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Truthfinder.comReviews 671

2.1
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Truthfinder.com Reviews Summary

Truthfinder.com has a rating of 2.1 stars from 671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.

service
246
value
250
shipping
66
returns
91
quality
208
This company responds to reviews on average within 1 day
New York
1 review
0 helpful votes
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A very helpful website
September 13, 2022

Of all the background, or contact information websites. Truthfinder is the most accurate and comprehensive. Some of the others like White Pages give consistently wrong, dated and useless information, like phone numbers the person has never had. Truthfinder clearly does all it can do to keep their site accurater, up to date and as complete as can be. That's why i'm glad to be a member. I trust Truthfinder.

Date of experience: September 13, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Suzanne,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and enjoyed our accurate and up to date information! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

South Carolina
1 review
1 helpful vote
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My ex-boy friend was locked up for killing his girlfriend. Which is why I left him for his abuse when he got drunk. I was told he got killed in jail thanks to Truthfinder I found out it was a LIE! Now I need to protect myself legally because why lie about your own DEATH.

Date of experience: September 13, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Norma,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed using our services, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

California
1 review
0 helpful votes
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She is my baby momma n has not let me see my son. It suck cuz I written her to let me see my son n won't reply

Date of experience: September 11, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Blas,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed using our services and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Massachusetts
1 review
0 helpful votes
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Easy for anyone to use. Reasonably priced reports. Scary how many sexual offenders are out there and looking for mothers of young children to move in with. These mom's do not have a clue the danger they are exposing their kids to and the life long trauma abuse victims endure. It is very important to check the back round of any person that will be living with your kids or taking care of them unsupervised. You might have to use more than one company to check out back rounds because it is so important.

Date of experience: September 9, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Mark,
Thank you for taking the time to leave us your feedback! We are delighted to see that you enjoyed your experience with us, and happy to know our services are able to help make you feel safer! We look forward to continuing to assist you in the future:)

Thank you,
TruthFinder Support

California
1 review
0 helpful votes
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Very pleased!
September 9, 2022

I am writing the date 9/8/22 and time approx. 3:00pm so that the person reviewing this can look at the schedule and see who this rep was becuz i can't remember her name. But she was so helpful and sweet! She answered all of my questions and gave me a great deal that i didnt have before and I really appreciated her sincerity and dedication to solving the problem. I couldn't be more pleased with this customer service rep. She deserves a raise becuz i can tell she helps and treats everyone the same way. She's awesome!

Date of experience: September 9, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Jeff,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with us, and I will be sure to pass along your kind words about the mysterious rep so we can track her down! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

New Hampshire
1 review
3 helpful votes
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They advertise that the people you are looking up are on a Government Watch List. I looked up myself. It's a way of getting people to buy their subscription. Quite frankly if you want to know about people go to the source not these algorithm based websites. It didn't have the correct resident information. Law suits are abounding just look them up. People rely on these websites too much.

Date of experience: September 8, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Cindy,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-371 or email us at help@truthfinder.com and we will try to make this right.

Thank you

California
1 review
0 helpful votes
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Great searching website!
September 6, 2022

I was looking for a friend that I lost track of. TruthFinder helped me find his last known address and phone number. All were disconnected and mail came back. I can pretty much determine that my elderly friend has passed on.

Date of experience: September 6, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Susan,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and are so sorry to hear about your friend. We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Georgia
1 review
0 helpful votes
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Truthfinder Review
September 6, 2022

Effective service, good information on a timely basis. Courteous and professional staff. Long wait time on telephone contact.

Date of experience: September 6, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Anthony,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, as well as with the rest of our staff. We would also like to apologize for the long wait time on the phone - we take the the time to speak to every customer individually and guide them through any issues they may be having. We look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

GB
1 review
2 helpful votes
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Wasting time and money
September 6, 2022

This review will get hidden by the owners of the site anyway as they pay review websites to show positive comments first and "average" the numbers to skew upwards more than Stephen can possibly explain using string theory.
If you still get to see my review: This website uses a sunk cost psychology trick to get you to spend 20 minutes on the website waiting for fake searches to run in the background and add more info until asking for 30 bucks at the end to show anything you may find online just using good old google. And even if you waited for 20 minutes for the data to "gather" mindlessly clicking "yes, I want this info" in various forms, it's still not available immediately. What a rip-off!

Date of experience: September 6, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello,
Thank you for taking the time to leave us with your feedback. We are sorry to see that you were unhappy with your experience. If you would like, please feel free to reach out to our dedicated Customer Care Team at (800) 699 - 8081 (our team is available from Monday - Friday 7:00am to 7:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right.
Thank you

California
3 reviews
9 helpful votes
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They should make it very clear at the beginning before we do a search, that they actually charge a fee to access the report. It's unethical for them to waste peoples time with a long search, only to discover at the end that there is a fee. I also think it is wrong for websites to disclose private information about people. Who are these people, and what makes them think they have the right to reveal private information about American citizens. I wish the government would shut down these websites. We have the right to privacy. Because of these websites, stalkers can easily access our locations. This is wrong.

Date of experience: September 6, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Albert,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at 800-699-8081 or email us at help@truthfinder.com if there's anything we can do to improve your experience.

Thank you

New York
1 review
0 helpful votes
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Not Trurthful.
September 6, 2022

Paid to join. The have to pay for reports. Terrible. They never tell you they want more money. Terrible

Date of experience: September 6, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Rhonda,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at 800-699-8081 or email us at help@truthfinder.com if there's anything we can do to improve your experience.

Thank you

Washington
1 review
0 helpful votes
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Burnell W Benedix Jr
September 5, 2022

This is missing stuff like trucks he owns, There was a truck that he bought for his son Harley this past summer, to passed down to him, Dodge Ram 1500 2020, Burnell Benedix Jr was took of hostage and manipulated by a man named Earl Smith, Earl took Burnell to his home and kept him hostage agents his will and starved him almost to death were he became non responded with the intension of him not ever coming back. Very close to dyeing then dropped him off at the Regional Hospital hoping that he would die that night, Told the Hospital that he had NO living relatives or close friends which was a very big lie. Burnell was fighting stage 4 cancer and it was in his brain taking over, Earl took avenge of Burnell in the state of mind he was in to starved him and not take care of him in return to be neglect and pe-meated murder, just so he could use his money in all his accounts and still his privet belonging including this dodge truck. He forged the tittle in his name and drove it all over Anchorage like it was he own, we reported this truck stolid on the 2nd and once again on the12th, he switch the truck in his name on the 16, becoming fraud Burnell passed away on the 19th, please look for the paper trail of Burnell buying this truck, so my son has a chance to get his belonging back. Thank you

Date of experience: September 4, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Talena,
Thank you for taking the time to leave us with your feedback. If you need any extra assistance with our services, please call our dedicated Customer Care Team at (800) 699 - 8081 (our team is available from Monday - Friday 7:00am to 7:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and they will be happy to assist you.

Thank you

Oregon
1 review
0 helpful votes
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Tremendously helpful
September 2, 2022

You would find this site very helpful in your searches. It was Extremely easy to navigate and find all the information we were looking for. The entire process was painless, very professional and thoroughly researched.

Date of experience: September 2, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Gary,
Thank you for taking the time to leave us your feedback. We are delighted to see that you enjoyed your experience with us, and found our services to be easy to navigate! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

California
1 review
0 helpful votes
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I've been a licensed private investigator for 42 years. I was the chief investigator with Missing Children of America for 1 1/2 years, Chief Investigator with the Alaska Juvenile Crime Commission for 5 1/2 years, partner to a former U.S. Marshall for 3 years, and I've owned my own agency for 32 years, and also served as a Grand Juror for a year. During this last 1/2 century, I've been exposed to, used, heard about, had referenced and compared just about every product and database used in the business. In my opinion there are only 3 of all of them available, which serves virtually all of my needs. One because of one item the others don't have, one because it's keeps me from having to fly out of the state to access records from the capital of each state, and all the my other needs are met by the final and finest of the 3 which I use, and that is Truthfinder.com. That's why I say, "Once you have the best, you can ignore the rest!"

Date of experience: September 1, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Charlotte,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed you've enjoyed your experience with us and with our services! We look forward to continuing to assist you.

Thank you,
TruthFinder Support

Colorado
1 review
0 helpful votes
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Awesome
September 2, 2022

Helped me find out alot people are stealing my identity. It's sad that you can't even trust your own family these days.

Date of experience: August 31, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Shaun,
Thank you for taking the time to give us your feedback! We are delighted to see that you enjoyed your experience with us, and we hope you were able to resolve your stolen identity issues. We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Florida
1 review
1 helpful vote
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A lot of information is incorrect.
August 31, 2022

A lot of information is incorrect along with incorrect dates. Also, new last name has not been updated for regena Stevenson which why I paid to get the report.

Date of experience: August 30, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Tracy,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at 800-699-8081 or email us at help@truthfinder.com and we will try to make this right.

Thank you

Ohio
1 review
0 helpful votes
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Scam site
August 27, 2022

This is a scam. I did a background check on myself because I wanted to see what other people searching for me would see. The results were pathetic. I'd say t was 80% inaccurate, 10% woefully outdated, 5% accurate but wildly incomplete and 5% accurate. DO NOT GIVE THESE PEOPLE ANY MONEY. This is a scam.

Date of experience: August 27, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Colin,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at 800-699-8081 or email us at help@truthfinder.com and we will try to make this right.

Thank you

Wisconsin
1 review
0 helpful votes
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The over all concerns:
August 26, 2022

Concerns I was reaching out for an acquaintance I had met were well answered. Very helpful in identifying my concerns.

Date of experience: August 25, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Judy,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you've enjoyed your experience with us, and that our services were able to answer all those questions about your acquaintance! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Illinois
1 review
0 helpful votes
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Excellent customer service!
August 26, 2022

Call center Rep was kind, professional, exercised empathy to resolve my issues... Offered addl tips for future considerations.

Date of experience: August 25, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Clara,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with your services, and with our dedicated Customer Care Team! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Illinois
1 review
0 helpful votes
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Due to the fact i only used this service one time, I decided that I would cancel today but Melissa convinced me to stay by offering up additional services for a promotional price that I was eligible for. I was TOTALLY ready to cancel, had my finger on the firing pin and with her optimistic attitude, more than interesting information and additional services that would be added on, I decided to keep TRUTH Finder services even if I do not use them at this time. For me, the price is great enough to keep the services going for now. In the event I need them, I would already have them. They are right there ready to access and easy to utilize. Thank you Melissa for all of your time, energy and your great sales ability. Great job! Your company should be proud to have you as an asset becauseYOU DID THAT!

Date of experience: August 22, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Chris,
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and will be sure to pass along your kind words to Melissa and her team! We look forward to continuing to assist you in the future:)

Thank you,
TruthFinder Support

About the Business

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself. Help Site: https://www.truthfinder.com/help/ Blog Articles: https://www.truthfinder.com/infomania/


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