• Unify

Overview

Unify has a rating of 3 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Unify ranks 369th among Vitamins & Supplements sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    3
  • Quality
    6

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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How would you rate Unify?
Top Positive Review

“Lost 80 so far, 20 to go!”

R F.
7/22/23

Great flavor, I mix with 12 oz. Hawaiian Punch, have used for over a year. Highly recommend. It may not be for everyone, but it worked for me! I stayed on a modified Keto, did simple exercise routine 3X/week, saw results 1st week lost 5 lbs.

Top Critical Review

“Poor results &even worse customer service”

Robin M.
11/7/21

SCAM. Tried as directed, no results. Waste of money and time. Then denied a refund. Absolutely horrible. Live agent, kicked me out of chat 2 times with a wait 3 to 4 minutes and I'll come back then all that shows on the screen thank you. Jorge ended the chat, itzy just disappeared, then I got Jorge back who played the victim. So sad these are their tactics.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user robinm876
1 review
5 helpful votes
November 7th, 2021

SCAM. Tried as directed, no results. Waste of money and time. Then denied a refund. Absolutely horrible. Live agent, kicked me out of chat 2 times with a wait 3 to 4 minutes and I'll come back then all that shows on the screen thank you. Jorge ended the chat, itzy just disappeared, then I got Jorge back who played the victim. So sad these are their tactics.

Tip for consumers:
It's fake too good to be true

Products used:
Strawberry lemonade multi gi 5

Service
Value
Shipping
Returns
Quality
Thumbnail of user charliea95
Charlie A. – Unify Rep

Hello Robin. My name is Charlie, I am with Unify Health Labs. I would like to apologize on behalf of Unify Health Labs for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. All orders are backed by a 90 day money back guarantee. If you find that our formula is not for you, it can be returned for a full refund. I would like to escalate your review to our Customer Relations Team, so that an agent may provide you with personalized care and ensure you are refunded. Please email me at charlie@unifyhealthlabs.com. I look forward to hearing from you soon. Have a nice day.

Thumbnail of user rm684
1 review
1 helpful vote
August 29th, 2022
• Updated review

Can not believe or trust Randy Jackson. He lost his weight with gastric bypass surgery. His video is misleading.

Tip for consumers:
That this is a scam

Products used:
None. Junk. Threw it in the trash.

Service
Value
Shipping
Returns
Quality
Deceptive
July 23rd, 2022
• Previous review

Buy 1@ 50. Next pop up says buy 3 for 80. Never tell you they are billing you for 4,1 at 50 and 3 for 80. Container was 1/3 full. All 4 are 1/3 full. Rip off. Scam company. Will never trust Randy Jackson again.

Tip for consumers:
Avoid this company & product.

Products used:
Threw it in the trash.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rf483
2 reviews
1 helpful vote
July 22nd, 2023

Great flavor, I mix with 12 oz. Hawaiian Punch, have used for over a year. Highly recommend. It may not be for everyone, but it worked for me!
I stayed on a modified Keto, did simple exercise routine 3X/week, saw results 1st week lost 5 lbs.

Tip for consumers:
Great product! Was 240 lbs, lost 80, 20 to go.

Products used:
MULTI GI5

Service
Value
Shipping
Quality
Thumbnail of user dayleh7
1 review
0 helpful votes
March 22nd, 2021

I'm new to the product (not yet 2 weeks), so longer term benefits have not had time to accrue. However, I quickly noticed improved "regularity" (with no uncomfortable urgency), and the flavor of the drink is very pleasant and simple to prepare. A couple of issues: 1. It took me a phone call to the company to locate the hidden white plastic scoop that is buried and hidden at the bottom of the container since it matches and thus disappears in the white powder. I suggest that UHL change the color to bright and visible, clearly indicate the precise measurable volume it holds (approximately 1.5 tsp), and *clearly indicate on the label that there is a scoop inside the container*. 2. The powder may be "denser" than earlier versions, but it is still very light and way too easy to inhale the powder. Be careful.

Products used:
Powder

Thumbnail of user jeniet2
1 review
2 helpful votes
September 18th, 2022

I can really see the difference in the level of my cravings especially for carbs. I did not see any much weight loss but I felt my fat is thinner and my friends and family noticed it too. I will definitely going to order when my stocks is low. The good taste allowed me to drink more water too which I like to do for a long time to drink 3 Liters of water everyday. This product gave me this great opportunity. I also feel that my leaky gut and IBS is improving. I am a nurse of more than 30 yrs clinical experience and I can tell the improvement in my gut health and I definitely know how important it is. I have not prepared pics yet to prove the difference but I will soon send it. I have a niece who does not drink water much coz she hates the taste of plain water and I let her taste it and she said she liked the taste.

Products used:
Multi G5. Pls make sure the seal of this product is well sealed my product came and lots of powder were outside the container even though the plastic seal at the lid is intact ,it caused my shipment to the Philippines got denied.

Thumbnail of user cindyc1660
1 review
1 helpful vote
March 6th, 2023

Very unhappy with the product and their customer service. Attempting to send product back and it is not working out for me. They sent me a return label, but it is like no other return I have ever seen. I tried calling company and left messages to no avail. It's been 2 weeks no one has contacted me. So $83 down the drain.

Products used:
Unify Health

Service
Value
Shipping
Returns
Quality
Thumbnail of user charliea95
Charlie A. – Unify Rep

Hello Cindy. My name is Charlie, I am with Unify Health Labs. I would like to apologize on behalf of Unify Health Labs for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I would like to escalate your review to our Customer Relations Team so that an agent may provide you with personalized care and ensure you are fully refunded for this order. Please email me at Charlie@unifyhealthlabs.com. I look forward to hearing from you soon. Have a nice day.

Thumbnail of user anneg487
1 review
3 helpful votes
June 17th, 2022

First of all, that little invisible dust floating in the air after a scoop is taken, is inhaled and makes us cough. Not good for the lungs and sneeze uncontrollably. Even if we turn our head away or try to avoir the invisible dust. There is a spicy taste to the strawberry lemonade. I can't do spices at all. My mouth and throat burns.
On the second container and all we get is lots of gas. Still no weight loss or health benefits yet. Since taking this, my hubby has had 2 toes amputated due to being diabetic, so heath doesnt change either.
Lots of products in there i already use, thought for sure this was a good thing. What a disapointment. Should know better then to buy online.
I do not recommend. We have tried better products and will just look into continuing those instead. Youngivity was one that worked very well. But expensive and liquid form.
Sry, not impressed. And we are not junk food eaters either. But over weight and health doesn't get better with age.
Sounds convincing in the video. But disappointed that we were lied to by a known celebrity.

Tip for consumers:
Not worth it. Lots of gas and bloating. Not what you think its suppost to do

Products used:
Unify Strawberry lemonade MULTI-G1 5
Supports weight management, healthy digestion.

Thumbnail of user charliea95
Charlie A. – Unify Rep

Hello Anne. My name is Charlie, I am with Unify Health Labs. I deeply apologize for your experience. We are aware that a few customers are reporting some difficulty with the fine, light structure of this potent gut-health formula, and we don’t want that to interfere with your ability to get the most out of its powerful benefits. So, to help ensure this doesn’t affect you, here are some helpful tips we recommend: When you’re ready to use your Multi-GI 5, place your jar on a level surface and allow the formula to settle for at least a minute before opening. Always open your jar slowly and make sure the opening of the jar is pointed away from your face. We’ve found that these tips help reduce the amount of particles in the air. We always recommend that you continue to use the product for the full span of your 90-day Money Back Guarantee to see the absolute best results. Other customers in similar situations have seen success by increasing your daily water intake and avoiding processed foods. As well as adding raw vegetables to your diet such as asparagus, garlic, dandelion greens, chicory root, artichokes, and onions. These vegetables contain natural prebiotics, which can greatly improve the effectiveness of your supplements. While many of our customers enjoy our formula, we do understand it may not be for everyone. For this reason, we stand by our 90-day Money Back Guarantee. If you find that our formula is not for you, it may be returned for a full refund. If you have any other questions, please do not hesitate to reach out. My email is charlie@unifyhealthlabs.com. Have a nice day.

Thumbnail of user ekteag
1 review
2 helpful votes
October 14th, 2023

I am 55 yr. Female, always had stomach issues. Getting older, I am experiencing indigestion worse than ever...even when I don't eat! I wake up with an empty stomach, yet still feel awful. Doctors are no help. So I bought my first jar about 2 and a half years ago. I was hopeful. My first few weeks, it made my stomach aches subside, but introducing any new product to your body works at first. So, to save money, I bought 3 jars and used them. There is only 30 servings per jar, so I have consumed a lot of jars over 20 jars I used more than once per day sometimes. My last interaction with customer service, I ended up buying 6 jars (for a lot of money). Buy 3 get 3 free or something like that. Now, here I am after consuming this stuff for over 24 months I still have 4 jars I don't want and won't use. I don't like that the powder is so finely ground, it ascended into the air as I was using it. It gagged me and made me cough. Then, even after shaking vigorously for 2 minutes, it was still chunky and didn't blend well, so I had to use my blender. Not quick and easy. It is beyond tart when drinking it, almost burning my throat, so I would just slam it down. I am not using it any longer and trying to get rid of 4 jars. Customer service won't take them back. I have had several emails and chats with customer service over the last 2 years for different topics and none of them were good experiences.

Products used:
Multi GI-5

Thumbnail of user dawnb551
3 reviews
4 helpful votes
March 15th, 2023

I was billed the appropriate amount. I received my order timely, & a bonus of multi metabolic 5 pills! Randy Jackson did have gastric bypass surgery, but so did I & that surgery ALONE doesn't cause you to lose all your weight. You have to commit to exercise, & a healthy diet...bottom line! The reviewers having issues finding the scoop...really?!? Complaining about the powder being so fine it could be harmful to their lungs, because of the dust...lol Come on, get real, open the jar, fill the scoop up, put it in your water, & put the lid back on! I use a funnel & put it in a water bottle...then shake, shake, shake, & shake some more. (Only 8oz of water) It does take a bit to dissolve. You drink it once a day. The multi metabolic 5 pills are taken 1 pill 2x a day. I will update my review in a few weeks to say whether or not the regimen has improved my gut health, or if I've noticed any other benefits!

Tip for consumers:
Be skeptical of others statements on their reviews.

Products used:
Unifiy Multi-GI 5 & Multi Metabolic 5

Service
Value
Shipping
Quality
Thumbnail of user cindyb1041
1 review
1 helpful vote
May 5th, 2021

I have been using for a month and my stomach is better but not losing any weight.
I really like the taste

Thumbnail of user danas66
2 reviews
1 helpful vote
May 5th, 2021

Good product but does not dissolve well and has a touch too much monk fruit. Monk fruit is extremely sweet and needs to be used with restraint.

Tip for consumers:
If you like sweet, then you will enjoy this sweet strawberry lemonade.

Products used:
Unify Multi-GI 5

Thumbnail of user christyannec
1 review
1 helpful vote
May 7th, 2021

I expected faster results Did drop cravings. Doesn't mix well Powder makes me cough Good w/pepper tas

Tip for consumers:
I'm sure it has helped my cravings! My tummy doesn't seem so bloated. I've used it for about 1 month and will continue to use it for 2 more months. No drastic changes to my diet or exercise, and seems to help. Hold the bottle away from your face when you open it and hold your breath while scooping! The powder is Strong! Stir REALLY well. Kinda spendy, and shipping was slow. If you are serious about better health, I believe it will help.

Products used:
GI-5 Powder

Service
Value
Shipping
Quality
Thumbnail of user shellyw121
1 review
1 helpful vote
April 11th, 2021

Love this product it tastes good and it works I lost 20lbs already told my sister about it and she loves it! My first order I was scammed by the person on the phone they took over 1,000 out my account then I ordered again and it was great!

Tip for consumers:
Good to go

Products used:
Multi5g

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Charlie A.
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3.0
13 reviews
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