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About Me

Stay at home mother of 2 with a passion for customer voice of opinion.

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Professional Makeup artist for 10 years Amateur Photographer Accountant Passion: Value for money & good old fashioned customer service


Beauty, exercise, DIY, saving money

3 Reviews by Charlie


Pros: Good interest rates in comparison to market offerings on interest bearing accounts, term deposits.
Easy to navigate website
Easy to open accounts
Wait time when calling isnt too bad

* No stores/branches
* The app is pretty outdated in comparison to other institutions
* You will have to take your ID to an Australia Post to be witnessed


Great easy to order from website.
It makes it alot easier if you know what you need to buy or if you have tested the product before.
They do have online reviews of products according to skin types etc but like everything it depends on how that product is specifically for you. Great return policy just annoying in general as you want to use it straight away and not have to wait further.
In store is AMAZZZIIIINNNGGG, staff are helpful and knowledgable. Saturdays is super busy so you have to wait for some help if you need it relaring to product choice. They have an assortment of price ranges be sure to mention a price bracket so they can give best product in your budget. They give samples too so just ask.


I have 2 seperate areas to review.
1. Being the daily banking needs within branch - the staff are great BUT they do seem to need another member to assist during busy periods. Staff are informative and knowledgable.
2. Home Loan Application - If you have a home loan with NAB this just makes your general banking life alot simpler. The manager that was there was amazing we hadnt met anyone like him before and unfortunatley he left which is a big loss to the business as he was fantastic (i think his name was Ben), however we couldnt believe our luck as we were going to refinance that the lady now doing the home loans Carly is just as good if not better.
The app is ok - sometimes a bit glitchy but overall does the job.
Website - currrent update is much better previously it was very hard to find anything. Alot simpler now.

Charlie Has Earned 5 Votes

Charlie M.'s review of UBank earned 2 Very Helpful votes

Charlie M.'s review of NAB Personal Banking earned 2 Very Helpful votes

Charlie M.'s review of Mecca Max earned a Very Helpful vote

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