Truthfinder.com Reviews Summary
Truthfinder.com has a rating of 2.1 stars from 671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.
I have been a Truthfinder customer for about 5 years. I got started using the Truthfinder service to locate classmates for upcoming high school class reunions. It proved to be so valuable locating classmates from 50 years ago! I was able to make so many of them aware of our upcoming events and have been able to keep in touch with them ever since. Truthfinder has also proven to be very valuable to me in my business. When questions have risen the support staff has been courteous and helpful. Thank you so very much for the outstanding service you provide!
Links to social media won't work, other errors, pages not found... All you see is an address history, often incorrect. No criminal though I know it exists.
Addresses and known associates incorrect when searching for myself.
Don't waste your time or money.
Hello Kay,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers.
Thank you
Truth finder was extremely easy to use and accurate. I will continue to use and recommend to all. Yay
Hello Shelby,
Thank you for taking the time to deliver us feedback. We are delighted to see that you had such and excellent time with our easy and accurate product, and we look forward to assisting you again in the future!
Thank you,
TruthFinder Support
Your service rep was extremely professional, courteous and responsive to my questions. Its nice to see this in a company..
Hello Gerard,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with us, as well as with our service reps! We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
Paul was extremely helpful. I suggest that Truthfinder.com would benefit from having a newsletter or blog. This would be an excellent way to keep people informed of your services. Paul was a great help to me.
Hello Susan,
Thank you for taking the time to give us feedback. We are delighted to see that you enjoyed your experience with us, and we will be sure to pass along your kind words to Paul! We love the suggestion, and we actually do have a blog! Please feel free to browse our articles here https://www.truthfinder.com/infomania/, and you can also find us on Facebook and like our Facebook page for updates as well. We look forward to assisting you again in the future :)
Thank you,
TruthFinder Support
Very friendly, helpful and professional assistance today getting what I needed done and helpful information for future use.
Hello Marta,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed our services, and we look forward to assisting you again in the future!
Thank you,
TruthFinder Support
As an executor of a will, I needed to find out if any of the beneficiaries (including me) had any judgments for child support against them. Truthfinder made it easy. (Just make sure to call to cancel the subscription ASAP if you only needed a one-time search.)
Hello Kathleen,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to assisting you again in the future!
Thank you,
TruthFinder Support
I have had to contact Truthfinder on several occasions since I purchased this service. Each customer service representative I spoke with was excellent--polite, understanding and helpful. I have never called Truthfinder without getting an answer to my question and/or the issue resolved. I have no complaints.
Hello Christine,
Thank you for taking the time to leave us feedback. We are delighted to see that you have enjoyed your experiences with TruthFinder, and we look forward to assisting you in the future!
Thank you,
TruthFinder Support
Maggie ID# D******* She was wonderful - patient and helpful. Great employee. She walked me through each step. I appreciated her help and her kindness.
Hello Maggie,
Thank you for taking the time to leave us feedback! We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your kind words to Maggie! We look forward to assisting you in the future:)
Thank you,
TruthFinder Support
Great experience using Truthfinder's website and so easy to use. Very friendly and helpful support tech (Paul). Highly recommended.
Hello Carolyn,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your kind words to Paul!
Thank you,
TruthFinder Support
Was questioning why I have info sent to my address from a woman who HAS NEVER LIVED HERE! Wanted to see if these idiots have the info. They keep putting the woman in my on line info. What a bunch of jerks.
I refuse to pay for incorrect info. And yes, anyone can go to town hall for free and get rid of this or write a letter. Takes me forever to get rid of incorrect info from these websites. Just like the incorrect garbage from the credit bureaus. Anyone can just print or report whatever they want and it takes people months if not longer to correct this garbage
Hello Leanne,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers.
Thank you
Resolved quickly. Grateful for "live person" who picked up (no "hold music") actually talked about my problem and found a solution.
Hello Jade,
Thanks so much for taking the time to leave us with some feedback. We're delighted to see that you had a positive experience with customer service, and were able to resolve any issues that were going on. We look forward to assisting you again in the future!
Thank you,
TruthFinder Support
Tried this site because of it's "claim" of accuracy. Checked both my sons and report said no criminal history. One son has MAJOR FELONY convictions in two different states. Don't get robbed of the $30. Complete scam in my opinion!
Hello Larry,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers.
Thank you
Truthfinder is excellent. We have used it before and probably will again but for now we have looked up all we know for now. We like the fact that the people don't know we are looking for them - many were friends and relatives we've lost track of. Truthfinder is thorough and discreet.
Hello Albert,
Thank you so much for taking the time to leave us feedback. We are delighted to see that you have used it to track down friends and relatives, and we look forward to assisting you again in the future!
Thank you,
TruthFinder Support
Truth finder helped me find the truth out on a man who was hiding it and the woman he cheated with and who she was cheating on him with. Truth finder is very good
Hello Porscha,
Thank you for taking the time to leave us feedback. We are so sorry to hear this happened to you, but happy to know you were able to use TruthFinder to find the truth. We look forward to assisting you again any time in the future.
Thank you,
TruthFinder Support
This site was helpful and gave me the appropriate info to assess the credentials I needed to make my decisions needed to move forward in my career.
Hello Joel,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
I highly recommend this service. I was going through a difficult time locating relatives for a Guardianship Hearing. This service provided accurate information of relatives to notify them of the hearing -and there were no hidden charges or restrictions to cancel my subscription after I received the information needed - Excellent Customer Service!
Hello Karen,
Thank you for leaving us your positive feedback. We are so glad that TruthFinder was able to help you locate the information needed to get in contact with your relatives. We very much look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
Paul was extra professional and efficient in assisting me this morning. He is a great " customer #1 satisfaction" ambassador. I am a retired HR Director and can immediately identify an excellent employee's attitude.
Hello Marcia,
Thank you for your feedback regarding our customer care team. We take great pride in providing quality customer care, and are happy to hear about your positive experience with TruthFinder. We look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
Meoshia was very pleasant to chat with. She was very patient and knowledgeable about the product. I would share my wonderful experience with friends family.
Hello Tammy,
Thank you for taking the time to leave us feedback. We are so glad to hear that you had a positive experience with TruthFinder and would recommend our services to others. We very much look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
I was interested in the information, I was looking for a date of the occurrence, I was pleased it was included in the background check. I was able to find what I was looking for.
Hello Darlene,
We are delighted to see that you enjoyed your experience with TruthFinder, and happy that you were able to find all of the information you were looking for. Thank you for taking the time to leave us feedback, and we look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
From the business
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself.
Help Site: https://www.truthfinder.com/help/
Blog Articles: https://www.truthfinder.com/infomania/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ricky,
Thank you for taking the time to give us feedback. We are delighted to see that you have been a long term customer, and so happy that you've been able to use our services to track down old friends and classmates! We look forward to assisting you again with any of your needs in the future.
Thank you,
TruthFinder Support