• UKwritings

UKwritings

Overview

UKwritings has a rating of 4.65 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UKwritings most frequently mention support team, customer service, and high quality. UKwritings ranks 115th among Essay Writing sites.

  • Service
    41
  • Value
    12

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 94.4%
Positive
68
Neutral
0
Negative
4
See all photos

What reviewers want you to know

Positive highlights

  • The support team is responsive, and the writer was highly knowledgeable.

Critical highlights

No critical highlights yet

How would you rate UKwritings?
Top Positive Review

“This platform has exceeded all my expectations”

Warren S.
3/21/24

This platform has exceeded all my expectations. The intuitive interface, coupled with the swift and knowledgeable assistance, made my experience incredibly smooth. The team's dedication to providing high-quality service is evident, and their ability to handle inquiries with both speed and accuracy is commendable. A heartfelt thank you for making this process so seamless and effective.

Top Critical Review

“Excelent time for delivery, poor grade”

J O.
12/13/23

I got stuck with time constraints and multiple simultaneous handins, so enisted help. The delivery time was excelent, well within what I had requested. Only problem is the grade was only 38% which is poor. I did select lower tier mark aim as its be weird if this one hand in was super high and my other work middling but I did expect it to be a bit better than that.

Reviews (131)

Rating

Timeframe

Other

Reviews that mention popular keywords

support team (16)
Thumbnail of user dumitrub3
1 review
1 helpful vote
December 14th, 2021
Verified purchase

Unfortunately, there is no option to give no star! Absolutely awful service. I've paid for my assignment on 12/11 and was supposed to be finished in 2 weeks. Today it's the 15/12 and I am still being asked for extensions. Till now they've requested a minimum of 10 extensions. Avoid at all costs! They take your money and you don't receive your assignments. And when you try to speak to someone they ask for more time. Assignment ID *******444

Service
Quality
Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear DUMITRU B.,
Thank you for the feedback.

We regret you faced such an unpleasant situation.
From our side, we always try to meet the deadline. Sometimes, assignments require more research than we initially anticipated. We cannot find your account in the system so that we can check the situation.
Could you please share your order ID or contact us directly so that we can check your order status?

Looking forward to your reply.

Best Regards,
Bruce Nolan

Thumbnail of user meganr349
1 review
2 helpful votes
August 27th, 2021

I was completely messed about. I gave a deadline of 3days, fast forward 8 days later and I'm still being told "one more hour" "its just being checked by our team", I've been begging for whatever they have done for 5 days now and nothing. The writers are not English natives either despite claims on the website. Customer support gave no help either, I emailed them and no response. Biggest waste of money and time, I never write reviews but if I can help someone from making the same mistake I did

Tip for consumers:
DO NOT USE

Service
Value
Quality
Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear Megan R.,
Thank you for your review and for paying attention to the issue.

We are sorry to hear about your experience and we are ready to fix it. Unfortunately, we could not find your profile by this name. Would you be so kind to reach us?

We have a strong revision and Money Back Guarantee policy, you can reach us 24/7 and we will be glad to provide you with a solution. We believe that we will be able to review the situation in the best manner to cover the inconvenience you faced and find a mutual solution.

Best Regards,
Bruce Nolan

Thumbnail of user peterc1770
1 review
1 helpful vote
August 14th, 2022
Verified purchase

So I had a couple of projects that were extremely poor, no matter how much you try to find someone good, you won; t get more than a high school level on these projects. Very very poor writing. I have barely passed the assignments with 1 or max 2% higher that the accepted pass score. Then on my last project I submitted with them I have paid extra in order to be able to pick the highest rated writer hoping to avoid waiting with stress to see if I get a pass score. And although I have paid extra to choose my preferred writer(£157 all together - you will see why I have mentioned this later), they decided to reassign my project to a random writer that would have saved me about £30 from the beginning. But no message to explain why or to offer me a refund, they just played it quiet. I wasn; t happy with what happened and I asked for my money back as the project has; t started yet. I have spend 4.5 hours on chat with one person in the first day who never accepted the fact that I want my money back and all it did this whole time was to provide a local market negociacion with me on not giving me my money back. Then the second day I have spent another 2.5 hours in the attempt to get my money back that I did not receive a service for. I have finally managed to get a confirmation that I will get my money back. One week later my account only showed a refund of £128. So £29 back from what I paid initially. When contacted them they said, without offering to check if there was a mistake or not, blamed the bank immediately. Contacting my bank they have advised they only charged a foreign exchange transaction fee of 3% like all other banks so that means £4.71.
I let you all decide if you want to go through the same experience I did. Since then I registered to another service(no names will be given) where I pay for the same very poor level of paper £50 rather than £150 in average.

Tip for consumers:
extremely low level of writings
once you pay it will be a real nightmare to get your money back
even if you get your money back you won;t get them all

Service
Quality
Thumbnail of user johnp4656
1 review
2 helpful votes
December 17th, 2021

I wished I had read reviews on this site and trustpilot before (the negative ones, not the fake great ones). My essay came back 4 days later, with plenty of spelling mistakes, a local barber would have done a better job I reckon. Absolute scam of a service, never again, please do not waste your money.

Service
Quality
Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear John P.,
Thank you for sharing your experience with us.

We regret the provided service is below your expectations.
We do have a free 14-day period for revisions so that you can ask the writer to make amendments. Also, we have a strong Money-Back Guarantee according to which you can ask for a corresponding compensation in case you are not happy with the service. Thus, all our customers are protected by our policy.

We do not have an account on Trustpilot.
The account on Sitejabber is our official review page. All the reviews were left by real people.
Once again, we are sorry you feel this way. Please, share your order ID or contact us directly so that we can check the order.

Looking forward to your reply.

Best Regards,
Bruce Nolan

Thumbnail of user davido2000
1 review
0 helpful votes
July 8th, 2023
Verified purchase

Just avoid this company if you want a complete job on time and not botched.
Gave them a project work, was told would take a standard 14 days to complete, it was from the second day of giving them the job i knew i was in for a ride, after paying over £560 for both a preferred writer, professional editor and 6000 words. First thing that happened was preferred writer was changed and writers changed up to 10 times till the 10th day my assignment was due to be submitted. Eventually didnt get final work till it was too late and couldnt be submitted. I requested a refund for both the preferred writer that wasnt used, professional editing that couldnt be done due to a late submission by them and because i couldnt use the job they eventually produced as it was already too late to be submitted, i was told i would only be given a refund of $53 out of over $600, id be further reporting them as fraudulent and take them to a small claims court for not providing services paid for and i wouldnt back down till i get my 'fair' refund. MY ADVICE, AVOID THEM LIKE A PLAGUE, they would mess you about.
And this would be the second time they would be doing this to me after giving them the benefit of a doubt.

Products used:
Project work writing

Service
Value
Shipping
Quality
Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear David,

We appreciate your honest feedback.

We are so sorry that you had such an experience. From our side, we always try to meet the deadline. Sometimes, assignments require more research than we initially anticipated. Would you mind providing me also with your order/account details or contact us directly? I want to check the case thoroughly and provide you with a respective solution.

Best regards,
Bruce N.

Thumbnail of user belotik
1 review
1 helpful vote
August 27th, 2022

DONT BOTHER WITH THEM! Customer service is horrible and they won't admit their simple mistakes on the assignments

Tip for consumers:
Don’t bother

Products used:
Essay

Service
Quality
Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear Beloti,

Thank you for the feedback.
We want to express our sincerest apologies for the services not coinciding with your expectations. We will do everything possible to preclude such issues further.
We appreciate any kind of feedback and we always try to reach for the best, so the situation that happened with your order will not be forgotten.

We do have a free 14-day period for revisions so that you can ask the writer to make amendments. Also, we have a strong Money-Back Guarantee according to which you can ask for a corresponding compensation in case you are not happy with the service. Thus, all our customers are protected by our policy.

We will be grateful if you reach our service so we could provide you with a solution to your case.

With best regards,
Bruce N.

Thumbnail of user salinak5
1 review
2 helpful votes
March 24th, 2022
Verified purchase

I never have written any reviews in my life however I've never been treated so badly by a buisness I had to actually sit down and write one. Firstly this buisness is a scam, you will not get your work. They say it's UK writings however it is all foreign employees and the writers can't speak proper english. I had ordered an assignment after being misled by the positive reviews (which they had created themselves to lure people in). After paying for the assignment and paying extra for it to be done sooner the writer had delayed the assignment for 5 days. After this I was promised it would be done however the writer suddenly could not complete it anymore due to medical conditions so a new writer had been allocated. My dissertation was due so I was very stressed but was promised it would be done in 2 days…it was not. I was contacting customer service who had said this writer had also quit and could not carry on and therefore a new writer was assigned. I started to realise at this point I was getting scammed. I demanded my money back and they would not give it. I was spoken to very rudely by the writers who had said to me "I cannot keep replying to you as I have to do your work"… guess what… the work was never done. After convincing them for a refund they had only offered 70%… AFTER I HAD RECEIVED NO WORK AND JUST STRESS. Do not make the same mistake I had made and please do not order from this company.

Tip for consumers:
DO NOT USE THEY WILL SCAM YOU AND MAKE YOU FAIL

Products used:
Nothing

Service
Quality
Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear Salina,

Thank you for sharing your experience.

And I regret to know it was like that. Would you mind to provide me also with your order/account details? I want to check the case thoroughly and provide you with a respective solution.

Best regards,
Bruce Nolan

Thumbnail of user chackoj
1 review
2 helpful votes
July 13th, 2021

I ordered 1100 words*******724)for 6 hours but when I received there were only 514 words. I submitted it for revision. The staff told me that that will be delivered before 12 am. I haven't received my work. Then again I made a call at 12.30. The writer took an extension without asking my permission to 6 am. The customer care person promised me they will be delivering. But still the story continuous. Again I made the call at 7 am again the writer took an extension for another 4 hours. This is totally unacceptable. Spending money for urgency but not receiving in 24 hrs. This was my experience with UK writings.No quality writing

Tip for consumers:
don't select them

Service
Value
Quality
Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear Chacko J.,
Thank you for the feedback.
We are sorry you faced such an unpleasant situation.
From our side, we do guarantee corresponding compensation in case of any issues.
Also, we are always ready to negotiate the resolution with our customers to reach a mutual agreement according to our strong Money Back Guarantee.
Please, contact us back so we could review your case.
Looking forward to hearing from you.
Best Regards,
Bruce Nolan

Thumbnail of user katya13
6 reviews
8 helpful votes
April 17th, 2019

This company does not get you the grades you pay them to get you. They lie to and cheat their customers. You pay a lot of money for nothing. It is a waste of time and money. The company also does not take ownership of their wrong doings such as lying to their customers. I have a screenshots of conversations I have had with them. Please have a look and do not get involved with them. They literally steal your money.

Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear Katy,

We are sorry to know you felt under impression like that about UKWritings. Would you mind to contact us and provide with the screenshots and order/orders ID? We will check everything and surely find a solution for you.

Best regards,
Bruce Nolan

Thumbnail of user jennab34
1 review
15 helpful votes
October 5th, 2017

I had a horrible experience. Asked for a dissertation at Masters level. Went through two different writers, both of whom were clearly not native English speakers. Grammar and sentence structure was horrific. The paper did not read correctly, did not accomplish what I asked for, and then I was only given a 50% refund when only a quarter of the paper was complete. Do yourself a HUGE favour and DO NOT BOTHER, write your own or find another company.

Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear Client,

Thank you for the feedback. We are sorry to hear you faced these inconveniences. Would you mind to provide us with your order ID so we could check it and contact you in regards?

Thumbnail of user aminaa14
1 review
6 helpful votes
February 19th, 2019
Verified purchase

Whatever work they do its all wrong they are just thiefs that dont care about the courseworks that they do, for example I ordered operational management and evidence based manegement answers and when I got the results I thought they were all correct and it looked like the answers do really make sense but my lecturer then told me that they are all absolutely wrong.

Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear Amina,

We guarantee the quality of the products we provide and would like to know more about the situation you faced. Please, contact us to discuss everything and find common solution.

Waiting for your response,
Bruce Nolan

Thumbnail of user doktorat
3 reviews
15 helpful votes
March 14th, 2020

They have couple of other pages- even the responding guy is the same guy- and when i told him that i have spoken with him 20 mins ago- he acted as if he had no idea. -- same style live chat- same name- same introduction chat. Also they keep your ip number. So be careful.

Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear DOKTORA T.,
Thank you for your feedback!
Could you, please, clarify have you used our service already?
We have only one platform and our Support Team works for you 24/7.
There are a lot of other services on the market that can be similar to ours and we are not able to control such cases.
Would you be so kind to specify what the issue exactly is?
Looking forward to hearing from you.
Best regards,
Bruce Nolan

Thumbnail of user stk3
1 review
2 helpful votes
September 20th, 2019

One assignment got 0% because the writer wrote a total different topic than requested and the other assignment got twice 20%. They never refunded anything. They only force you to accept compensations like 10% discounts for future orders etc.
Please stay away from this service

Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear Customer,

Thank you for the feedback. We never let down our customers in such situations and would appreciate if you can contact us and provide more details. I am sure we will find out what happened and resolve it in the best manner.

Best regards,
Bruce Nolan

Thumbnail of user mb190
1 review
15 helpful votes
December 16th, 2016

Do not expect to get anything that they promise.

Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear Client,

Thank you for the feedback. Would you mind to contact us and describe the situation you faced? We work 24/7 and will be more than glad to help you with your inquiry anytime.

Thumbnail of user mc709
1 review
10 helpful votes
March 21st, 2018

If you're doing your research before spending money on a paper writing service, you'll notice this site either has five star or one star reviews. The five stars are their (UKWritings) fake reviews, and the one stars are everyone else who have paid for GARBAGE work. Please, do yourself a favor and DON'T waste your money here.

Thumbnail of user brucen53
Bruce N. – UKwritings Rep

Dear Client,

We are sorry to hear you felt under this impression about our service. Please, contact us via email/by phone/in Live Chat and we would be more than glad to discuss the crux of the situation anytime.

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Company Representative

Thumbnail of user mairef1
Marie F.
Typically responds within 5 days

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