There is definitely a deep connection between this firm and the fraudulent review site
https://www.trustpilot.com/review/www.ukwritings.com which promotes a few UK-based firms while spreading false and defamatory information about other firms. There are no contact information on the website that works, and the writers promoted on this site are all fake people (while the
ukwritings.com website itself has no personnel listed for some reason).
While the shift manager denied allegations about the firm's involvement in this, if you click the order button on the website, you get taken directly to the ukwritings firm website, thereby proving how fraudulent these practices are and how untrustworthy the review system is in the UK in general.