website thubmnail of TSN
tsn.ca
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Canada
1 review
0 helpful votes
Follow Debbie D.
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Read the small print!
February 20, 2025

Read the small print! This company uses false advertising to get new subscribers. They take your money and refuse to give you a refund when they don't cover the game that you saw advertised on on their site. Just another multi million dollar corporation too cheap to give back a $22.00 refund. Buyer be ware!

Date of experience: February 20, 2025
Canada
1 review
0 helpful votes
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Bait and switch rip offs
February 12, 2025

About 6 days ago their site advertised the 4 nation hockey tournament so I bought a subscription. When I tried to watch it today, it's no longer there, called them and was told too bad, not their fault. No refund. Crooks

Date of experience: February 12, 2025
Canada
1 review
0 helpful votes
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Lack of Customer Service
December 17, 2024

I was automatically renewed and I contacted them. They did not reverse the charge. Never had this happen before. I contacted them on the day of the autorenew.

Date of experience: December 17, 2024
Canada
1 review
0 helpful votes
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I've had interference three times in two months and support is useless. They wouldn't even extend my subscription for at least another week. That's how cheap they are. There should be laws against companies like this who couldn't care less about customer satisfaction. All the greedy pigs want is your money

Date of experience: August 31, 2024
Canada
1 review
0 helpful votes
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If there were ever 2 guys that never shut up and just wanna hear themselves talk, it is these ego maniacs.Full of garbage info. Just call the damn game. I try and catch another feed ( usually USA,) every chance I get. Ps...I'm not alone on this viewpoint!

Date of experience: January 9, 2024
Canada
1 review
2 helpful votes
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I have written in before regarding this commentator. Sofie's speech is jerky, broken, and she talks way too much! She was not a huge star to begin with, didn't make much prize money and retired a while ago. Her voice is dull, and mundane, Please consider Sofie for other commentating jobs but not women's tennis thank you

Date of experience: April 28, 2024
Japan
1 review
1 helpful vote
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I purchased the subscription when I saw NHL live, I didn't realize they didn't have the rights to stream the playoffs. When I contacted them 10 minutes after they absolutely refused to give me a refund. Saying "we have strict policies to work within, it is in the terms and conditions you agreed to when subscribing" I feel bad for the employees that have to deal with pissed off customers. I will never be using TSN and most certainly will be telling everyone in my path how pathetic this company's structure is. I will also be spacing myself from any sister companies as I've noticed a very similar experience.

Date of experience: April 28, 2024
Canada
1 review
0 helpful votes
Follow N M.
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Difficult to Cancel
April 19, 2024

I purchased a subscription to TSN to watch one sports event. I found their interface difficult to navigate. Cancelling at the end of the month was a nightmare. Why not just have a cancel button? Lastly, send an email before renewal.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Tsn blows
April 6, 2024

I subscribe to 5 channels of this crap station and still they ask $8.99 to stream. What a money grubbing hole in the ground of a sports network is this. Watch SPORTSNET it light years more superior. I would've put zero but that wasn't an option.

Date of experience: April 6, 2024
Canada
1 review
1 helpful vote
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Do not subscribe
January 17, 2024

TSN has a terrible online service and worse than that, when you realize it and ask for your money back they will not refund it. A company that will not refund money for the unused portion of a subscription knows their product is no good. You have been warned by someone who got burned.

Date of experience: January 17, 2024
Canada
1 review
2 helpful votes
Follow Stewart F.
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$21 for a month. I bought only to watch March Madness. Site wouldn't play the sweet sixteen games. Get an error message that my internet isn't working. Of course every other device in my household had no internet issues. Not only that but TSN's direct competitor, SportsNet, was working without issue. I reach out to their help chat and ask for a partial refund because their service isn't working. Obviously they say no. Absolute dog sh*t service and company. Not surprised what so ever that they're related to ESPN. Bunch of jokers running that company. Embarrassing.

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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TSN sucks
February 27, 2024

4 out of 5 stations blacked out the other NBA Dallas against Cleveland. I don't care if it's licensing rights or whatever excuse you use. I'm paying good money for nothing!

Date of experience: February 27, 2024
Canada
1 review
0 helpful votes
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I wanted to watch boxing on TSN 4.1 match in 45 mins rest was ads. Terrible just turned me off to TSN totally. Would not have given 1 star but made me rate them.

Date of experience: July 27, 2024
Canada
1 review
1 helpful vote
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Absolute garbage! Ads before going into every game. Videos shut down in the app and stop working, not available on Roku despite being advertised as it does. The fire tv app is hard to navigate. Doesn't look like a big selection of games.

Date of experience: December 1, 2022
Canada
1 review
2 helpful votes
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Boring and unprofessional
November 5, 2021

Sportscasters sound like they are automated zombies spewing brain-dead narratives.
Programming is third-rate at best.
If people could comment on video or written articles - people with actual knowledge of sports would shred the comments and narrative that insults a person's intelligence.

Date of experience: November 5, 2021
Canada
1 review
0 helpful votes
Follow Roger W.
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Does he get paid by the word? I'm sorry, but I cannot take it anymore. His high pitched God awful voice droning on about what we have already seen has gotten to the point that I now turn off any games in which he is the colour commentator. I am not new to hockey broadcasts, having grown up tuning into Hockey Night In Canada partway through the first period, and listening to real broadcasting by Foster Hewitt. If you insist on having a "colour commentator" at least get someone with a studio accent.

Date of experience: May 30, 2022
Canada
1 review
2 helpful votes
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Horrible App
December 9, 2022

App turns off automatically about 20 times per game stating Network outage but no other app does that…. Commercial comes up when you return back. I believe it's done purposely to show commercials. Miss out quite a bit during each game. Absolutely horrible and will not continue after the World Cup

Date of experience: December 9, 2022
Canada
1 review
2 helpful votes
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I too paid a months subscription to watch the World Cup but I have never been able to sign in. The fraud seems to be widespread and although this doesn't make me feel any better about being ripped off I now know that it is not something I am doing wrong. Did anyone ever get their money back?

Date of experience: November 24, 2022
Canada
1 review
3 helpful votes
Follow No W.
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Horrible quality, video buffers at the lowest setting and always at the point where there is a goal or for the last 15 minutes of the world cup games. What was wrong with watching tv on TV! Streaming should be abolished; it doesn't work anyway. All this internet usage can't be good for global warming, put your hand on the modem, it's giving off so much heat and we get nothing in return but frustration and a spinning red circle.

Date of experience: November 30, 2022
Canada
1 review
1 helpful vote
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Everytime i try to watch something it says that my internet is unstable! I have to call in and trouble shoot EVERYTIME. This last time they told me it just won't work because xbox is not supported, I need a smart TV. TSN has decided that if you can't afford the lasted technology I am not worthy to watch sports. I am too poor to travel or do concerts, I just want to watch CFL for a little enjoyment but TSN has announced that if I don't come up with money to buy a smart device then I am too poor to enjoy even this for recreation! Clearly they are the spawn of a oppressive Trudeau government, stomping on those at the bottom!

Date of experience: June 29, 2024

Overview

TSN has a rating of 1.2 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TSN most frequently mention world cup, customer service and many times. TSN ranks 232nd among Sports News sites.

service
86
value
86
shipping
33
returns
50
quality
82