Truthfinder.com has a rating of 2.1 stars from 671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.
I came to look someone up and got the information I needed. Properties, phone numbers, and criminal background information.
Hello,
I have emailed to truthfinder many times without restualt
I want to end the subscription and want the money back, the sum was 1789: - total in Swedish money, I want it back, I have written and written without restualt, they have not answered me. I want my money back. They went into my account without permission just took.
Here you can see all the screenshots they have taken. Hope you can help me here, I can not speak English but I would be happy if you heard from me via email here. The email address I provided to you.
I am a single mom and I need my money round
Mvh Ulla Sweden hopes for an answer from you
Hello Laila,
If you feel that you have been charged in error, please call our dedicated Customer Care Team at (800) 699 - 8081 (our team is available from Monday - Friday 7:00am to 7:00pm PST, excluding some Holidays) and they will be happy to assist you.
Thank you
Great help by Amanda, miscommunication with the charges was able to assist and navigate me through the process of a refund
Hello Giovanni,
Thank you for taking the time to give us feedback. We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your kind words to Amanda! We look forward to assisting you again in the future.
Thank you,
TruthFinder Suppot
I am not happy about the accuracy of the information that was attached to me that was clearly incorrect. The Customer Service I will give 10 stars, they were fantastic and refunded me for duplicate charges and help correct what they could administratively. Genuinely was happy with the amount of time it took and the very kind representative that helped me.
Hello Brandon,
Thank you for taking the time to give us feedback. We are delighted to see that you enjoyed your experience with customer service, and we look forward to assisting you again in the future!
Thank you,
TruthFinder Support
So far this website is pretty accurate. I haven't had any problems getting the information I need. Overall experience has been good.
Hello Antoinette,
Thank you for taking the time to give us feedback. We are delighted to see that you've had such a positive experience with us, and we look forward to assisting you again in the future:)
Thank you,
TruthFinder Support
Everything that you're looking for you will find. I was extremely pleased with Truthfinder! My experience with customer service was beyond excellent.
Hello Billie,
Thank you for taking the time to give us feedback. We are delighted to see that you had such a delightful experience using our services, as well as with the customer service team! We look forward to assisting you again in the future:)
Thank you,
TruthFinder Support
I reviewing criminal history of person of interest found MANY repetitions of same charge. Also charges were not in chronological order. Is there a technique for fixing that problem?
Hello Karen,
Thank you for taking the time to give us feedback. We are always looking for ways to better improve our site and services for our customers, so we appreciate your comments.
Thank you
Thank you for the opportunity to rate your service... Always a positive outcome to use. Recommend highly for locating lost family and friends.
Hello Lisa,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed using our services, and were able to locate some lost friends and family. We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
I used this service beyond my time limited use. It left me strapped in finance I enjoyed speaking with live customer service with Ginger
Hello Amy,
We appreciate you taking the time to give us feedback, and are delighted to hear about your positive experience with us! I will be sure to pass along your kind words to Ginger, and we look forward to assisting you again in the future:)
Thank you,
TruthFinder Support
I made the mistake of signing up for one time reason and your company kept the payments even though I made the effort to cancel--obviously ignored! I would like a total refund but not holding my breath.
Hello Michael,
Thank you for taking the time to leave us feedback. If you believe you were charged in error, please call our Customer Care Team at (800) 699 - 8081 and they will be happy to assist you.
Thank you
I could not access the stuff I was looking for. Couldn't negotiate the technology. Need to discontinue my subscription for financial reasons.
Hello Carole,
Thank you for taking the time to leave us feedback. We would like to apologize if there was any trouble navigating our site. If you have any questions, please feel free to call our Customer Care Team at (800) 699 - 8081 and they will be happy to assist you if this issue persists.
Thank you,
TruthFinder Support
I needed an online service that was quick and thorough when filling out an application that needed dates I couldn't remember. I mean, who can recall that far back? Truthfinder.com was not only fast, it was accurate! No stone was left unturned. I recommend their service to anyone who needs to find background info on friend, foe, or themselves.
Hello Jim,
Thank you for leaving us feedback. We are delighted to see that you enjoyed your experience with us, and know that we were able to help you recall the dates you needed! We look forward to assisting you in the future.
Thank you,
TruthFinder Support
I had done the trial membership and found all the information I needed for a contractor that I was looking for. Sometimes it can be a problem with some trial offers to call back and cancel but it was not in any way shape or form with truthfinder and the representative was kind, prompt, and no waiting time to reach him. He asked me if I needed any other information from the site before he put in the cancellation and promptly sent me an email confirming this. I would use them again!
Hello Carla,
While we appreciate the feedback, please be reminded of our Terms of Use — our service cannot be used to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require Fair Credit Reporting Act (FCRA) compliance. However, we are still delighted to see that you had a positive experience with our Customer Service, and we look forward to assisting you again in the future.
Thank you,
TruthFinder Support
Truth finder is so easy to use and their staff is amazing! Thanks for providing a legitimate service and a great experience overall!
Hello Marjorie,
Thank you for taking the time to leave us feedback. We are delighted to see that you've had such good experiences with us, and we look forward to assisting you again in the future.
Thank you,
TruthFinder Support
The company is great it refunded my money after it charged me again I only used the service once everything was absolutely fantastic above board company thank you
Hello Sean,
Thank you for taking the time to give us feedback. We are delighted to see that you had such a wonderful experience with us and we look forward to assisting you again in the future.
Thank you,
TruthFinder Support
Excellent customer service I was very satisfied. When I called on 5/18/22, my customer service rep was Samantha I was extremely impressed with the fact that she took the time to listen to what my concerns were and addressed each one of my issues without making me feel like I was taking up too much of her time. She not only solved my issues but made me feel like she really did care. I wanted to make sure and mention something because your customer service is a reflection of your company. As that's the only person that consumers can speak with. I have to say I was very impressed with your company by the amazing customer service rep I spoke with. Thank you truth finder
Hello Julie,
Thank you for taking the time to give us feedback. We are delighted to see that you have enjoyed your experiences with us, and will be sure to pass along your kind words to Samantha! We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
Truthfinder provides a lot of valuable information in one comprehensive, integrated report. I've found it very useful for looking up property addresses when I was searching for a home; for looking up a phone number that was associated with identity theft and figuring out who was involved; and for finding out the criminal backgrounds of people who live near me. I typically don't have to call Truthfinder with issues, but for the first time today I had to (for some reason I couldn't get logged in), and was met with a really diligent and patient representative who provided outstanding customer service. Her helpfulness and kindness is the reason for this review. Truthfinder is fortunate to have someone so committed to their work.
Hello Lynn,
Thank you for taking the time to give us feedback. We are delighted to see that you have enjoyed using our product, and even more delighted to know you had such a pleasant experience with customer service! We look forward to assisting you again in the future:)
Thank you,
TruthFinder Support
Was apprehensive at first because my computer skills are poor. However, the process was easy and I am extremely pleased with the report and excellent service.
Hello Billy,
Thank you for taking the time to give us feedback. We are delighted to see that you enjoyed your experience with us, and were able to easily navigate through our site! We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
I had a cancellation that was not processed probably BUT THAT IS OKAY! Things happen and the Representative I spoke with was SO MUCH help and saw the issue and addressed it IMMEDIATELY and resolved my issue in a matter of minutes no pushback. Awesome job and a great service provided! Please give the representative the proper recognition for exceptional customer service that reflects highly on truth finder as a company! Thank you!
Hello Estefania,
Thank you for taking the time to give us feedback. We are delighted to see that you had such a positive experience with our product and our representatives. We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
Had service to check on possible tenants when i was a landlord. Great to check up on anyone really. Not expensive either.
Hello Michael,
Thank you for taking the time to give us feedback.
Thank you,
TruthFinder Support
Answer: To Amber: I have used Truthfinder for several years and of all the search sites, I have found their information the most current (and the most correct). I 100% believe that there are scammers that USE Truthfinder - to get information they can't get on Google - but I don't think that Truthfinder "scams people". They get their data from "public information" - something we could all get if we had the time and patience to find information about any person that someone is looking for out there. I use the website to find high school classmates and I have been pleased with the success I have had finding "long, lost friends". I agree with you that the scammers need to be prosecuted for all the times they break the law. They should all get off the couch and get a job instead of stealing from honest people who are trying to take care of their families by actually WORKING.
Answer: Why does truth finder Make you pay for nothing!
Answer: Truth Finders customer service answers calls quickly. They will get you unsubscribed promptly & they will refund any monies owed to you.
Answer: You can't! This site can't find anything worth the money you spend
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself.
Help Site: https://www.truthfinder.com/help/
Blog Articles: https://www.truthfinder.com/infomania/
Hello Amy,
Thank you for taking the time to give us feedback. We are delighted to see that you enjoyed your experience with us, and that you were able to find the information you were looking for! We look forward to assisting you again in the future:)
Thank you,
TruthFinder Support