UNice Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I love all the payment options. The hair arrived faster than it said it would.
Fast and easy with great discounts! Also I received the same gifts as the influencers get!
So far so good. I got my bundles they look great I will wash them and do an install and return with my thoughts and also how the hair took heat. They look really good up on arrival though a d no weird smell.
👍🏽 good so far fast shipping & easy order done quickly
I'm liking the discounts and easy access to the site. Seems like great quality hair and you pretty much get what you pay for.
The wig isn't what I thought it would be, the curl is much tighter than displayed online.
User friendly. Easy to order, the website is very user friendly. Easy to choose hair lengths, density, hair colors, and absolutely all styles of wigs are available to choose from. It's like being in a candy store!
I received my product but not in the packaging as advertised nor with the items that were shown on the website. This is the 2nd time the company has done this. I don't receive a box with any of the gift items. Just the same nails, that don't match my skin tone, and a wig cap.
Quick easy checkout. Wig is great. Just what I was looking for.
Very user friendly, not overwhelming to find the desired product, the delivery was as promised in a reasonable amount of time.
I love this wig! Was able to put on and go. Minimal shedding-I will definitely order it again.😍💣💣💣
Very easy process and endless options! The site was easy to navigate and all purchase options were detailed to make selection easy!
I will purchase again I ordered a Deep curl wig. Very very nice!
Customer service is excellent ‼‼‼ I misread the coupon description for a free closure piece I reached out to unice and they handled the problem immediately! Within 2 days I had my closure piece. Fast, friendly service. I love it here
More discounts are needed so people can buy more than one wig.
Easy to use the site and user friendly, and order was delivered in a timely manner.
I'm excited
My curly wig came first.
Waiting patiently for my straight wig to come.
From the site to having the wig in person.Wow its beautiful!
Fall makeover here i come! Lol
This is my second order of the same unit. The unit was delivered in a short time. I love the color of the box and the gifts inside.
Thank you!
From the business
UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members