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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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It was easy to order the flags, but the fact that they came from a different store made it a little bit confusing
It was an overall good experience from start to finish.
Easy and quick! Website is user friendly and products have always met or exceeded my expectations.
Hard time finding some of these flags elsewhere. Great to find a place where my free speech can be expressed and supported.
Wish you had 36" super tough 12" x 18" stick flags
Easy to find what I want, packaged well and delivers on time - this is my 3rd order
It would have been nice to have had a "continued shopping" option before placing order
My order went smoothly and the flag I ordered arrived in wonderful shape and just as it was described, will order again.
Ordered w/ ease on their site and received my flags promptly and in their individual plastic bags
I liked the size and it was very fast delivery so it was a great experience
Excellent service and fast delivery and it's a beautiful flag!
Simple process to fill my order with the product i needed
It's a great company and the only place I get my flags.
Although I recieved my order. The tracking info left alot to be desired. Living in Hawaii, amd sharing a mailbox with others in the house, I make it a point to track my shipments. When I attempted to do so with thsi roder, I got "Delivery information will be given when known" and poof! All of a sudden my package arrived! Thank goodness, I checked the mail that day!
Stands up to high winds. Most other flags purchased are ripped and coming apart in 6 months. This flag lasted over a year!
Your flags are the best! I tell everybody about your flags and great service. Thank you
Delivered without issues. Now I need someone to install it.
The flags I ordered were delivered sooner than the estimated arrival date. They were decent quality. Sewn well and grommets secure. We added them to our collection as decor when hosting International Luncheons. I'll buy from the US Flag Store again.
The order process was easy and the flags arrived quickly.
The flags look great, too. Unfortunately, though, that the flags are a bit too loose on their sticks, so a few of them keep sliding down the stick. Also, a few of the gold finials are not on very tight and have fallen off.
I first saw your ad on television. I was in need of a new flag so I thought, why not give them a whirl. I visited the website and browsed awhile. I found what I was looking for and was surprised by the number of options and price ranges. I placed my order and received it in a very short time. I have already recommended you to several flag flying friends.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Thank you for your continued business Pam!