I was asked to upload the same things twice. When i asked them to delete one of the assignments they said my profile and the assignments cannot be deleted. They do not answer your question, they keep on copy and paste the same messages. And if they do not want, they do not answer. And they even end chat without giving information.
That's why i am not interested in buying anything from them. So before doing any payment- ask them something that cannot be answered via copy and paste. That is how you will understand that they CANNOT understand! English. So you cannot expect them to speak in english.
Also do not respond my query via saying please provide order number and we will get back to you soon. Everything is clear in the photos too.
Dear DOKTORA T.,
Thank you for your feedback!
Could you, please, clarify have you used our service already?
We have only one platform and our Support Team works for you 24/7.
There are a lot of other services on the market that can be similar to ours and we are not able to control such cases.
Would you be so kind to specify what the issue exactly is?
Looking forward to hearing from you.
Best regards,
Bruce Nolan