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Truthfinder.comReviews 671

2.1
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Truthfinder.com Reviews Summary

Truthfinder.com has a rating of 2.1 stars from 671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.

service
246
value
250
shipping
66
returns
91
quality
208
This company responds to reviews on average within 1 day
New York
1 review
0 helpful votes
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AMAZING!
November 10, 2022

Truth Finder never ceases to amaze me in their customer service. This is my second time with an agent and it was another awesome experience! Happy to be a Truth Finder customer! And thank you Miguel!

Date of experience: November 8, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Kevin,
Thank you for taking the time to leave us with your feedback,. We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your kind words to Miguel and his team! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Illinois
1 review
0 helpful votes
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Apparently I don't exist
November 4, 2022

I have purposely tried to increase my Internet footprint over the last two years and no matter what I do my information on sites like TruthFinder never updates & more than half of the information coming up under my name actually belongs to other people and at times has even created periods in which I've received threats, hate mail, & crank phone calls. I just do happen to have the same first & last name of a very well known news correspondent on a news network which claims to be "Fair & Balanced" and all I gotta say is that's more bs than that packed into an Alex Jones sponsored nutritional supplement! I mean I do appreciate all the hate mail ending up in an email inbox I haven't used since the early 2000's and I thank you for proving my veteran status, but I swear to God I do not live at the Hampton VAMC!

Date of experience: November 4, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Michael,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.

Thank you

Wyoming
1 review
0 helpful votes
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This service works!
November 1, 2022

Truthfinder worked for us! We needed to do a back ground check on a person that wanted to move into our new neighborhood. While he was looking at the property, he was sketchy about himself and what he did for a living and what he wanted to be able to build into our new subdivision. This guy is a "conman" with a Federal rap sheet and tends to befriend sex offenders. He is known for his lies and violent temper. He's been in State Prison on and off for 21 years total for beating women and then IRS Problems. He ended up being able to buy property within our new subdivision without any notification from the Real Estate Agent to our HOA. Several Board Members of our HOA will be keeping an eye on him and his friends. Our new subdivision is only 35 homes strong, but is this guy trying to hide? Our local Law Enforcement recommended your site for getting info on persons of question.

Date of experience: November 1, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Ann,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed using our services, and we look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

Alabama
1 review
0 helpful votes
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Jewelry recovered
November 1, 2022

Without TRUTHFINDER I know I would not have been able to find this man. I brought my mother's jewelry to a well known jewelry store in my town. Guzzardos Jewelry in Hammond Louisiana. Well 3-4 weeks later I discovered he closed his jewelry store, permanently. No notice, nothing. With TRUTHFINDER I found him in 5 minutes. I went to his home and got all my mother's jewelry back. See my mom passed away in 2016. This jewelry was hers. I was devastated when I couldn't find the jeweler. But I found TRUTHFINDER. Then I found him. And got all my mother's jewelry. I went weeks and weeks trying to get ahold of him or his wife. All fallen on Def ears. No return calls to me nothing. THANK YOU VERY MUCH TRUTHFINDER, I've add a picture of a couple pieces.

Date of experience: November 1, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Beverly,
Thank you for taking the time to leave us your feedback. We are so sorry to hear that this happened to you, but delighted that you were able to use TruthFinder to resolve everything and track down your Mother's jewelry! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Texas
1 review
0 helpful votes
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Well designed app. Gives you all you need to feel safe about dating individuals on dating sites without getting set up or black mailed.

Date of experience: October 30, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Gene,
Thank you for taking the leave to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

Colorado
1 review
0 helpful votes
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Very good Service Department. I called Amy helped me reduce my monthly payment to only include the items I needed.

Date of experience: October 27, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello DeAnna,
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team! We will be sure to pass along your kind words to Amy and her team, and we look forward to assisting you again in the future.

Thank you,
TruthFinder Support

Florida
1 review
0 helpful votes
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Great customer service
October 25, 2022

Great customer service I had lost my password and had to call in, The guy that answered the phone was very quick quick to reset my password and stay on the phone until I had changed it changed it He He added the phone look up for me at no charge, I was totally surprised on how well he interacted with me.

Date of experience: October 24, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Thomas,
Thank you for leaving us with your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Tennessee
1 review
0 helpful votes
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Homeless for a reason
October 25, 2022

After reading a tear-jerking newspaper feature story about a homeless man in Central Indiana, I learned that he's served prison time for grand theft auto in 3 different states, has no record of employment, and refuses to stay in local shelters because of their rules. No more tears for this man.

Date of experience: October 24, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Barb,
Thank you for leaving us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Ohio
6 reviews
18 helpful votes
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Misleading
October 22, 2022

All these sites that promise sensational results are misleading. Most of what they offer is public record you can get off the net for fre

Date of experience: October 22, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Steve,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.

Thank you

Virginia
2 reviews
0 helpful votes
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Truthfinder Appraisal
October 21, 2022

This is the greatest tool since sliced bread. I have used other informational background tools, but Truthfinder is by far the very best!

Date of experience: October 21, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Joanne,
Thank you for taking the time to leave us with your feedback. Wow, coming second only to sliced bread is quite the accomplishment! We appreciate your kind words, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Oklahoma
1 review
0 helpful votes
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Seeing if she's cheating
October 21, 2022

She hasn't been returning my calls so I expect she's not doing what she says. Her daughter told me she's been lying to me.

Date of experience: October 21, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Royce,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you've enjoyed using our services, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Oklahoma
1 review
0 helpful votes
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I was very pleased with the help I received in getting your monthly service. I am an older person and asked the person at the service desk to speak slower and he was very acommodating with that and with helping me to put in all the information. Thank you so much for that. Anymore, I do not usually get treated this nicely. Seems as the younger ones are not as good at that! Sad!

Date of experience: October 18, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Jeanette,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, as well as with our dedicated Customer Care Team. We look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

Texas
1 review
0 helpful votes
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Unable to locate any info or my own name, I dialed for help. The CSR (Sandra) went above/beyond the call of duty to help. She tried different ways to locate my info, and after various lengthy attempts, she suggested I may have opted out whether I meant to or not. She found my family members, but not me. Makes sense to me. I give the program 4 stars but I'm brand new to it. I give CSR 5 stars for the empathy and sincerity she exhibited. She didn't fix my problem but she showed courtesy and true professionalism thru the whole thing, and I agree with her idea of my opting out at some time.

Date of experience: October 16, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello John,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your kind words to Sandra and her team! We look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Ohio
1 review
0 helpful votes
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Great customer service!
October 14, 2022

A shady individual moved into my complex and I went to Truthfinder to check him out, and they delivered what they promised and more. I was surprised how through the report was. Truthfinder gave me peace of mind; which can't be beat. Also, the customer service department, the man I spoke with was so kind and amicable... He was a great listener who addressed my questions expeditiously in a way I could understand. I recommend Truthfinder to anyone who has questions about a new neighbor, a telephone number, or your child's teacher, etc. Thanks Truthfinder!

Date of experience: October 14, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Laura,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, as well as with our dedicated Customer Care Team. We look forward to continuing to assist you in the future!

Thank you,
TruthFinder Support

California
1 review
2 helpful votes
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Waste of money - scam
October 13, 2022

Fraudulent company that amalgamated a few social media details and tried to pretend that is a sufficient report. No marriage information. No "watch list" information that was mentioned before you paid for the report. Incredibly disappointed.

Date of experience: October 13, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Janine,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.

Thank you

New Hampshire
1 review
0 helpful votes
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Not worth my money
October 13, 2022

I looked up recent ex who I know was arrested for trying to break into my place while home. I know he was arrested in his early 20's for DUI. But when I got his report said no arrest. Now with restraining order I was trying to figure out more as we only dated for month. Bottom line his report shows me nothing! Especially when I found out while in court his violated pervious TPO's. Very annoyed

Date of experience: October 13, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Charlie,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.

Thank you

Alabama
1 review
0 helpful votes
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Love this app.
August 13, 2023

Very up to date.Very happy with all the reports. I've tried others and this by far is the best. And affordable.

Date of experience: October 7, 2022
Texas
1 review
0 helpful votes
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I needed to see a background on someone, it was a one time deal but I would use truthfinders services again. I had to cancel my sub because Im a widow on a fixed income and I only needed their service for a one time inquirey... but if the need ever arises I will most definitely use them again. Josh the agent was warm and was an excellent communicator, and its nice to know you have live support available

Date of experience: October 7, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Janet,
Thank you for taking the time to give us your feedback. We are delighted to see that you enjoyed your experience with us, and we will be sure to pass along your kind words to Josh and his team. We look forward to assisting you again in the future.

Thank you,
TruthFinder Support

Ohio
1 review
1 helpful vote
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Useless
October 7, 2022

Didn't even report information I am already aware of! Waste of time and money! Won't use ever again!

Date of experience: October 7, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Kathleen,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right.

Thank you

Georgia
1 review
0 helpful votes
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Ohmy
October 5, 2022

It was right on the money. I helped a friend get a job then I looked to see if my 30 year old record showed up. It did! Now I know why I didn't get the job. It's cool to look up old friends too.

Date of experience: October 5, 2022
Chris E. Truthfinder.com Rep
over a year old

Hello Sharon,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and congrats to your friend on getting the job! We look forward to continuing to assist you in the future.

Thank you,
TruthFInder Support

About the Business

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself. Help Site: https://www.truthfinder.com/help/ Blog Articles: https://www.truthfinder.com/infomania/


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