website thubmnail of TSN
tsn.ca
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Canada
3 reviews
2 helpful votes
Follow Bo D.
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Toronto Sports Network
February 26, 2021

Unbelievable bias and gushing over TO teams. Leafs win and it's ten min of parade planning. They lose and it's never because the other team was better. Specials about what Toronto players do on their day off? How many times do we need to see Raptors coach standing with his arms out? Or Leafs players chewing their mouth piece while we wonder who they are playing because the camera is only on the Toronto players. It's blatant and it's disgusting to put up with. People are running out for a reason!

Date of experience: February 26, 2021
Canada
1 review
2 helpful votes
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Actually Garbage.
November 17, 2022

Site barely works on any device, layout is extremely confusing, I just want to watch the leafs live but its like trying to decipher the DaVinci code navigating this garbage website. Click on a video, 30 second ad, then the actual video doesn't even load. Please, save your money and look elsewhere if you want to watch any sports live.

Date of experience: November 17, 2022
Canada
1 review
1 helpful vote
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App is terrible
March 14, 2022

I thought it would be the same as Sportsnet... not, it's useless.
You can't download the app to your TV.
When casting, it constantly stops and has to be reloaded. Often won't load at all.
All of this and 30% more. I guess I should have expected so little from a Bell company.

Date of experience: March 14, 2022
Canada
1 review
7 helpful votes
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Terrible terrible
June 13, 2021

Terrible straming. Signal broken every few minutes while watching Euro 2021. Even worse during the match Nethland vs Ukraine that I can't even connect and get those few minutes. No help can be found on their website and nobody to help

Date of experience: June 13, 2021
Canada
1 review
0 helpful votes
Follow Nothanks g.
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Being in Canada we need to watch games back on demand due to time differences in Qatar.
There is 3 MAJOR flaws on the TSN app.

1. I have to scroll past the highlight videos of each match that has been played just to get to videos of full matches. Who wants to watch a game they already know the score for?

2. Matches are not even labelled for the videos on demand. Every single video is just the FIFA world cup logo, no name, game time, team etc. Nothing. So I have to go through to find what match Im looking for.

3. Lastly, matches should be readily available to stream within an hour of them finishing. Sometimes matches are not available for hours, or even longer!

A useless service that I only subscribed for so that I can watch the world cup. So happy I can cancel this junk within a month. Never again.

Date of experience: November 28, 2022
Canada
1 review
3 helpful votes
Follow Graham R.
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Horrible layout. Chock full of useless articles, just a total waste of time and money.
Price point is inflated, and customer service ( BELL SHOCKER) is a horrid mess. Full of clueless staff that seals the deal, on the worst streaming app I have used!

Stay away!

Date of experience: January 5, 2023
Canada
1 review
1 helpful vote
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Whitecaps
May 31, 2023

Just finished watching the whitecaps game tonight and they won 6 2 but after the game they didn't show highlights until over 10 minutes after a commercial pretty sad toronto has no love for Vancouver if it was tfc it would be instant highlights

Date of experience: May 31, 2023
Canada
1 review
2 helpful votes
Follow Ingrid G.
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Only choice to watch the World Cup without having cable is to download TSN. Picture quality is abhorrent, and stream cuts out very frequently. After each cut out, I have to reset, and watch a series of commercials before getting back to the game. Lots missed! Extremely frustrated with this (lack of!) service!

Date of experience: December 6, 2022
Canada
1 review
2 helpful votes
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Lying scamming company
November 21, 2021

Do not waste your money on TSN direct. I was lied to about the content they offer. Was led to believe they had NHL and MLB action. When I could not find any such content, I decided to cancel my subscription and get a refund. Only to find out they don't do refunds. After haggling for almost a month with the terrible customer service team, they said they would look into my refund. That was almost a month ago, and they still have not responded to any of my follow up emails about the refund. By far the worst experience I have ever had, don't waste your money on this garbage

Date of experience: November 21, 2021
Canada
1 review
1 helpful vote
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Poor Service
December 27, 2021

Watching the Russia/Sui game on Monday Dec, 27/21 after two periods of hockey the screen goes blank. Than say it's restricted in my area. What gives TSN.ca only reason I sign up for your service was to watch the world juniors. TollFree number is off the hook and your contact us page is garbage.

Date of experience: December 27, 2021
Canada
1 review
2 helpful votes
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TSN Sucks
June 24, 2023

TSN is the worst possible broadcaster in Canada. With reviews of 1.13 out of 5, I'm not the only one who believes that. I can't record a CFL game so I can watch it later when I'm done work. Fast forward and Skip are both disabled! Canadians really need another choice for sports.

Date of experience: June 24, 2023
Canada
1 review
1 helpful vote
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Ads
November 21, 2022

Despite paying $19/Month, there are atleast 40 of 30 secs ads that you cant skip during a football match of 1 hr long. The game gets interrupted by all these ads every 2 mins of watching. Customer service is horrible. Unsubscribing!

Date of experience: November 21, 2022
Canada
1 review
5 helpful votes
Follow John G.
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Two things--hugely important ones--make TSN's video on demand fairly useless. First, it takes a day for them to get a game online. If a game like Sweden vs. Czechia in the World Juniors happens at 11:00 a.m. my time, I can't see it until the following morning. Perhaps even worse, is the video quality is 540p--so bad that you have to guess where the puck is when watching a game. Maybe if this was 2001, I'd be content, but it's not and this is terrible service.

Date of experience: January 5, 2023
Canada
1 review
0 helpful votes
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Terrible streaming
December 9, 2022

Got TSN just for the World Cup coverage. Quality is awful and the streaming stops several times during games, even on the phone app. Then when you restart it you have watch an ad, missing more of the game! I'll be canceling for sure

Date of experience: December 9, 2022
Canada
1 review
6 helpful votes
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TSN Scam
January 28, 2021

TSN is nothing scam, I paid for 6 month subscription to watch my home team (mapleleaf hockey) so far I could watch one game out of the 5 play talking to costumer service after waiting hours on line, they said it is on their fine line of the policy including there is no cancellation or refund money. Talking to the boss was another wast of time and bully.
Thanks
Matt

Date of experience: January 28, 2021
Canada
1 review
0 helpful votes
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Soccer drums
April 16, 2022

I like watching a soccer game but I hate the constant drum beating as it does nothing for the entertainment of the game. Anyone I have spoken to has the same feeling. Wathing with muted sound you don't get the input from commentators. I try for a few minutes then turn it off. What can you do?

Date of experience: April 16, 2022
Canada
1 review
0 helpful votes
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Everything Bell sucks
December 18, 2022

I subscribed to tsn live to watch the Habs 2023 season, every single game thus far has had "technical issues", resulting in missing a good amount of each and every game... While the monthly fee is pretty nominal in my opinion, to continue to pay it would be to support Bell Canada, which I will not do...

Date of experience: December 18, 2022
Canada
1 review
0 helpful votes
Follow David G.
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Wow, this is inept
August 30, 2022

You just want to select a feed and watch it. But it doesn't play. You refresh and a different feed shows up. You try again, and it still won't play. In the end, through a bizarre sequence of random incantations, you get your feed. Everything is good, until next time.

This app is utterly incompetent

Date of experience: August 30, 2022
Canada
1 review
3 helpful votes
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TSN Live Streaming is a misnomer!
December 27, 2022

I installed the app and subscribed to their service so that we could watch the WJC 2023; the first game that we tried to watch was unwatchable! The feed froze repeatedly, or the screen simply went black. When trying to restart we often got error messages about the service not currently available (error 44) or unable to contact server. And then, of course, TSN's no-refund policy gives the consumer no recourse other than to never deal with them again. So disappointed.

Date of experience: December 27, 2022
Canada
1 review
0 helpful votes
Follow William M.
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Why do the Ottawa Senators play by play announcers think their stats and stories are the entertainment? Find an announcer who can follow and call the game while it is on live. I often turn the sound off so I can follow the game.

Date of experience: May 5, 2021

Overview

TSN has a rating of 1.2 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TSN most frequently mention world cup, customer service and many times. TSN ranks 232nd among Sports News sites.

service
86
value
86
shipping
33
returns
50
quality
82