Truthfinder.com has a rating of 2.1 stars from 671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.
Truth Finder never ceases to amaze me in their customer service. This is my second time with an agent and it was another awesome experience! Happy to be a Truth Finder customer! And thank you Miguel!
I have purposely tried to increase my Internet footprint over the last two years and no matter what I do my information on sites like TruthFinder never updates & more than half of the information coming up under my name actually belongs to other people and at times has even created periods in which I've received threats, hate mail, & crank phone calls. I just do happen to have the same first & last name of a very well known news correspondent on a news network which claims to be "Fair & Balanced" and all I gotta say is that's more bs than that packed into an Alex Jones sponsored nutritional supplement! I mean I do appreciate all the hate mail ending up in an email inbox I haven't used since the early 2000's and I thank you for proving my veteran status, but I swear to God I do not live at the Hampton VAMC!
Hello Michael,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.
Thank you
Truthfinder worked for us! We needed to do a back ground check on a person that wanted to move into our new neighborhood. While he was looking at the property, he was sketchy about himself and what he did for a living and what he wanted to be able to build into our new subdivision. This guy is a "conman" with a Federal rap sheet and tends to befriend sex offenders. He is known for his lies and violent temper. He's been in State Prison on and off for 21 years total for beating women and then IRS Problems. He ended up being able to buy property within our new subdivision without any notification from the Real Estate Agent to our HOA. Several Board Members of our HOA will be keeping an eye on him and his friends. Our new subdivision is only 35 homes strong, but is this guy trying to hide? Our local Law Enforcement recommended your site for getting info on persons of question.
Hello Ann,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed using our services, and we look forward to continuing to assist you in the future!
Thank you,
TruthFinder Support
Without TRUTHFINDER I know I would not have been able to find this man. I brought my mother's jewelry to a well known jewelry store in my town. Guzzardos Jewelry in Hammond Louisiana. Well 3-4 weeks later I discovered he closed his jewelry store, permanently. No notice, nothing. With TRUTHFINDER I found him in 5 minutes. I went to his home and got all my mother's jewelry back. See my mom passed away in 2016. This jewelry was hers. I was devastated when I couldn't find the jeweler. But I found TRUTHFINDER. Then I found him. And got all my mother's jewelry. I went weeks and weeks trying to get ahold of him or his wife. All fallen on Def ears. No return calls to me nothing. THANK YOU VERY MUCH TRUTHFINDER, I've add a picture of a couple pieces.
Hello Beverly,
Thank you for taking the time to leave us your feedback. We are so sorry to hear that this happened to you, but delighted that you were able to use TruthFinder to resolve everything and track down your Mother's jewelry! We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
Well designed app. Gives you all you need to feel safe about dating individuals on dating sites without getting set up or black mailed.
Hello Gene,
Thank you for taking the leave to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future!
Thank you,
TruthFinder Support
Very good Service Department. I called Amy helped me reduce my monthly payment to only include the items I needed.
Hello DeAnna,
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team! We will be sure to pass along your kind words to Amy and her team, and we look forward to assisting you again in the future.
Thank you,
TruthFinder Support
Great customer service I had lost my password and had to call in, The guy that answered the phone was very quick quick to reset my password and stay on the phone until I had changed it changed it He He added the phone look up for me at no charge, I was totally surprised on how well he interacted with me.
Hello Thomas,
Thank you for leaving us with your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team! We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
After reading a tear-jerking newspaper feature story about a homeless man in Central Indiana, I learned that he's served prison time for grand theft auto in 3 different states, has no record of employment, and refuses to stay in local shelters because of their rules. No more tears for this man.
Hello Barb,
Thank you for leaving us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
All these sites that promise sensational results are misleading. Most of what they offer is public record you can get off the net for fre
Hello Steve,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.
Thank you
This is the greatest tool since sliced bread. I have used other informational background tools, but Truthfinder is by far the very best!
Hello Joanne,
Thank you for taking the time to leave us with your feedback. Wow, coming second only to sliced bread is quite the accomplishment! We appreciate your kind words, and we look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
She hasn't been returning my calls so I expect she's not doing what she says. Her daughter told me she's been lying to me.
Hello Royce,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you've enjoyed using our services, and we look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
I was very pleased with the help I received in getting your monthly service. I am an older person and asked the person at the service desk to speak slower and he was very acommodating with that and with helping me to put in all the information. Thank you so much for that. Anymore, I do not usually get treated this nicely. Seems as the younger ones are not as good at that! Sad!
Hello Jeanette,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, as well as with our dedicated Customer Care Team. We look forward to continuing to assist you in the future!
Thank you,
TruthFinder Support
Unable to locate any info or my own name, I dialed for help. The CSR (Sandra) went above/beyond the call of duty to help. She tried different ways to locate my info, and after various lengthy attempts, she suggested I may have opted out whether I meant to or not. She found my family members, but not me. Makes sense to me. I give the program 4 stars but I'm brand new to it. I give CSR 5 stars for the empathy and sincerity she exhibited. She didn't fix my problem but she showed courtesy and true professionalism thru the whole thing, and I agree with her idea of my opting out at some time.
Hello John,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your kind words to Sandra and her team! We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
A shady individual moved into my complex and I went to Truthfinder to check him out, and they delivered what they promised and more. I was surprised how through the report was. Truthfinder gave me peace of mind; which can't be beat. Also, the customer service department, the man I spoke with was so kind and amicable... He was a great listener who addressed my questions expeditiously in a way I could understand. I recommend Truthfinder to anyone who has questions about a new neighbor, a telephone number, or your child's teacher, etc. Thanks Truthfinder!
Hello Laura,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, as well as with our dedicated Customer Care Team. We look forward to continuing to assist you in the future!
Thank you,
TruthFinder Support
Fraudulent company that amalgamated a few social media details and tried to pretend that is a sufficient report. No marriage information. No "watch list" information that was mentioned before you paid for the report. Incredibly disappointed.
Hello Janine,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.
Thank you
I looked up recent ex who I know was arrested for trying to break into my place while home. I know he was arrested in his early 20's for DUI. But when I got his report said no arrest. Now with restraining order I was trying to figure out more as we only dated for month. Bottom line his report shows me nothing! Especially when I found out while in court his violated pervious TPO's. Very annoyed
Hello Charlie,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.
Thank you
Very up to date.Very happy with all the reports. I've tried others and this by far is the best. And affordable.
I needed to see a background on someone, it was a one time deal but I would use truthfinders services again. I had to cancel my sub because Im a widow on a fixed income and I only needed their service for a one time inquirey... but if the need ever arises I will most definitely use them again. Josh the agent was warm and was an excellent communicator, and its nice to know you have live support available
Hello Janet,
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your experience with us, and we will be sure to pass along your kind words to Josh and his team. We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
Didn't even report information I am already aware of! Waste of time and money! Won't use ever again!
Hello Kathleen,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.
Thank you
It was right on the money. I helped a friend get a job then I looked to see if my 30 year old record showed up. It did! Now I know why I didn't get the job. It's cool to look up old friends too.
Hello Sharon,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and congrats to your friend on getting the job! We look forward to continuing to assist you in the future.
Thank you,
TruthFInder Support
Answer: To Amber: I have used Truthfinder for several years and of all the search sites, I have found their information the most current (and the most correct). I 100% believe that there are scammers that USE Truthfinder - to get information they can't get on Google - but I don't think that Truthfinder "scams people". They get their data from "public information" - something we could all get if we had the time and patience to find information about any person that someone is looking for out there. I use the website to find high school classmates and I have been pleased with the success I have had finding "long, lost friends". I agree with you that the scammers need to be prosecuted for all the times they break the law. They should all get off the couch and get a job instead of stealing from honest people who are trying to take care of their families by actually WORKING.
Answer: Why does truth finder Make you pay for nothing!
Answer: Truth Finders customer service answers calls quickly. They will get you unsubscribed promptly & they will refund any monies owed to you.
Answer: You can't! This site can't find anything worth the money you spend
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself. Help Site: https://www.truthfinder.com/help/ Blog Articles: https://www.truthfinder.com/infomania/
Hello Kevin,
Thank you for taking the time to leave us with your feedback,. We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your kind words to Miguel and his team! We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support