July 4
The site was easy to navigate, the price was right, the selection was great, and the service was 5 Star. Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review Angela. If you need some assistance with this order give our customer service team at 877-732-2458.