I can't believe this bank 12 WEEKS they have locked it forMy account has been locked coming onto 12 weeks now and the amount of times I've been told it's been escalated. They unlocked it 8 weeks ago for an hour to lock it again and say this 'internal team' is reviewing it crap. Never use this bank. I've sent all my id through I've done everything asked they send a message on Thursday saying it was unlocked just for it to be locked like it was never unlocked. Like some sick joke I've asked for hardship payment and emergency funds no response emails ignored they have caused me to become homeless and I've told them about my mental health the issues they are causing and yet they don't care if I am depressed etc… they have made me had terrible thought I've struggled long enough and they still won't GIVE ME MY MONEY!
Pros: Good interest rates in comparison to market offerings on interest bearing accounts, term deposits.
Easy to navigate website
Easy to open accounts
Wait time when calling isnt too bad
Cons:
* No stores/branches
* The app is pretty outdated in comparison to other institutions
* You will have to take your ID to an Australia Post to be witnessed
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members