From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent service! Packaged well so they were not folded! Quality flags!
Order arrived ahead of predicted date and everything was a great shape
Delivery was decently on time. Flags are bright in color.
Received my order in a timely manner and love the flags.
Fabric is heavy and color is bright. Quality item!
Order came quickly! I placed an order prior to this and the flag was too big, I did the return,it was a quick turn around. Thank you
I love both my Quebec flag and the Hawaii state flag. I must admit they are thinner than I thought but they seem durable. I thought your website search and ordering process was user friendy and the dwlivery to Hawaii very quick. I will definitely order frim you again, and recommend your website to my friends. Mahalo!
Ordering was easy, delivery was on time with updates. Then You!
Excellent site and service with good pricing and timely delivery. Will use the Flag Store again.
Quick and easy. I have a flag mount in front of my house and am proud of it but in about a month is already wearing out. Super tough and durable is why i am buying the flag the most important part made in USA.
Shipping was very quick and the package was was shipped securely.
No problem ordering, I should have checked closer. If I knew these flags were made in China I wouldn't have ordered them
Easy ordering and quick delivery. Looks very sturdy and I am keeping track of how long it will last, as all flags are different in quality and pricing. This one looks durable!
Good experience with the company, many issues with the courrier. Delayed, then falsely claimed to have attempted delivery. Customer service refused to help due to type of USPS shipping chose by the company (only one option for customers). The shipping would keep me from ordering in the future due to the curiers lack of support and failing to deliver on time.
Thank you for your review Chris. We offer UPS, USPS, and Mail Innovations as our shipping options for our Best Rate Economy carriers. The order is shipped via the least expensive option. Your order was placed on 6/19/2023 and delivered on 6/24/2023. We do not show that your order was falsely delivered.
I ordered the Louisiana State Flags, they were delivered as promised, very nice flags. I have ordered these flags before and they last a long time.
Great, fast shipping, 50 or less is is a crock of $#*!
Thank you for your review Ronnie. We will send you a message regarding your review and your concerns.
Easy online experience, good quality American flag and a good value state flag.
Order arrived quickly, flags are vibrant beautiful colors, can't wait to see them on display
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review Marlene. We offer products made in American and imported. The made in America products have a symbol in the in the left hand corner of the image. Our customer service team is available at 877-732-2458.