United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,550

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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South Carolina
1 review
0 helpful votes
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It was easy to order the flags, but the fact that they came from a different store made it a little bit confusing

Date of experience: September 17, 2023
Wisconsin
1 review
0 helpful votes
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It was an overall good experience from start to finish.

Date of experience: September 17, 2023
Indiana
1 review
0 helpful votes
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Easy and quick! Website is user friendly and products have always met or exceeded my expectations.

Date of experience: September 16, 2023
California
1 review
0 helpful votes
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Love this store.
September 18, 2023

Hard time finding some of these flags elsewhere. Great to find a place where my free speech can be expressed and supported.

Date of experience: September 16, 2023
Arizona
1 review
0 helpful votes
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Easy-peasy
September 18, 2023
Updated review

Wish you had 36" super tough 12" x 18" stick flags

Date of experience: September 16, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Pam!


Easy to find what I want, packaged well and delivers...
November 10, 2022
Previous review

Easy to find what I want, packaged well and delivers on time - this is my 3rd order

Date of experience: October 11, 2022
North Carolina
1 review
0 helpful votes
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It would have been nice to have had a "continued shopping" option before placing order

Date of experience: September 15, 2023
California
1 review
0 helpful votes
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Flag store review.
September 18, 2023

My order went smoothly and the flag I ordered arrived in wonderful shape and just as it was described, will order again.

Date of experience: September 15, 2023
Maryland
2 reviews
0 helpful votes
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Nice flags
September 18, 2023

Ordered w/ ease on their site and received my flags promptly and in their individual plastic bags

Date of experience: September 15, 2023
Illinois
1 review
0 helpful votes
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I got my flag
September 18, 2023

I liked the size and it was very fast delivery so it was a great experience

Date of experience: September 15, 2023
Illinois
1 review
0 helpful votes
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Thank
October 15, 2023

Speedy and flag were perfect for our Labor Day parade.

Date of experience: September 15, 2023
Texas
1 review
0 helpful votes
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Embroidered Flag
September 18, 2023

Excellent service and fast delivery and it's a beautiful flag!

Date of experience: September 15, 2023
New Jersey
1 review
0 helpful votes
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Replacing worn flag
September 18, 2023

Simple process to fill my order with the product i needed

Date of experience: September 15, 2023
Massachusetts
1 review
0 helpful votes
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Love United States Flag store!
September 15, 2023

It's a great company and the only place I get my flags.

Date of experience: September 15, 2023
Hawaii
1 review
0 helpful votes
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Got order
September 15, 2023

Although I recieved my order. The tracking info left alot to be desired. Living in Hawaii, amd sharing a mailbox with others in the house, I make it a point to track my shipments. When I attempted to do so with thsi roder, I got "Delivery information will be given when known" and poof! All of a sudden my package arrived! Thank goodness, I checked the mail that day!

Date of experience: September 14, 2023
Michigan
1 review
0 helpful votes
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Best flag ever!
September 15, 2023

Stands up to high winds. Most other flags purchased are ripped and coming apart in 6 months. This flag lasted over a year!

Date of experience: September 14, 2023
Ohio
1 review
0 helpful votes
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Best flag!
September 15, 2023

Your flags are the best! I tell everybody about your flags and great service. Thank you

Date of experience: September 14, 2023
New Mexico
2 reviews
0 helpful votes
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Larger flag pole
September 15, 2023

Delivered without issues. Now I need someone to install it.

Date of experience: September 14, 2023
Pennsylvania
2 reviews
0 helpful votes
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Good Value
September 15, 2023

The flags I ordered were delivered sooner than the estimated arrival date. They were decent quality. Sewn well and grommets secure. We added them to our collection as decor when hosting International Luncheons. I'll buy from the US Flag Store again.

Date of experience: September 14, 2023
Uganda
1 review
0 helpful votes
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Beautiful Flags
September 15, 2023

The order process was easy and the flags arrived quickly.
The flags look great, too. Unfortunately, though, that the flags are a bit too loose on their sticks, so a few of them keep sliding down the stick. Also, a few of the gold finials are not on very tight and have fallen off.

Date of experience: September 14, 2023
Colorado
1 review
0 helpful votes
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Impressed
September 15, 2023

I first saw your ad on television. I was in need of a new flag so I thought, why not give them a whirl. I visited the website and browsed awhile. I found what I was looking for and was surprised by the number of options and price ranges. I placed my order and received it in a very short time. I have already recommended you to several flag flying friends.

Date of experience: September 13, 2023