On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was able to contact you on the computer. Why do I need to have 50 words. I said what I needed to say.
Easy to order.good timing on arrival was everything I expected
Very pleased. I like the telescoping pole. Makes it easier to put the flag on it.
We mark veterans' graves at our rural cemetery each year on Memorial Day, and we have one grave, John DuBarry, who was a "Soldier of France" prior to coming to America in the late 1800s. He needed a flag as well, so we turned to United States Flag Store for the proper cemetery flag to honor this man. USFS did not disappoint.
Love the website, very easy and quick order, good prices
Love the website, very easy and quick order, good prices
Got exactly what I ordered in just a few days and had no issues submitting tax-free paperwork for my employer for the order. Really excellent all around.
Ordered two flag pole kits, with with American Flag and another with the Texas Flag. Both kits arrived quickly and the quality was top notch. Would definitely recommend to others to shop here for Flag needs.
Perfect size for my planned Christmas gift to my daughter's boyfriend.
Fast delivery and a well made flag. I'm very happy with my purchase.
I ordered the flag I wanted--especially excited that these flags were made in the USA, immediately received a response to my order. Within a week, my flag arrived and it looks many times stronger than the flags we've had in the past. Not only is the flag sturdy, the price was more than right for the quality of the flag.
It was a simple process to place the order from start to finish. Shipping was quick and the quality of the poles and flags were excellent.
It was very easy to place my order and the order was delivered in good time. The reason I contacted you is because I need a credit for the Sales Tax Charge of $11.69. We are Tax Exempt; I have sent in our Tax Exemption Form at least three times now.
######%%%%%%%%%^^^^^^^^^^**********+++++++++++####%%%%
Very easy to order, several options to pay. Awesome detail on pins.
Service was great and we put the flags up and will see how they last
A-MAZ-ing! The beautiful flag shipped within hours of my ordering it. We didn't need it that fast, but thank you. Deb (obo Craig)
Alles top, sehr schnelle Lieferung. Ware wie erwartet. Gerne wieder.
Most of the flags were labeled, however I had to try to figure some of of the missing countries.
Easy to decide on item, easy to order, quick service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members