The order states shipped on 4th May and next day delivery paid for at an additional cost of £8-goods still not yet received. Extremely disappointed.
Grandson rugby shirt arrived in time for his birthday a very happy wee boy pleased with top was worried it wasnt going to arrive all is well now xx
Impressed order was easy enough to make and quick delivery. Will def use again in future without hesitation!
The tracker didn't work for 2 days but otherwise excellent. Very happy and would have no problem recommending
Ordered a t-shirt for birthday gift.
Great quality material and arrived on time. Had it personalised, looks awesome.
They sent the wrong size and refuse to acknowledge that, insulting me rather than helping. Horrible.
I ordered Neymar JR printing for my Barca kit and the quality was brillant and only took a week to come.
Strongly recommend this website
Order wasn't 100% fulfilled, asked for a refund of unsent item, only received part refund, then ignored all emails about this issue. WWOULD NOT RECOMMEND
No goods no refund rceived. Stay away from this "company" or you will loose your money and your time in email.
I ordered 2 personalised T shirts for a 10K race, great website, great product and great service. What`s not to like...!?
Hi everyone, I ordered 7 items a couple of weeks ago (four polo shirts, two caps and a key ring). The last three of those items were unavailable and they had to backorder them from their supplier(s). I received 4/7 items in about 5 working days and finally we agreed to exchange the rest of the backorders (3 items) because they appeared to be out of stock permanently. To me this is reasonable because it is the end of the 2012/13 football season in Europe.
I submitted a ticket after I saw under my order status label 'pending'. I received an immediate reply by Biju Peter explaining the situation with the backorders. Now this guy was good. He kept me informed all the way through the process of my order. Every time I had a question, I e-mailed him and he replied within 1-2 hours tops.
Conclusively I am going to give them four stars and not five for two reasons:
1. I had to e-mail them the first place to find what's going on with my order.
2. They should update their stock more regularly. I understand it's quite hard to update lets say 2,000 items x 5 sizes = 10,000 at least with loads of orders to deal simultaneously. But still this is not a customer's trouble. Maybe they should increase their manpower.
My advise from my experience with them: yes you can shop from uksoccershop safely BUT before doing so, check stock availability (and I don't mean through their website). Get in touch with customer services and make sure the items in your cart do exist in the requested sizes.
Some people in their reviews look really upset and I understand the reasons. I am not saying they are crazy or that they are lying. Don't get me wrong. I am just telling you my experience, that's all.
Item unavailable elsewhere. EI spent hours searching the Internet before I happened on the UKSoccershop site
Ordered a top from Amazon and it was mailed same day and was in my hands within 48hrs. Amazing speed!
Well pleased with goods but disappointed in the length it took to be delivered which means it was too late for my Grandson for Xmas in Canada
Brilliant product cheaper than the official LFC store. Zip up top looks classy, the deep red colour gives the top a fantastic look.
ITS A CON DO NOT ORDER - CON CON CON THIS GUY SIMON WHO RUNS THIS ACTUALLY BRAGS ON BEBO HOW HE RIPS PEOPLE OFF! BEWARE-PART WITH YOUR CASH -YOU WILL NEVER GET YOUR GOODS
Overview
UK Soccer Shop has a rating of 2.9 stars from 970 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UK Soccer Shop most frequently mention customer service, day delivery and phone number. UK Soccer Shop ranks 2nd among Jersey sites.
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- Hamilton, NY
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members