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UNice

Overview

UNice has a rating of 4.5 stars from 783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.

service
157
value
78
shipping
81
returns
65
quality
346
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23,443 reviews
+137
How would you rate UNice?
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Florida
2 reviews
0 helpful votes
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I love this company, Love the wigs. It shed a little but after working with it, it became fine overall

Date of experience: June 27, 2023
North Carolina
2 reviews
0 helpful votes
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I'm loving this unit
October 14, 2023

Easy to place orders with a lot of options and the hair soft no shedding no smells easy to style and wear

Date of experience: October 14, 2023
Michigan
1 review
0 helpful votes
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Love my ready to wear wig
October 6, 2023

Good quality wigs! I love my last wig. I need a ready to go wig. I am hoping that the wig that I order is as good of quality as the last one.

Date of experience: October 6, 2023
Kansas
1 review
0 helpful votes
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My order was accidentally cancelled
June 14, 2023

My order was accidentally cancelled requiring me to reorder. This resulted in me not getting my hair in time for my birthday.

Date of experience: May 15, 2023
Unice W. UNice Rep
over a year old

Hello Crystal E, sorry for the inconvenience.
According to the order number you left, it was 22,Oct,2017, it has already been shipped and delivered successfully. There are many reasons for the order being closed, such as payment time exceeding the deadline, fund security, duplicate orders, etc. If the goods are used for significant events when requiring reorder, we also provide express shipping for Americans who only need to pay $20, and can receive the hair within 1-2 days.
Please do not hesitate to contact our customer support team via the online chat service or our email: support@unice.com, which is always here to help.
Sincerely yours,
UNice team

Florida
1 review
0 helpful votes
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Perfect
July 12, 2023

Love it...So many different units to choose from. I have ordered 3 units so far and I plan on ordering more... Ladies don't sleep on Unice.

Date of experience: July 12, 2023
Texas
1 review
0 helpful votes
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First wig ever
June 23, 2023

Trying to regrow my hair so switching between braids and now a wig. Hopefully with all he YouTube videos I can put it on correctly.

Date of experience: June 23, 2023
Maryland
1 review
0 helpful votes
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Beautiful hair
June 26, 2023

No issues it was easy. This is. MY second time and they have really beautiful wigs. Very high quality products.

Date of experience: June 26, 2023
Bahamas
1 review
0 helpful votes
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I HAD A WONDERFUL EXPERIENCE WITH UNICE. THEIR CUSTOMER SERVICE IS A 1!
September 13, 2023
Updated review

Referred by a friend. I love my unit It was wonderfully constructed with hardly any additional work needed.

Date of experience: September 13, 2023

Ok so far referred by a friend
September 2, 2023
Previous review

Ok so far referred by a friend

Date of experience: September 2, 2023
New York
1 review
0 helpful votes
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Various Hair Color Options
May 15, 2023

Unice shipping delivery has improved significantly over the past year. My experience with Unice has overall been good. Highly recommend!

Date of experience: May 15, 2023
New York
1 review
0 helpful votes
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Great customer service
May 15, 2023

UNICE is great! I had to change my address as it was an old one and they quickly got back to me and changed it and shipped it out quick!

Date of experience: May 15, 2023
Texas
1 review
0 helpful votes
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I have purchased before and will continue due to quality and upfront commitment to the sale,ty Unice!

Date of experience: October 28, 2023
Tennessee
1 review
2 helpful votes
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Please stay away from this company, they are the worst, and don't like to refund money back! BE AWARE

Date of experience: March 31, 2023
District of Columbia
1 review
0 helpful votes
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My Wig
March 25, 2024

I purchased a wig on the second of March, it's March the 15th and I didn't receive my wig yet, im very disappointed

Date of experience: March 15, 2024
Unice W. UNice Rep
over a year old

Hello Glenda M, We apologize for the unpleasant shopping experience.
Your package was shipped on 3, Mar, but we returned by the local USPS on March 8 due to an insufficient address. A new package will be sent out after receiving the original package. Your new package will be re-sent on March 21.
Please do not hesitate to contact our customer support team via the online chat service or our email: support@unice.com, which is always here to help.
UNice sincerely hopes you will have nothing but joy and happiness in your life together.
Sincerely UNice team

Virginia
1 review
0 helpful votes
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Always on point
May 30, 2023
Updated review

I have purchased from other companies but Unice NEVER disappoints me. I have always received quality hair/wigs and with fast shipping.

Date of experience: May 30, 2023

Unice NEVER disappoints me
May 22, 2023
Previous review

Unice NEVER disappoints me. Quality hair and fast shipping

Date of experience: May 22, 2023
Georgia
1 review
0 helpful votes
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I've been shopping with UNICE for some time now, I'm never disappointed. I love how they continue to improve their product.

Date of experience: March 17, 2024
Illinois
1 review
0 helpful votes
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Nice wig
June 8, 2023

So far it soft and love the layers have not worn yet will give a view when I fix it

Date of experience: June 8, 2023
California
1 review
1 helpful vote
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Happy Customer
March 23, 2024

UNICEF has made it so simple for me to get up and go. My wigs are great quality and long lasting!

Date of experience: March 13, 2024
South Carolina
1 review
2 helpful votes
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So I purchased a lace from from unice and I HATE IT i request to return and was asked for pictures which i provided then i received a 2nd email stating I can return and then something about a 8 $ credit towards another purchase WTF will I do with that I will never shop with this cheap sight again never! I stated I only wanted my refund this hair is black and orange not BROWN / BLONDE who where's this crap its tacky very dark and cheap texture I'm sure I can't even dye such fake crap states HUMAN please nope and by reading reviews I see they wont issue a refund but I'll get my $$$ back by contacting my BANK trust I never made that purchase nope since they want play games so can I. And I will also be contacting the better business bureau informing them of this cheap $#*! company and how they are stealing $$$$ and not returning when they receive their products back- I'll do as many as possible to get them out of the USA yall stating you like this crap lord where are yall from plzzz so if its black then that may be ok but if its light color hair hell no never in my life have i seen such garbage! Crap is TRASH! Crap is orange and black not brown and blonde in noooooooooo way!

Date of experience: April 27, 2022
Texas
1 review
0 helpful votes
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Perfect wig
October 20, 2023

I love the color, texture and softness of this wig. I will buy another one for back up.

Date of experience: October 20, 2023
Texas
1 review
0 helpful votes
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Long Shipping Lovely Wig
May 22, 2023

It takes a long time to receive the wig in the mail. However, once received, it's very lovely!

Date of experience: May 22, 2023