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Truthfinder.comReviews 671

2.1
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Truthfinder.com Reviews Summary

Truthfinder.com has a rating of 2.1 stars from 671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.

service
246
value
250
shipping
66
returns
91
quality
208
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
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Excellent!
October 3, 2022

Truly astounding! Immaculate! They did all they said they would in a very tidy and detailed report!

Date of experience: October 3, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Jacob,
Thank you for taking the time to leave us with your feedback! We are delighted to see that you enjoyed your experience with us, and found us to be both astounding AND immaculate! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Massachusetts
3 reviews
8 helpful votes
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Not always up to date
December 20, 2022

I enter names of individuals that have died up to 2 yrs ago and they are listed as alive. Pretty accurate for the most part though.

Date of experience: October 1, 2022
Alabama
1 review
0 helpful votes
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Knowledgeable
October 2, 2022

Easy to use, information is thorough helped to locate information on a relative I'd somehow forgotten.

Date of experience: September 30, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Billie,
Thank you for taking the time to leave us your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

Pennsylvania
1 review
0 helpful votes
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Too much money
September 30, 2022

If I have to be honest I would say its too much, I want a free one and cant find one. I need to find my sister but I don't have the kind of money they want.

Date of experience: September 30, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Lily,
Thank you for taking the time to leave us with your feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.

Thank you

Florida
1 review
0 helpful votes
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As a business owner, I need to know background on many individuals as part of my decision making process as to whether or not to work with someone. Truthfinder helps put together a picture I would not otherwise have had.

Date of experience: September 30, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Tracy,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to assisting you again in the future!

Thank you,
TruthFinder Support

Louisiana
1 review
0 helpful votes
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Completely Professional
September 29, 2022

It was probably my mistake, and I reached out to the phone number provided to me by Pay Pal to find out what I did wrong. I'd been charged for a month I thought I had canceled. The woman I spoke to took care of the whole problem and offered advice to call rather than cancel online. She offered me a deal I turned down (though Truth Finder is a great product, I just don't use it enough.) I'm really impressed.

Date of experience: September 29, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Molly,
Thank you for taking the time to leave us your feedback. We are delighted to see that you enjoyed your experience with us and with our dedicate Customer Care Team, and we look forward to assisting you again in the future!

Thank you,
TruthFinder Support

Louisiana
2 reviews
0 helpful votes
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GUZZARDOS JEWELRY, want my jewelry back!
September 29, 2022

Thanks for being a legit site. I have enough information to find these ppl. They closed their jewelry store "GUZZARDOS JEWELRY" and still they have my jewelry. Tens of thousands dollars.

Date of experience: September 29, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Beverly,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

Maryland
1 review
0 helpful votes
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Found what I needed
September 24, 2022

I found what I needed quickly and easily. I will recommend Truthfinder to anyone. Thank you for your service

Date of experience: September 23, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Adrienne,
Thank you for taking the time to leave us your feedback. We are delighted to see that you enjoyed your experience with us, and found the information you needed so quickly and easily! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Pennsylvania
1 review
0 helpful votes
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LOTS of Categories
September 23, 2022

I was very impressed at the large amount of information that was provided. I know that the info was accurate. It did not take very long to compilate and a large number of related searches were offered. It is rather easy to try it for very little money. Sometimes you can run several reports on a trial for little or no cost.

Date of experience: September 22, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Bobby,
Thank you for taking the time to leave us your feedback. We are delighted to see that you enjoyed your experience with us, and were impressed by the information that we provided for you! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Texas
1 review
0 helpful votes
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I am using Truthfinder for vetting people who want to join our organization. Sometimes I have limited information to work with and having the flexibility to search on their name, email or phone number has been very helpful. I also like having a connection to look at their social media.

Date of experience: September 22, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Philip,
Thank you for taking the time to leave us your feedback! We are delighted to see that you've enjoyed your experience with us, and found TruthFinder to be easy and comprehensive. We look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

Michigan
1 review
0 helpful votes
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I was on the committee for our High School 50th Class Reunion and I helped find many missing classmates! I found them from all over the USA! We could then send invitations to our class reunion. When we found many that had the same names, we searched it by age. Then we could look at what state they got their Social Security started to make sure they were from here and not another state! Then I was asked by another Class Reunion committee to help them too and I did! I am glad I found Truthfinder!

Date of experience: September 21, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Richard,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we hope you had a great time reconnecting with so many of your classmates! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

New York
1 review
0 helpful votes
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Free my $#*!! Nothing free!
September 21, 2022

Nothing free other than the stuff I already knew could not open the information unless I bought it. Do something else to find out information!

Date of experience: September 21, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Dean,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.

Thank you

New Jersey
2 reviews
0 helpful votes
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Zero information found on person searched. On Spokeo, I received criminal information and previous jobs and residences on the same person. Also age was correct. Truthfinder found person's age incorrect. Very dissatisfied with Truthfinder.

Date of experience: September 21, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Lina,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.

Thank you

Arizona
1 review
0 helpful votes
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Great Tool To Make Sure Your Own Info Is In Check
February 15, 2023

I wanted to check on a few matters concerning associates. While doing so, I took time to review my information, which was worth it because I could clean up some misinformation and protect myself in other areas. Truthfinder is on my list of quick finds, so I can get to it anytime - just in case I need the valuable information that would take me hours to confirm otherwise.

Date of experience: September 21, 2022
Colorado
2 reviews
0 helpful votes
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Not so outstanding
September 21, 2022

They are not upfront about charging for their service. They claimed they found matches, but the matches were for names that were only somewhat similar. In addition, on two unusual names, for which I had provided age, state, not-an-only-child, instead of hits, I got a message that my search was too broad. The only option offered was to call the company.

Date of experience: September 21, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Kim,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.

Thank you

Oregon
1 review
0 helpful votes
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Helpful for mysteries
September 22, 2022

I used this service to find info on a passed away friend, due to her ex being a sociopath and it did in fact help myself and others find out the truth of her passing.

Date of experience: September 21, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Cassady,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and offer our condolences for the passing of your friend. We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Kansas
1 review
0 helpful votes
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Love Truth finder
September 21, 2022

The information is very accurate and at a affordable price.
And it comes in very useful when searching for somebody's background in order to know if they would cause a treat to you and your family.

Date of experience: September 20, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Lisa,
Thank you for taking the time to leave us with your feedback. We are delighted to know that you have enjoyed your experience with us, and we look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

Hawaii
1 review
0 helpful votes
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Straight to the point and easy going
September 20, 2022

Many family and friends have used this site, and for my first time using it, they have been helpful in both finding the information that I had needed for myself, and for my children. Ending the payments has been a reasonable wait, and very simply end, now that I am not going through them for the time being, I feel as though more should try and use this website when needing a baby sitter, or renter as we have.

I'm not giving 3 stars because it was not "eh", and 5 stars is a bit ego tripping... but 4 stars is how I personally rate across the internet for A+ lol

Unfortunately I was not prepared with photos or videos... but I will be prepared next time around, much appreciation for hearing me out. - AnimamBC808

Date of experience: September 19, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Aaron,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you've enjoyed your experience with us, and we look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

California
1 review
1 helpful vote
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The information was not up to date and had inaccuracies. Ongoing billing forced me to close my card down because I couldn't resolve it with them

Date of experience: September 16, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Charise,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-371 or email us at help@truthfinder.com and we will try to make this right.

Thank you

Arkansas
1 review
0 helpful votes
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Pricey monthly fee
September 15, 2022

I do think Truthfinder is helpful when checking back ground on potential tenants. However, I do think the monthly fee is a bit pricey for no more than I use the site.

Date of experience: September 14, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Christy,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed using our services, and we look forward to assisting you again in the future!

Thank you,
TruthFinder Support

About the Business

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself. Help Site: https://www.truthfinder.com/help/ Blog Articles: https://www.truthfinder.com/infomania/


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